Reviews
4.328 Reviews
Showing 1-25 of 28 reviews
mark B.
08/2017
home improvement stores
+ -1 moreI was not willing to pay just to get an ball park estimate of cost if installation
Description of Work: went to Homedepot website to get a price on garage door repair / install you have to fill out a form and setup an appointment for any price, a day later I got a call and informed right after i said hello would cost 65.00 for someone to come out and give an estimate for either a repair or a new garage door install
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Stacy C.
08/2017
home improvement stores
+ -1 moreThey were pretty quick about getting with us and helping us out, so I'd say an A for responsiveness. We might use them again, it just depends. It's more towards a yes. They helped us pick out our washer and dryer. Well, we had pretty much picked it out ourselves, but they helped us with buying it. They did deliver it and take the old appliances away, that was really good.
Description of Work: Bought a washer and dryer.
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Yes, I recommend this pro
$900
REBECCA E.
11/2016
home improvement stores
+ -1 moreIf you don't know exactly what you need and where it is, there is nobody to talk to or help you.
Description of Work: They don't provide good service when you're looking for an item.
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Richard M.
07/2016
home improvement stores
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Louis R.
06/2016
home improvement stores
+ -1 moreThere was a time when the pickets were not readily available. The store that I dealt with here in Frisco was out of pickets. So, they made a request from another store, the Lewisville store. They sent the pickets. I ordered 84 pickets and 68 of them were split or had some deformity. They still sent them out. So, I had to deliver them to the local store here and I had to go up to Keller, where I actually was able to pick out the wood myself. So, that was a disappointing aspect of it that somebody had the nerves to actually send out that kind of product to a client.
Description of Work: I use Home Depot for home improvement stores. I completed my fence in May.
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Yes, I recommend this pro
Louis R.
06/2016
home improvement stores
+ -1 moreI would be very careful that I select my own material as supposed to have them send them to me.
Description of Work: I started using Home Depot for purchases in March sometime.
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Yes, I recommend this pro
Carla P.
06/2016
buying services, home improvement stores
+ 0 moreI will continue to use them in the future.
Description of Work: I get my hardware and home improvements items there.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Carla P.
06/2016
home improvement stores
+ -1 moreI would use them again in future.
Description of Work: I used Home Depot.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
MELINDA Q.
01/2016
home improvement stores
+ -1 moreunknown
Description of Work: On Sept. 30, 2015 I ordered a GE washer/dryer SPACESAVER. It was delivered within a week. It took 3 deliveries to accomplish installation- they required some work to be done by plumber & carpenter - I did these things, and installation was done on the 3rd try. BUT THAT WAS JUST THE BEGINNING OF THE PROBLEM. On my first try to do a small load of laundry, I heard loud "CLANG CLANG CLANGE" and the cycle would not progress beyond the first stage. The water would not drain out. Three (3) GE technicians (contracted to A&E) found problems which they submitted to GE. ALL I WANT IS RETURN-AND-REFUND. Home Depot refuses to comply. Home Depot will not even REPLACE. HOME DEPOT will only send another GE tech to try to fix it - at the earliest date available - Jan.20th. He will diagnose and require delivery of parts for A&E's SIXTH visit. This is UNSATISFACTORY!!!. I DO NOT WANT THIS W/D EVEN IF GE TRIES AGAIN TO REPAIR THIS "NEW" APPLIANCE. THE ONLY THING THAT WOULD SATISFY ME IS REFUND. GE will not authorize this - GE said that ONLY the local store manager can authorize this. I have tried multiple times to reach Jeff E., but he has never returned my call. The only response I've had from Home Depot is that "Jeff is in a meeting." The last time I called, he was in a week-long planning session.
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Apurva M.
09/2015
garage doors
+ -1 moreunknown
Description of Work: Date of service: July 15, 2015 Cost of Service: 150.00
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Susan Z.
08/2015
home improvement stores
+ -1 moreunknown
Description of Work: Home Depot said I would have free beveled edges on bathroom countertops but when the service people arrived, they said no. Then the company Home Depot contracted with for bathroom countertops did a pretty bad job, but Home Depot said it would be a while before it could get fixed until I disputed the charge through my credit card company. Then they were really quick.
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nicole H.
07/2015
home improvement stores
+ -1 moreunknown
Description of Work: Home improvement
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Yes, I recommend this pro
Mary K.
