About us
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Reviews
5.03 Reviews
Showing 1-3 of 3 reviews
Steven B.
07/2011
computer repair
+ -1 moreThey pretty much were just straight up with me. They told how long it would take to look at the problem. They gave me a ball park price and that's pretty much what it ended up being. Price wise they were on target with what they said. I didn't compare prices with other computer companies so I really don't know how they would measure up to somebody else. They did charge me what they said they would charge me. It seems to be working fine so I think they did a good job. They were available at odd hours so that was good and I was able to get in touch with them when I needed to. It was pretty much ready when they said it would be. They seemed to know what they were doing. I just saw my computer technician once but they seemed to know what they were doing.
Description of Work: Jerratt Computers replaced the computer screen a couple of weeks ago.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Bob B.
05/2011
computer repair, computer sales
+ 0 moreThey email answers of questions to me. They are very responsive to servicing the customer. They are young guys who know what they are doing. They built a very good desktop computer for me about 4 years ago at a very good price. I will use them again in the future.
Description of Work: I used Jerratt Computers to repair my computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
MARY B.
10/2008
computer repair
+ -1 moreI took the computer other places and they all wanted to either sell me a new computer or replace my hard drive. Jerratt took the time to figure out it was just a software problem. They did such an impressive job that I plan to buy my next computer from Jerratt. They really impressed me by trying hard to find what the problem is, communicating what the problem is, then fixing it. I was also impressed that their paperwork they give you with the description of the problem and then the invoice after the repairs is detailed and complete.
Description of Work: My computer was freezing up when I got on the internet. This was an intermittant problem Jerratt figured out that it was a software problem, and nothing was wrong with my computer. I had to get new software from my ISP to resolve the problem. Brant is very knowledgeable and capable, and also able to communicate what he did to my computer and what the problem is. I feel fortunate to find a company where they can not only figure the problem out, but also communicate with me. I will definitely stay with them even though it was pricey. They also added RAM, installed an external hard drive and backed my data up as well as installed a good free anti-virus software.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$600
Contact information
3100 Indepence Pkwy Ste 311 / Unit 365, Plano, TX 75075
www.JerRatt.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMSaturday:
ClosedLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
JerRatt Technologies is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
JerRatt Technologies accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, JerRatt Technologies offers free project estimates.
No, JerRatt Technologies does not offer eco-friendly accreditations.
No, JerRatt Technologies does not offer a senior discount.
Yes, JerRatt Technologies offers emergency services.
No, JerRatt Technologies does not offer warranties.
JerRatt Technologies offers the following services: Computer, server, and network related sales and service. Server and network design, management, and maintenance. Our services are offered in both hourly rates or flat rate all-inclusive contracts that cover all IT related needs. We can consult and assist with projects, supplement your existing IT departments, or be your sole IT team to take care of your entire IT business infrastructure without the costs of employment.
Residential onsite or remote services.
Contact information
3100 Indepence Pkwy Ste 311 / Unit 365, Plano, TX 75075
www.JerRatt.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMSaturday:
Closed