Enviroclean Specialists LLC

I have utilized this cleaner for nearly 4 years. They are inconsistent at best. Cleaners miss days they are supposed to clean, and then show up on days they are not scheduled to clean, setting off our house alarm and resulting in calls from the Plano PD. They consistently leave at least one or more of their cleaning items behind during every visit (i,e. dirty rags, mops, bottles etc). When the work is complete, it too is inconsistent. Some weeks the cleaning is OK and others, I wonder if they even spend 20 minutes in the house. Trying to obtain confirmation of cleaning dates is near impossible, let along having confidence that they will actually come by. Communication between cleaning crew and the client is nonexistent. The company's owner is a very nice woman, but demonstrates inability to translate client requests to the actual cleaning crew, with repeated explanations of "I forgot"... The only sense of urgency I've ever witnessed from her is when our house alarm is going off and she is trying to get the alarm code. While she is always apologetic for mistakes, ZERO compensation is ever offered as a result of their inefficiencies (ie. - discounted cleanings, recommendations to improve process in future, etc). We have stuck with them for the past 4 years strictly because of cost, but I am now learning that others out there offer comparable pricing and have received rave reviews.

I was looking for a company to clean my house ASAP. We had moved into a rental house that was not cleaned at all. I talked to Sherry, the owner, and she had her crew come out the next day!! It was a crew of 4 ladies and they did such an amazing job!!! I used to clean houses for a living and I can't believe that i was satisfied with their work!!! lol! Those ladies really took pride in what they did and the floors were soooo very clean. I would walk around the house and keep looking at the bottoms of my feet to make sure they were still clean.