Efficient Home Solutions Inc

Heating and Air Conditioning, Insulation, Energy Efficiency Auditing

About us

*Established in 2008* Efficient Home Solutions' mission as a Dallas AC - Plano AC contractor is to address your most critical heating and air conditioning concerns, which include comfort during our extreme North Texas summer and winter months, without breaking your budget. The majority of your home utility bill comes from attempting to create a comfortable climate for your family, typically 60 to 70% of your energy consumption. Whether your air conditioner and heater are working well or have seen better days, our Dallas AC - Plano AC consultants will make recommendations that can immediately save 30 to 50% off your present utility bills while increasing your level of comfort.

Business highlights

17 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating and Air Conditioning Repair, Heating and Air Conditioning Maintenance, New High Efficiency HVAC System Installation, Energy Efficient Attic Insulation Installation, Attic Ventilation Service, Radiant Barrier Service

Services we don't offer

Our Insuilation products are for energy efficiency, the do not sound proof.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7212 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 76-100 of 212 reviews

John T.
11/2015
1.0
heating & air conditioning/hvac
  + -1 more
pretty bad and worthless. I didn't go into work that day in order to meet the guy at my house. He didn't see a point in being there since my A/C was not currently broken. He literally told me I could hose off the outside unit myself. He told me it was fine. He spent more time and effort telling me what other services his company could do for me. (FOR MORE MONEY)
Description of Work: I bought a deal through Angie's list that said an A/C guy would come out and inspect and clean my A/C unit

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Response from Efficient Home Solutions Inc
[removed member name], The $49 Tune-up special you purchased did include cleaning or replacing your filter however did not include cleaning your unit. It did include 1 pound of refrigerant if needed, checking pressures and overall checking of system. I see from our Service engineers notes on his ticket he recommended several other maintenance concerns and safety concerns that you decided not to have him perform. It seems your expectations were that the $49 would include all repairs and maintenance your system needed. I am sorry Sir that we did not meet your expectations, however if we did all the work your system needed for $49 we would not be in business for long. David Rivera

Paul C.
11/2015
1.0
heating & air conditioning/hvac
  + -1 more
We were not happy at all. They came out. They were supposed to do all this point check. The guy said we really don't need to look that and it looks great. We had to replace it two months later. I was not happy at all. It wasn't something that was broken. It was too high for the unit. It was going to burn out. I think it had to do with the motor but I'm not sure. They should have seen that. I had this company come out because they had all these different things that they were going to check listed on Angie's List. They didn't. Two months later, we heard this loud noise. We had it replaced. Their responsiveness was fine. They were responsive. Their punctuality was fine. I don't think they were professional.
Description of Work: I purchased a big deal for Efficient Home Solutions.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$49

Response from Efficient Home Solutions Inc
[Member Name Removed], I sorry you are not happy with the results of the check-up we perform for you in April, I went back and look at the service ticket my tech filled out for you during the check-up and the following are his notes: 1) Units is perfectly charge at this time 2) Motors running at or below recommend amp levels by Bryant 3) Temperatures and splits are good 4) Condenser was dirty (Quoted for Chemical Clean) 5) All pressures and temps are noted on ticket At the time of our visit the system was in good working order, it looks like he did also quote you for a new Rheem system either due to age of your unit or at your request. I am sorry the unit failed 2 month later, we would have happily given you the credit on the Tune-up toward the purchase of a new unit or for the repair needed. We are not a high pressure company who tries to sell a new unit every time we go to someones home, it sounds like you feel as though my tech should have push for you to replace the unit when he was there, that's not how we operate. We assume folks want us to make them last as long as possible. David Rivera

Robert W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Did a good job. Wanted to sell me a few add-ons but when I said no, didn't try to push a hard sell. Would use again.
Description of Work: Inspect and clean furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Susan B.
10/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
Perfect from start to finish. I called on Friday to get an estimate on insulating our attached garage. Dave, the owner, and Jeff came out the very next day, which was great because my husband was there to ask questions that wouldn't occur to me. They looked at everything and pointed out areas that were not properly insulated over the house as well, and also that the furnace filter was shot, something I would never have even thought about on my own (I had a boiler back in Colorado). We sat down and discussed options. No hard sell, just good information. They were able to come two days later and complete the work. I got a text telling me they were 15 minutes away and another telling me the job was done. Jeff arrived a little later to install the thermostat. Dave gave a follow-up phone call to make sure all was well. He also shared the website where you can buy filters in bulk and save serious money. I'm really happy with this company, and I'm liking Texas a lot more now.
Description of Work: Upgraded insulation and installed new thermostat and attic tent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,160

Emilie S.
10/2015
1.0
heating & air conditioning/hvac
  + -1 more
I didn't get what I paid for. They said they needed to do another $400 worth of work before the could service my air conditioner. I didn't agree with that. I had my old air conditioning company come in and they serviced my air conditioner. They said it worked just fine. The price seemed good for what they would've provided. I wasn't going to be there during the servicing but my son who is over 18 years old was. He made it clear that he had other plans and had somewhere else to go. He got home at about 4.03 p.m. and they weren't there. They weren't polite about it.
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
2.0

