Graceful Maid Service

House Cleaning

About us

Graceful Maids is a women owned and operated cleaning service serving North Texas. We specialize in residential maid service, post-construction/make-ready clean up, and move-in/out cleanings. No job is too small, big, or tough for us! With every service provided, we aim to sustain our five core values of a professional, experienced, reliable, dedicated, and competitive service, to all customers. Contact us today for all your cleaning needs! We also offer Wash 'n Fold starting at $1.59 per lb includes pick up and delivery!

Business highlights

8 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Se Habla Español
Emergency Services Offered

Services we offer

Move in/out services Post Construction One Time Deep Cleans Recurring weekly, biweekly and monthly service Wash 'n Fold with free pick up and delivery

Services we don't offer

Jobs that require climbing higher than 3 step step stools. We have extension poles for higher areas and ceilings. No wall washing or wiping No grout cleaning

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.876 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
0%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 1-25 of 76 reviews

Geneva N.
10/2023
5.0
blind cleaning, house cleaning, window cleaning, home & garage organization, ceiling fans
  + 3 more
Today was my first time using Graceful Maids and the experience was seamless from start to finish! They worked with me on the pricing, Catalina and her co worker were extremely professional, thorough and friendly. I was given an arrival window and they promptly arrived at the top of the window, I appreciated the heads up text with their ETA. I did not have to ask them to go over any task, everything was done right the first time. I was also impressed with their willingness to get on hands and knees and counter tops! I just booked again for an after the holidays cleaning. Good job ladies!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Annamarie H.
07/2023
5.0
house cleaning
  + -1 more
Easy to communicate with. Professional .
Description of Work: Move out cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert R.
04/2023
4.0
house cleaning
  + -1 more
They did a good job. I would use them again.
Description of Work: Apartment cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Teale M.
04/2023
5.0
house cleaning
  + -1 more
Graceful Maid Service did a fantastic job during their cleaning. We will be hiring them again!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Matthew M.
04/2023
1.0
house cleaning
  + -1 more
Fraudulent business with a verbally abusive owner. Tried to endure their service but kept winding up with items missing and deceptive billing from the owner. They make you pay for their disorganization and lack of communication. The service was okay but definitely better options out there. I was too busy to find a better service sooner and definitely regretting that decision. Run...
Description of Work: Cleaning that was never completed

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Carol P.
04/2023
5.0
house cleaning
  + -1 more
The cleaning was done very well and I I would call them again
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathryn N.
01/2023
1.0
house cleaning
  + -1 more
We agreed on a date and time. They called to move it up to Friday from Monday. I agreed, then 11hours before they were scheduled to arrive, I was asked to provide my credit card information. It was after 9pm and only by chance that I saw the message. I thought it was ridiculously suspicious and frankly appalling. I will never let them anywhere near my home. I was an Angie’s list customer before you were free and this vendor is not at all the kind of first rate providers I used to find.
Description of Work: This was to be the first of on going biweekly or weekly services indefinitely into the future. General housekeeping.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Bonnie M.
12/2022
5.0
blind cleaning, house cleaning, ceiling fans
  + 1 more
These ladies are real pros! Three ladies cleaned my whole house in about an hour. It looked so nice. They are coming again tomorrow and I can’t wait. I highly recommend this service!
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Pat W.
12/2022
5.0
house cleaning
  + -1 more
I am very pleased with the house cleaning service from Graceful Maid Service. So much so, that I have hired them for once a week house cleaning services. I would highly recommend them.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Anna C.
11/2022
5.0
house cleaning
  + -1 more
Very thorough, booking was easy. Signed up for monthly cleanings - great service. Highly recommend!
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeff T.
11/2022
1.0
house cleaning
  + -1 more
They showed up and doubled their price. When I declined they are trying to charge me a cancellation fee which I refuse to pay. I have had 2 no shows through Angi and 1 bait and switch on price. Do not use these folks or Angi for house clean services
Description of Work: deep cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$250