07/2015
home improvement stores
+ -1 moregreat customer service helped a lot
Description of Work: bought items for handyman
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Yes, I recommend this pro
$300
Brad K.
06/2015
home improvement stores
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Franchon A.
01/2014
appliance sales
+ -1 morePurchased a new gas stove right before Christmas. They came in, removed and hauled off the old one, hooked up the new one, and was done in 30 minutes. Couldn't ask for better service. Ready to bake! BTW... It was the Home Depot in Humble, TX NOT Plano, TX.
Description of Work: .
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Yes, I recommend this pro
Bonnie B.
04/2013
home improvement stores
+ -1 moreI don’t deal with them that often, but whenever I’ve gone there I’ve been pleased with them. I usually get good service and they’re very willing to help. So things like that impressed me. Everything’s a little bit high now but I guess the price is average there.
Description of Work: I used Home Depot for general hardware and home improvement supplies.
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Yes, I recommend this pro
Jeannie B.
03/2013
appliance sales
+ -1 moreI liked the features I found on the washing machine over what I found at competitive stores. They took 20-percent off the price so that was good.
Description of Work: I bought a washing machine from Home Depot.
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Yes, I recommend this pro
$800
Jane F.
02/2013
flooring contractor
+ -1 moreWe went out there and sat down with one of their sales reps. She walked us through looking at different countertops. They came out to do the measuring and then we went back out there, bought the sinks, the faucet assembly, bought those home, and then waited for them to show up. They sent some experts and these guys came out and put it all back together. We were pretty happy with their work.
Description of Work: We bought bathroom countertops, sinks, and faucet systems from Home Depot. They also installed them.
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Yes, I recommend this pro
Emily C.
07/2012
home improvement stores
+ -1 moreWe use Home Depot because they are local. Sometimes it is hard to find someone to answer questions or find a person to help you within a specific department.
Description of Work: We shop at Home Depot for our hardware needs.
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Yes, I recommend this pro
$100
Carla W.
06/2012
appliance sales, home improvement stores
+ 0 moreHome Depot has a wide selection of appliances in the store and an even bigger selection online. They delivered the appliances to our house as well. Everything about our experience was wonderful. Prices were great.
Description of Work: I bought all new appliances at Home Depot.
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Yes, I recommend this pro
Paul and Lynn C.
05/2012
home improvement stores
+ -1 moreThey are closer than another big box store so they are geographically conveniently located for me. I am there a lot. They could reduce their prices. I will continue to use them.
Description of Work: I purchased some special bolts to go with a glider at Home Depot.
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Yes, I recommend this pro
ARTHUR M.
07/2011
home improvement stores
+ -1 moreEverything turned out just fine with them. I did run into a few minor problems with my dishwasher but they were quick to take it back and return my money. I have been very pleased with this company.
Description of Work: I purchased all of my kitchen appliances for my kitchen.
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Yes, I recommend this pro
Micky M.
08/2009
doors
+ -1 moreNigel was the installer; he had a challenge because I have water damage to the wall, so he was helpful and gave me some advice with that. He took his time, didn't rush, was very friendly and courteous. He really knew his stuff from being a tradesman in England for several years.
Description of Work: We bought a door and had them install it.
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Yes, I recommend this pro
$800
BRyAN J.
10/2006
home improvement stores
+ -1 moreHelpful employees who are very knowledgeable about home improvement. Will take any return after years so keep those receipts.
Description of Work: Have purchased many things and you see it and want it is a good place to get it they are very helpful.
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Yes, I recommend this pro
$150
04/2004
ceramic tile
+ -1 moreVERY PROMPT, EXCELLENT CRAFTSMANSHIP, INEXPENSIVE.
Description of Work: LAID CERAMIC TILE IN BATHROOM TO REPLACE CARPET THAT HAD BEEN THERE.
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Yes, I recommend this pro
$1,500
- 1(current)
- 2
Contact information
6200 W PARK BLVD, Plano, TX 75093
www.homedepot.comLicensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Doors,
Ceramic Tile,
Exterior Painting,
Buying Services,
Garage Doors,
Flooring Sales and Installation
FAQ
HOME DEPOT is currently rated 4.3 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
Contact information
6200 W PARK BLVD, Plano, TX 75093
www.homedepot.com