$49

Response from Efficient Home Solutions Inc
I am sure from your stand point you were concerned about the additional work needed to properly service your unit, however the 2 services needed to properly service your unit are exactly why an HVAC system need on going maintenance. My technician discovered that your "old air conditioning company" was not keeping your blower motor clean a or your condenser coil clean, both were in desperate need of cleaning well beyond normal maintenance and required extra attention prior to addressing other issues due to higher amp draw and pressures due to how dirty they were. Your "old air conditioning company" was simply trying to regain your confidence and business. You hired us to address your HVAC systems performance, efficiency, safety and long term reliability, to effectively do that the 2 services recommended were with out a doubt needed. You bet the system would operate the way it was, just not as efficiently, effectively or long term reliably as it would after the recommended services. Please let us know if we can be of assistance in the future.

Bruce H.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
The owner thoroughly inspected the unit and could find nothing wrong with it. It turns out the noise is coming from the fan unit.
Description of Work: Installed an air conditioner.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$3,680

Response from Efficient Home Solutions Inc
[member name removed], Our records show that your AC unit was very old and ultimately in need of replacement. Replacing the parts as you so opted back in August was done in an effort to get more life out of your existing system and thereby delay the inevitable. In a system so old, it would only be a matter of time until more parts became stressed causing the unit to fail once again. When this happened on September 9, we replaced your unit with a very good quality, name brand condenser for which we charged a fair and competitive flat-rate price and gave you credit for the parts that were installed on the old unit. When you made us aware of an intermittent problem you were having following the install of that unit, we immediately scheduled an appointment for your technician to diagnose it. While he was out on this service call, the system was working properly and he was unable to detect the loud noise you had described. When you called in a second time, we were willing to have the technician return to your home, but you asked to speak to the owner instead. In the meantime, with your approval, we scheduled a different technician to come out to assess the situation, but he informed us that you refused to allow him to have access to the system when he arrived. The owner of the company contacted you following that visit yesterday, Oct. 1, and offered to personally come to your home with a technician in an effort to pinpoint the problem. However, you would not agree and refused to meet with them, leaving little to no opportunity for the problem you described to be identified much less rectified. [member name removed], with all due respect, we do not understand how we can help you resolve your issue if you refuse to let us come to your home to perform a diagnostic on your system. The owner of the company is willing to bring a technician out to your home so that together they may address any issues related to the install of this unit. Please let us know if you would like to proceed accordingly.

Jonathan B.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
I thought he was superficial and wished to sell me their "~50 pt check up. Here is another case of "you get what you pay for". more or less.
Description of Work: Advertised ~ 25 pt check of AC sustem

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Carlos D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very good job. Tech was very serviceable and knowledgeable, explained to me why my system required more than the 1lb included in the package in order to run more efficiently. Got everything working properly.
Description of Work: AC check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Teresa R.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Mark Brown tested my HVAC system, explained what was happening, added coolant. I could tell an immediate difference in the performance of my AC. Thanks!
Description of Work: Serviced my HVAC, added coolant. Mark Brown was terrific! I will definitely call Efficient Home Solutions again. Mark was super knowledgeable and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

David K.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
My A/C didn't seem to be cooling very well, so I asked them to come out for a tune up and diagnostic. They didn't find much wrong with the system other than a dirty compressor unit. Hopefully, that's all there was.
Description of Work: A/C Tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

KENNETH L.
08/2015
4.0
heating & air conditioning/hvac
  + -1 more
Outside unit work was performed as requested. Didn't check attic unit and as result of additional cooling condenser began to accumulate water. Drain line was plugged and overflow pan leaked. Moral of the story is that the entire unit should be checked not just the source of the original problem.
Description of Work: Checked outside A/C unit. Filled with coolant. Cleaned unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$319

John G.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
I wasn't here, my wife dealt with this vendor, but she told me that she was very pleased & we'll use them again next year,
Description of Work: Complete A/C check-jup & external cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Christian C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
After examining the fan motor capacitor that needed replacement, I ordered one on Amazon.com for $20, as opposed to the $250 asking price for replacement. The provider was very knowledgeable and I would count on their advice and work for future large scale replacements; however for smaller things I would do them on my own to avoid any extraneous costs.
Description of Work: The provider did the multi-point inspection, added the freon per the $49 Angie deal. He discovered a faulty capacitor in the heating unit and replaced it at an added cost, as well as added a start capacitor to the condenser unit outside for $180 or so. He told me that the fan motor capacitor needed to be replaced in the condenser, but that it could go for a while longer since it was still within the 10% tolerance range for capacitance. Anything beyond that would require a replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ian L.
08/2015
3.0
heating & air conditioning/hvac
  + -1 more
Like other reviewers on enquiring about the the $49 turn up deal to include1lb of freon - any extra lbs of R22 was excessive at $80 compared to competitions. You can get for around between $55 and $65 if you shop around. On basis of information I didn't use service They were very courteous and responsive to enquiry
Description of Work: No service provided

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0

$49

Elaine D.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were good. It was great. He was just real knowledgeable. He was very efficient. He did a great job. I would highly recommend him.
Description of Work: They did the air conditioner.
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

John C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Mike did a great job. He was on time and did good job in checking the system. I would use them again and would recommend them to my friends.
Description of Work: I just wanted the have the unit checked before August and the real hot weather. The technician checked my unit and determined it was working fine. He said it was charged with the right amount of Freon and that everything was within specs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Sandra W.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went great! He was on time and did a great job of checking out our system
Description of Work: Checked the AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

DELLA B B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Dennis was very thorough and professional. He did an expert analysis of problems we were having and resolved them. Our unit needed 1 lb of refrigerant and that was added at no additional cost. Unit has been running great with no more problems. We will definitely call Efficient Home Solutions for our fall/winter service and anytime we have a problem. Highly recommend!
Description of Work: Performed complete inspection and service of AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Andrew B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
I couldn't be happier with this company. The technician (Micah) was right on time and immediately began to survey the system. He quickly determined that the temperature differential between what was coming out of the vents and the thermostat setting was not within in the appropriate range. He was happy to explain the amount of freon necessary for the system to operate properly and showed me the current pressure levels on my outside condensor unit. He added the included pound of freon and it brought it right up to the adequate level. The house was quickly noticeably cooler. There was never any pressure to do any additional work or purchase any additional parts. I wont hesitate to use this company again. Thanks!
Description of Work: AC system check and freon add.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Thomas C.
06/2015
3.0
heating & air conditioning/hvac
  + -1 more
Overall, not good and would not use again. Primarily scheduling complications that resulted in evaluation scores above. Purchased $49 a/c inspection deal, then sent an email to vendor requesting time and informing of correct service address. Requested time, date, and address through Angies List scheduling service, no call no show on requested time. Called office, informed me they never scheduled and had wrong address; clearly never read the multiple emails I sent. I then reschedule deal a couple weeks later and appointment time Friday is missed. Called office and another communication issue between office and tech resulted in tech not arriving til nearly 7p. Inspection for $49 was fairly inconsequential. A couple observations were noted but no additional refrigerant was added as it was apparently in spec. Tech was nice enough although he was mentioning that a pressure gauge measured the temperature on the suction line, which Im not sure is accurate. Nevertheless, won't use again simply due to challenges in scheduling and professionalism.
Description of Work: Inspected HVAC and AC condensor

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$49

Lisa W.
06/2015
3.0
heating & air conditioning/hvac
  + -1 more
the Tech was very nice. when I asked if he was going to blow out the a/c line, he td me that wd cost an add'l $60.00. in my years of having a HVAC company come out and do a Spring check on my a/c, blowing out the a/c line was automatic and part of the process. not the case with Efficient Home Solutions. they make the deal sound good by making the price so low - until they get to your house and want to charge a ridiculous amount for compressed air. no other companies have ever charged us extra for that. I feel as though they were trying to take advantage, and for that reason, I will not use them again nor will I recommend them to anyone.
Description of Work: the Tech checked the outside unit and answered all my questions.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$49

Carey Z.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
He came by during a major rainstorm. Worked in the house first and then outside., He left me with a detailed analysis of each unit in case I need the next time something goes wrong.
Description of Work: He checked all the units inside and out to make sure that they were working for the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pete B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Nice fellow who did a great job plus I learned some things I didn't know before about my system . I'm very pleased with the service & yes I would use them again !
Description of Work: Check up !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kim S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was very good. He arrived on time and checked everything. He gave us all the details as he went.
Description of Work: Checked everything in our A/C and told us all the features of our A/C. Added or changed what was needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Lowell L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great service, very thorough. No high pressure sales tactics. Took his time and was very careful to check everything, inside and outside. I will be replacing my entire system in the near future and will most likely use this company.
Description of Work: Serviced HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

1105 E Plano Pkwy Suite #2, Plano, TX 75074

www.ehshvac.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLB00037763E
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
04/27/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Insulation,
Energy Efficiency Auditing

FAQ

Efficient Home Solutions Inc is currently rated 4.8 overall out of 5.

Sunday: 6:00 AM - 11:30 PM

Monday: 6:00 AM - 11:30 PM

Tuesday: 6:00 AM - 11:30 PM

Wednesday: 6:00 AM - 11:30 PM

Thursday: 6:00 AM - 11:30 PM

Friday: 6:00 AM - 11:30 PM

Saturday: 6:00 AM - 11:30 PM

Efficient Home Solutions Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Efficient Home Solutions Inc offers free project estimates.
Yes, Efficient Home Solutions Inc offers eco-friendly accreditations.
Yes, Efficient Home Solutions Inc offers a 10% senior discount.
Yes, Efficient Home Solutions Inc offers emergency services.
Yes, Efficient Home Solutions Inc offers warranties.
Efficient Home Solutions Inc offers the following services: Heating and Air Conditioning Repair, Heating and Air Conditioning Maintenance, New High Efficiency HVAC System Installation, Energy Efficient Attic Insulation Installation, Attic Ventilation Service, Radiant Barrier Service
Our Insuilation products are for energy efficiency, the do not sound proof.

Contact information

1105 E Plano Pkwy Suite #2, Plano, TX 75074

www.ehshvac.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM