G 'n' R Plumbing & Air LLC

Extremely well, G'n'R are very helpful, polite, and prompt. Great customer service.

He is experienced and professional.

They were great. I've used them several times.

We have used G n' R Plumbing for several years now for general HVAC service and plumbing issues around the home. Glen and Randy are always very responsive, accommodating and professional. They provide high quality work and are very knowledgeable plumbers.

Before moving into our new house the seller used this company to make some minor plumbing repairs. We received the receipt that the repairs were made, but upon inspection, the problem persisted. When we called G 'n' R they said the the leaky shower faucet was typical and perhaps if you changed the order of how you turn on the shower (pull the stopper THEN start the water) the problem would be fixed. Yeah - it didn't, but we sure did give the Lowes guys a good laugh when we shared this reasoning. We will NOT be using them for any future plumbing issues!

Since Randy said I could call him "any time, day or night" I reached out to him at 9:30PM. He said he would come over the next day at 8AM, which sounded great. No one showed or called so I sent him a text and he said his first job was running late. I said OK, but I have a conference call from 9-9:30. We agreed that he would come by shortly thereafter. At 10AM I left another text requesting his ETA and he said "will call, maybe 45 mins". At 11 AM, still nothing, so I called him. Even though I had patiently waited three hours, he became irritated with me like he was doing me a favor squeezing me in to his busy schedule. I said, "I am only responding to the fact that you quoted me 8AM." His response: "let me make this easy for you. have a nice day." I was neither unpleasant nor rude with him, yet he basically blew me off for asking him to do what he said he would do. My advice - do not waste your time with GNR; if Randy is too busy he will abandon you in your hour of need and act like it's your fault!!!