FG Pool Repair LLC

Pool and Spa Service, Deck Maintenance, Concrete Pouring and Repair,

About us

FG Pool Repair LLC is a local business, owned and operated by me, Francisco Gutierrez. I began working in the field of pool repair and renovation in 1997. Over the years, I have gained experience working with almost every type of pool. I started by working at a small pool repair company in Plano. Within two years, I became the foreman. For the next 10 years, I worked as a subcontractor for a variety of large pool companies in the Dallas area. In 2009, he created FG Pool Repair LLC. My work is highly regarded and a variety of customer recommendations are available upon request. We are committed to customer service and will take whatever steps are necessary to guarantee that you are 100% satisfied with our work. You can contact me directly at francisco@fgpoolrepair.com. Come visit our new show room at 1135 East Plano Parkway!

Business highlights

27 years of trusted experience

Services we offer

We provide a full range of pool renovation and repair services, including re-plastering, re-tiling, replacing coping, custom stonework, waterfalls, retaining walls, deck overlays, including spray deck and cool deck, new concrete, concrete repair, drainage, and more. If the service you need to update your pool or surrounding deck area is not described on this website, please call us. We provide a virtually unlimited range of pool repair and renovation services.

Services we don't offer

Pool maintenance

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.947 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 47 reviews

pam H.
11/2023
5.0
swimming pools
  + -1 more
Words cannot explain how happy we are with the pool remodel Francisco and his team did. There are so many pool companies and his was the only one I found that had a solid 5 stars. I understand why. We selected Francisco to do a remodel including new tiles, new plaster and additional rock work around the pool which had deteriorated over the years. His team worked in phases of specific expertise and they rotated in and out as each type of work was required. Each team was fast and neat and cleaned up daily before they left. Once they started the project, they only missed one day due to rain, otherwise someone was working diligently to complete the project as quickly as possible. On the final day, they did a thorough power washing of everything including our front driveway to remove all the construction dust. I was extremely impressed with this company and would give nothing but rave reviews. I am grateful to have been guided to use this company.
Description of Work: Words cannot explain how happy we are with the pool remodel Francisco and his team did. There are so many pool companies and his was the only one I found that had a solid 5 stars. I understand why. We selected Francisco to do a remodel including new tiles, new plaster and additional rock work around the pool which had deteriorated over the years. His team worked in phases of specific expertise and they rotated in and out as each type of work was required. Each team was fast and neat and cleaned up daily before they left. Once they started the project, they only missed one day due to rain, otherwise someone was working diligently to complete the project as quickly as possible. On the final day, they did a thorough power washing of everything including our front driveway to remove all the construction dust. I was extremely impressed with this company and would give nothing but rave reviews. I am grateful to have been guided to use this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Rafael Z.
03/2023
5.0
pool cleaners
  + -1 more
I was referred to FG Pool Repair by a friend and Francisco did not disappoint. We had our pool, deck and equipment upgraded and love it. The pool looks brand new. Our existing pool was falling apart, stained and flaking plaster, the slate coping was cracking and deteriorating had an underground leak and the equipment was leaking. We had travertine coping, pebble tec, glass tile and our surrounding deck covered with cool deck finish. We also sprung for updating our pool equipment and lights, Wow what a great feature, controlling the pool equipment from smart phone. The pool is like brand new, actually better. With the upgrades it will be bearable to walk on deck and enjoy the pool in our Texas heat. The old concrete deck and coping was terribly hot especially for grandkids and the the Travertine coping and cool deck will make a world of difference. The color changing lights are especially cool, the grandkids were amazed and adults enjoy the soothing colors. I am completely satisfied with the results of my investment. The pictures don't do it justice as I need to work on my yard the pool truly shines in the sunlight. Thank you Francisco and Maria for making it happen.
Description of Work: Pool remodel to include coping, plaster, equipment repair and upgrade, and cover existing concrete patio with cool deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Sheila M.
12/2022
5.0
pool cleaners
  + -1 more
Francisco and Maria are wonderful to work with! Their communication is impeccable, they are extremely consistent, they repair any warranty items quickly and they always ensure that the client is 100% satisfied. I am extremely thankful to them because construction can always be very stressful but they made it so seamless. Thank you for all you do!
Description of Work: Remodel entire pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66,000

Amy P.
11/2022
5.0
swimming pools
  + -1 more
Francisco and his team were fast, professional and stayed within our budget. The pool came out even better than we expected. I recommend him to all my neighbors when they are looking at building a pool. He built a bigger and better pool for the same price that another pool builder quoted.
Description of Work: Inground swimming pool with grotto