Jana L.
11/2022
5.0
house cleaning
  + -1 more
Excellent. Xochitl, Karla, and Julie did a great job taking care of us today. They are fun, upbeat, work well together and work efficiently and effectively. They were a joy and we request them to come every time. Thank you for sending Xochitl, Karla, and Julia.
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Randy E.
09/2022
5.0
blind cleaning, house cleaning, ceiling fans
  + 1 more
Excellent work! They did a great job in every room! I plan on hiring them to come clean again.
Description of Work: deep cleaning including blinds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gay M.
05/2022
5.0
blind cleaning, house cleaning, window cleaning, ceiling fans
  + 2 more
*Graceful Maids is by far the best cleaning service I have ever had! Every cleaning has been awesome! The ladies are friendly and work hard! I can’t say enough! Excellent!!*
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynnr W.
04/2022
5.0
house cleaning
  + -1 more
On time, very courteous. The only negative is that the blinds could have been done a bit better, but we have dogs….
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Tamara B.
02/2022
5.0
house cleaning
  + -1 more
Great administrative staff AND ladies who came to clean they we’re so sweet! I did have to point out some areas that were missed, but they were cleaned before it was all said and done and most of all the finished product was GREAT! The way my house felt when they left was so nice it smelled cleaned looked cleaned and they deep cleaned the most important things like oven whole bathroom baseboards and dusted in ways I never could. Will be using graceful maids from now own, God bless them with more grace! 😇😇
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Casey M.
09/2021
5.0
house cleaning
  + -1 more
Great work from this service provider will use again.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Francesca C.
09/2021
4.0
house cleaning
  + -1 more
I have been a client for over a year now and very satisfied with my service. Highly recommend.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael B.
09/2021
5.0
house cleaning
  + -1 more
it was great, easy to work with. Everyone worked together well and they did a great job of dusting everywhere. would recommend the same group again.
Description of Work: post construction house cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Gio H.
09/2021
5.0
blind cleaning, house cleaning, ceiling fans
  + 1 more
9/1/21..Maria & Xochhi was the maids for the day. They both went above a required regular cleaning. All surfaces they could reach got cleaned. Both of these ladies are super detailed. I appreciate their service and they both get a big "10" for their work today. I only want them both for my next cleaning in 3-weeks. Giovina on Round Prairie
Description of Work: House cleaning, recurring service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Nicole D.
08/2021
5.0
house cleaning
  + -1 more
My house looks and smells wonderful! I’m very pleased with our initial service and excited to setup recurring services! Thank you Graceful Maid Service!
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Alexis T.
08/2021
5.0
house cleaning
  + -1 more
Best company I’ve used before. Friendly staff, on time and they left my house smelling amazing. I recommend using them for all your cleaning services. Book today!
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Ian T.
08/2021
5.0
house cleaning
  + -1 more
Great. The team arrived within the time window. They did a fantastic job, and better than any previous cleaning service I've used in the past. We will definitely be using them on a more regular basis.
Description of Work: Deep Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cary T.
07/2021
5.0
house cleaning
  + -1 more
My condo has never looked better, especially the bathroom and natural hardwood floors.
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher R.
07/2021
5.0
house cleaning
  + -1 more
Excellent cleaning. They show up on time and do an excellent job of cleaning and putting everything back in place. I will continue to use them for my regular cleaning service!
Description of Work: House Cleaning

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6010 W Spring Creek Pkwy, Plano, TX 75024

www.gracefulmaids.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM


Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Graceful Maid Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Graceful Maid Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Graceful Maid Service does not offer free project estimates.
No, Graceful Maid Service does not offer eco-friendly accreditations.
No, Graceful Maid Service does not offer a senior discount.
Yes, Graceful Maid Service offers emergency services.
No, Graceful Maid Service does not offer warranties.
Graceful Maid Service offers the following services: Move in/out services Post Construction One Time Deep Cleans Recurring weekly, biweekly and monthly service Wash 'n Fold with free pick up and delivery
Jobs that require climbing higher than 3 step step stools. We have extension poles for higher areas and ceilings. No wall washing or wiping No grout cleaning

Contact information

6010 W Spring Creek Pkwy, Plano, TX 75024

www.gracefulmaids.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM