I am a one-man pest control company that began in 1982. I have built my business through word of mouth referral and the help of Angie's List. I work roughly from McKinney to Highland Park, east of I -35 to about five miles east of Central Expressway, providing pest control and termite control and mosquito control services.
My primary service areas are Plano, Allen, Richardson, Frisco and north Dallas, but have done selected work as far west as Keller and as far east as Celeste.
One of things I'm proudest of in my business is that I now serve more than 60 sons & daughters of long time customers.
Business highlights
43 years of trusted experience
Services we offer
Residential pest control services - traditional pest control, termite baiting, termite liquid treatments & yard treatments for fire ants & grub worms. And an economically priced mosquito control machine.
Garren was excellent, he was very professional and great with my dog.
Description of Work: Pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Philip Z.
09/2015
5.0
pest control
+ -1 more
I have been using Randy almost since he started in business 33 years ago. I had just moved in and had small ants in the house. Randy did a thorough go-through of the house (which was new at the time) and make recommendations on doing things like putting steel wool into certain area under the sink to keep rodents out and putting pantyhose over the outside laundry dryer vent (he even came back with a pair of his wife's pantyhose since he knew I was single). Randy has been doing my house on a regular basis every since and lets me know of what needs to be looked after (trimming shrubs away from the house) or if something outside or inside does not look right. Have recommended him to many of the neighbors. I didn't list the price since Randy won't raise my rates since I was one of his first clients and have given him so many recommendations throughout the years. He is a loyal professional that looks after his clients.
Description of Work: Periodic spraying of house for bugs/pests (inside/outside) --- about 3 times a year
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
E Carolyn T.
04/2014
5.0
pest control
+ -1 more
Everything went great. I have been using Duncan Professional Services for 30 years since my house was built. I normally have the service done every 3-4 months. Randy Duncan is very knowledgeable. Through the years on a couple of occasions I have called him out about ants in the house between quarterly visits & he has come out & figured out the problem & treated & eliminated the problem with no additional cost.
Description of Work: Exterminator treatment inside my house, garage, attic, & around the outside perimeter of my house. The target treatment was for invading insects, spiders, rats & mice. He also put some Termidor outside to prevent termites. It had been longer than my usual 3-4 months to have the exterminator out but I had not seen any pests except a spider lately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75.78
Gretchen F.
08/2013
5.0
pest control
+ -1 more
I used them a long time ago and he provided me a good service. He's very reliable and knowledgeable about bugs. He knows everything you'd ever wanna know about bugs. He's always on time and he's very trustworthy. I have been using his service for 25 years now.
Description of Work: I used Duncan Professional Home Services a month or so ago for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
Faye and Marc H.
08/2013
5.0
pest control
+ -1 more
suggestion to use bobcat urine as deterent; we are considering this service
Description of Work: inspected the attic and the house perimeter for an entry into the attic for squirrels and other critters; we were very thankful for Mr. Duncan's answering our call at 6pm and listening to our problem and then driving right over to help us come up with solutions. He is extremely knowledgeable and resourceful for his area of expertise.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Duncan Professional Home Services
(removed member name), thanks so much for the kind review. It was a pleasure meeting you and your husband.
Jan F.
03/2013
5.0
pest control
+ -1 more
We have used his services for almost twenty years. He is like a member of our family and is a great guy. He even provides services to my sons home as well.
Description of Work: We hire him for pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Duncan Professional Home Services
Thanks for the kind words. One of the things I'm most proud of, in the history of my business is doing the work for the offspring of longtime clients. It has always been a pleasure to work for your family. Both generation. I'm very appreciative of your report. Thanks, Randy.
MiltonL B.
08/2011
5.0
pest control
+ -1 more
It has been an excellent experience working with this company. We have been using them since 1983 and have had no complaints at all. They are very prompt. We would highly recommend them.
Description of Work: They are our regular pest control company. They perform quarterly service for us inside and out. We only had one time where infestation of carpenter ants and it took more than one treatment to get rid of the ants, but it was several years ago, and we haven’t had any problems since.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy J.
05/2011
5.0
pest control
+ -1 more
Randy looked at ants and ant patterns. Told us our house is an open conduit to the outside with our plants too close to the foundation. Worked at disturbing the pests patterns. We cleaned up the yard. He sprayed, put out extra goodies, and ants went away (as well as occasional ROACHES!) Couldn't promise the house would be critter-free by the time the daughter and boyfriend made it down, but they didn't notice any critters. Randy comes out and does it again - we have so few ants and roaches! It is a team effort - we have to do our part in landscaping, and he does the rest. We should have him out every quarter - looks like it's more like every 6 weeks. Great and knowledgeable guy!
Description of Work: Randy is very professional and thorough. Pest are not the problem - it's the access of pests into your house. He's great for pointing out the things that make your house delightful to pests (like overgrown plantings around the foundation, dirt around foundations.) He's very cognizant of pets and tries to coordinate with cleaning services (don't want him to do his stuff, then have them come the next day - much better to clean, then have him). My husband and I have been very happy with him! Won't use anyone but Randy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Duncan Professional Home Services
It's humbling to hear such nice things said about you, or your work. Thanks so much for taking the time to write and for our ongoing business relationship. You are one of the families who got my referral from Angie's List. I'm really proud of how this has worked out. Thanks again, Randy.