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judi K.
07/2022
5.0
pool cleaners
  + -1 more
The company is excellent. The owner came initially and explained everything that was needed for the pool. Communicating with them was easy. The workers on the job were efficient and hardworking. They called and informed when the workers were coming.
Description of Work: Pool draining, repair, new tile, new plaster, refill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe A.
05/2022
5.0
ceramic tile, concrete repair, decks
  + 1 more
They started and finished on time. Quality of work was fantastic. Very helpful on the design too. I highly recommend GG Pool repair.
Description of Work: Pool replaster, tile, coping, and deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Rick C.
10/2020
5.0
ceramic tile, pool cleaners, swimming pools
  + 1 more
Wow, Francisco and his crew's are outstanding. I would recommend them for a new or remodel pool project. We inherited a pool that not leveled properly and it was visible. We interviewed several pool companies and no one had an answer for us, until we met Francisco. His 25+years of experience was evident for the moment we met. He provided us with great ideas, options and a remedy. They kept us informed during the remodel project and they were timely, punctual, clean. Great run company!
Description of Work: New plaster, coping & tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reta F.
08/2020
5.0
ceramic tile
  + -1 more
You will never find anyone as trustworthy and prompt as Francisco. The work his crew does is superb.
Description of Work: tile repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Vickie O.
05/2020
5.0
deck cleaning
  + -1 more
Area looks brand new! They were great to work with. Isamael, the main guy on our job, was very nice and made sure that everything met our satisfaction. We had used FG to resurface our pool several years ago and will definitely use them again on our next project.
Description of Work: FG re-textured our backyard pool and patio area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Paul G.
06/2019
5.0
pool cleaners
  + -1 more
Very efficient and punctual. Focused on customer satisfaction to the end. Was able to work with me for changes during the project
Description of Work: Coping repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Barbara D.
04/2019
5.0
pool cleaners
  + -1 more
I was completely satisfied. Worked harder than any crew we have ever had work at our home. Explained options for materials clearly. Had a huge number of tile choices. This is the third time we've replastered. First time with FG. I feel the workers and materials are far superior. Cleaned up at the end of each work day. All the work was done in less than a week even with some rain occurring. Price was fair and beat several other companies. I will never use any other pool repair company
Description of Work: replaster - replace all the tiles - DeckO sealed the line between deck and pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael K.
05/2018
1.0
pool cleaners
  + -1 more
Made appointment for this company to come out to give a quote to replaster my pool. Did not hear from at my appointment time (8 am), so waited 30 minutes and gave them a call to see why I have not received a call. When I called them they said they could be at my house in 30 minutes and they did not apologize for not calling me or being late. I quest they don’t need the business. I would NOT recommend this company.
Description of Work: Pool Replastering

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Sewell P.
09/2017
5.0
ceramic tile, concrete repair, decks, electrician, pool cleaners, deck cleaning, house painters
  + 5 more
We were entirely satisfied with Francisco, Antonio and all Associates of FG Pools. At each stage of the project the FG Team, Associates and Technicians exceeded our expectations! We are very pleased with our decision to go with FG and we're proud to know a professional with the knowledge, integrity and determination to promise and deliver a superior product. From start to finish they were punctual, diligent, knowledgeable and committed to customer satisfaction. Their practice of "clean as you go" eliminated build up of worksite waste and inconvenience to ourselves as well as neighbors. We look forward to working with Francisco and his team of future as they are clearly among the best pool building professionals.
Description of Work: Pool, Spa and Deck Renovation. Heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william H.
08/2017
5.0
pool cleaners
  + -1 more
Excellent. Francisco & crew were excellent to work with. Answered all questions, able to see customer pools, & even allowed us to see the owners pool. Great selection of options to choose from. Very personable. Will use again!
Description of Work: Complete over haul of a pool built in the 90s. Replaster, coping, tile work, decking, & upgrade filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheryl M.
07/2017
5.0
ceramic tile, electrician, lighting, pool cleaners, deck cleaning, house painters
  + 4 more
I haven't used them or anything. I haven't made that decision. I've gotten several other estimates from several different people. I felt like they were very reasonable compared to the other ones.I talked to other companies and they were way out of the park. For everything I want done, I think he was most reasonable. In his honest opinion. They needed to change out the caulking, not necessarily fix the tile. The caulking looks okay. The issue is the caulking behind it to clean it. It's just going to reoccur. He said you rather do it right than just put a band aide on it. I thought he was very accommodating, very genuine and showed interest and caring for his work. His work in doing things right. He rather do things right the first time.
Description of Work: I had got an estimate from them. It's as to re tile the pool, caulking, fixing some of the tiles in the pool deck. Then, I actually had him give me a quote on changing out the light from the fiber optic to the LED.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Forrest F.
07/2017
5.0
pool cleaners
  + -1 more
Excellent, The stone that was added was just what I wanted, the work was completed in two days.
Description of Work: Remodel of a swimming pool waterfall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Yvonne W.
06/2017
4.0
pool cleaners
  + -1 more
Francisco, the owner, was very responsive during the pool re-plaster and explained everything that his crew would do. They completed the work properly and on time and at price discussed (we were even able to upgrade to a mini pebble/glass finish because Francisco offered such reasonable pricing). He has dedicated crew who looked at the poor prep work of pool and immediately knew that Francisco had not started this pool re-plaster. The only issue we have is that we contacted both Francisco and his coworker Antonio, by phone(call & text) and e-mail because there are a few small issues with the pool water return, the stone replaced on the waterfall and the pool Deck O Seal. Both Francisco and Antonio have said they will be out to repair but now three months later, they have not called nor come to repair. If they had come out and completed the job, or even called to tell me there would be a delay, I would not be downgrading their review. I believe we would hire FG Pool again, but would ensure all items are complete before completing payment
Description of Work: Complete replaster of pool & spa that were started but done incorrectly by another company

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Vickie O.
06/2017
5.0
pool cleaners
  + -1 more
They showed up on time and did a great job. It looked better than we could have imagined. Loved the little tile insets they did on the steps. Plus they were very reasonably priced.
Description of Work: FG installed new tile and re-plastered our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Brenda C.
03/2017
5.0
pool cleaners
  + -1 more
They have a different crew for each job and they are all very good at what they do!
Description of Work: Needed replaster of the pool, tile and coping. They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jason M.
12/2016
5.0
pool cleaners, deck cleaning, concrete repair
  + 1 more
It went fantastic! Francisco and the FG Pool team did an excellent job. They started on time, kept me updated through the entire process, finished on time and under budget.
Description of Work: We had our entire backyard, pool and pool equipment remodeled. New coping, new concrete deck, new pool heater, new spa blower, new plaster and new tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Heather K.
09/2016
5.0
pool cleaners
  + -1 more
Francisco and his crews were just incredible. They came on time, were very professional, and they cleaned up when finished. Each crew had a specific job and work proceeded in an orderly manner. They had the pool finished in a week. The coping and the pool looks just great - very different from our old outdated pool. Francisco was a great help in advising us on selection of plaster color, coping, etc. The pool valves were also replaced by Francisco's plumbers. I couldn't be happier and I would definitely use them again. I can't recommend FG Pool Repair highly enough.
Description of Work: We had our pool completely redone after 14 years - replastering with Stonescapes, new coping, new tiles, etc. Plus FG Pool Repair replaced our damaged pool valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Heather K.
09/2016
5.0
pool cleaners
  + -1 more
Absolutely excellent work by Francisco and his folks. They were extremely professional, came on time until the work was completed. I couldn't be happier. It took a week and each crew had a specific job. They were all just terrific, and they cleaned up afterwards. They used Stonescapes plaster and the pool looks fantastic! I would definitely hire again.
Description of Work: Pool was completely redone: including coping, replastering, etc. And they replaced our damaged pool equipment valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Sally M.
09/2016
5.0
pool cleaners
  + -1 more
Super pleasant people. Have a great showroom to choose products. Showed up on time and completed entire process in 4 days. Have seen other pools done in area but took way longer than ours, I guess we got the right people. Left area clean, we had nothing to clean up.
Description of Work: Resurfaces pool complete including new tiles and diving board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

mary S.
08/2016
5.0
pool cleaners, deck cleaning
  + 0 more
On time and to the quote. No hidden costs. Very professional team from the owner to the crew chief to every employee involved.
Description of Work: Repaired our very hail damaged Kool Deck and rather unsightly cracks with a spray on concrete material which was then hand troweled beautifully to give a nice textured pattern. It was then sprayed with a heavy duty concrete stain. We liked it so much, we had Francisco do our attached concrete patio. Workmanship was top notch and 100% on time to commitment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Chad C.
05/2016
5.0
concrete repair, pool cleaners
  + 0 more
FG Pool Repair was outstanding! After over 5 months of struggling to have our pool finished by a pool builder, my wife and I turned to FG Pool Repair to complete our pool. Francisco was excellent to work with. He promptly returned my phone call and was at my house the following day to get me a very competitive bid to complete my pool. Within in 1 week, Francisco had his team at my home to complete all the remaining items my pool builder could not finish, needless to say my wife and I were blown away by the professionalism and promptness FG Pool Repair displayed. If you need a great pool company, use FG Pool Repair, you will not be disappointed! Thank you Francisco and the FG Pool Repair Crew!
Description of Work: FG Pool Repair ran a gas line for my pool heater, plastered my pool and poured a slab of concrete to extend my patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600
    • 1(current)
    • 2

Contact information

1135 East Plano Parkway Suite #9, Plano, TX 75074

www.fgpoolrepair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Deck Maintenance,
Concrete Pouring and Repair,
Ceramic Tile,
Pool Sales Construction and Installation,
Decks and Porches,
Exterior Painting,
Electrical,
Lighting,
Outdoor Kitchens

FAQ

FG Pool Repair LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 12:00 PM

FG Pool Repair LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, FG Pool Repair LLC offers free project estimates.
Yes, FG Pool Repair LLC offers eco-friendly accreditations.
No, FG Pool Repair LLC does not offer a senior discount.
No, FG Pool Repair LLC does not offer emergency services.
No, FG Pool Repair LLC does not offer warranties.
FG Pool Repair LLC offers the following services: We provide a full range of pool renovation and repair services, including re-plastering, re-tiling, replacing coping, custom stonework, waterfalls, retaining walls, deck overlays, including spray deck and cool deck, new concrete, concrete repair, drainage, and more. If the service you need to update your pool or surrounding deck area is not described on this website, please call us. We provide a virtually unlimited range of pool repair and renovation services.
Pool maintenance

Contact information

1135 East Plano Parkway Suite #9, Plano, TX 75074

www.fgpoolrepair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 12:00 PM