GLORIA B.
08/2010
5.0
pest control
+ -1 more
Mr Duncan was prompt in coming by to see the situation and was able to perform the service on the same day. He called promptly to schedule a 5 week check in. He is very knowledgeable, thorough in his explaination and professional. He didn't do a hard sell, presented factual information; provided information on how I could prevent the investation in the future.
Description of Work: Ant problem in bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Duncan Professional Home Services
Member, If all of my customers were as nice as you, my business would be easy to conduct. I appreciate the positive report and look forward to serving you in the future. What you described about my service is what I am striving to provide. I have been most fortunate that all of my Angie's List customers have been wonderful people. I'll be calling you in a couple of months. In the meantime, if you have any questions please feel free to call. Again, thanks so much.
Denice M.
02/2009
5.0
pest control
+ -1 more
Very well he was informative and helpful. above
Description of Work: He performed a visual inspection for bugs and mice. He treated the inside and outside of home and gave me sticky pads to monitor future pest activity. He also put mice bait in attic as a preventative measure. We discussed various maitenance issueso improve our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from Duncan Professional Home Services
Thanks so much for the positive report. Just about anybody who knows me, especially my clients and customers, will get a good laugh reading your report about my tendency to be a little too loquacious. I appreciate your candor, and will spend considerable effort to make sure that you get good value from the service in the future. Again, thanks for that great report. Randy
BETTY & Ron S.
09/2008
5.0
pest control
+ -1 more
I was very happy with his service. He was very nice and very thorough. I found his service to be reasonably priced. He was running late one day but called ahead to let me know when to expect him. I certainly plan to use him again in the future.
Description of Work: I called him and he performed two treatments for pest control, both inside and outside of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Duncan Professional Home Services
Sorry it took so long to get you a reply here. I've had a little trouble navigating the site, and was anxious to read your report. It was a great pleasure serving you. It's my goal to provide you with not only great value, but the highest level of professionalism. And while a B is pretty good, I'll see if I can be just a little better than that in the future. Again, thanks for the great report and the opportunity to serve you. I value the work relationship, not just in respect to results, but to your expectations of the best business relationship every time I come into your home. Your feedback is greatly appreciated. Randy
Kathy J.
06/2008
5.0
pest control
+ -1 more
He was very knowledgeable. He was very realistic on giving us advice on how to treat it. His pricing is pretty competitive. We are very impressed with him. He is coming out to help us again Friday.
Description of Work: They came and treated our outside for a group of ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
Response from Duncan Professional Home Services
Thanks so much for the wonderful report. I was really proud of the results we got at your house, though the insecticide gets most of the credit for that in your situation. It's my goal to always give you the highest level of service, and I'm glad that was accomplished. It's always nice to hear good things about work you've done. The efforts ya'll made to do the necessary things on your end was a big part of getting good control so quickly. Again, thanks. It was a great pleasure serving you and your family. Randy
Gretchen F.
05/2007
5.0
pest control
+ -1 more
Randy comes to my home four times a year and sprays for bugs on the outside and inside. He will return in between times if a problem arises. He keeps up on the most effective sprays and is very knowledgeable about insects. He is very prompt to schedule service and is on time.
Description of Work: Randy has been spraying my house for 19 years for insects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
Response from Duncan Professional Home Services
THANKS SO MUCH FOR THE GREAT REPORT. YOU GUYS ARE THE BEST, AND I JUST REALLY APPRECIATE THE OPPORTUNITY TO SERVE YOU AND YOUR FAMILY. I DIDN'T GET NOTIFICATION OF YOUR REPORT UNTIL TUESDAY OR WEDNESDAY THIS WEEK, OR I WOULD HAVE RESPONDED SOONER. HAVE A GREAT WEEK AND A GREAT SUMMER, RANDY
CAROLYN K.
01/2007
5.0
pest control
+ -1 more
He is extremely positive, and has been for over ten years.
Description of Work: Randy Duncan has been spraying my 2,900 square foot home for years. He sprays for bugs. Randy is knowledgeable, competent, and honest. He is an independent pest control professional. I recommend him highly.
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Service Categories
Pest Control
FAQ
Duncan Professional Home Services is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Duncan Professional Home Services accepts the following forms of payment: Check
Yes, Duncan Professional Home Services offers free project estimates.
Yes, Duncan Professional Home Services offers eco-friendly accreditations.
No, Duncan Professional Home Services does not offer a senior discount.
No, Duncan Professional Home Services does not offer emergency services.
No, Duncan Professional Home Services does not offer warranties.
Duncan Professional Home Services offers the following services: Residential pest control services - traditional pest control, termite baiting, termite liquid treatments & yard treatments for fire ants & grub worms. And an economically priced mosquito control machine.