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DT Air Conditioning & Heating

Heating and Air Conditioning, Appliance Repair, Air Duct Cleaning,

About us

DT Air Conditioning & Heating Inc., is family owned located in Plano Texas. Since 2002 DT Air Conditioning has been providing full HVAC Sale Service Installation and Maintenance in the North Dallas, Collin County, and surrounding areas, owner Dana Tovi has assembled a staff of broadly experienced, highly trained technicians whose continuing professional education keeps them up-to-the-minute with the changing mechanical climate in which they work. Having won consecutive super service awards since 2008 from Angie’s List and with A+ rating from BBB it proves that DT Air Conditioning & Heating Inc., Excellency in providing services to our customers. Facebook: https://www.facebook.com/DTACPlano/ Gplus: https://plus.google.com/110652528880657215656/about

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Hvac installation & repair on all makes & models, residential & commercial, seasonal maintenance, heat pumps, duct work, HVAC repair Dallas, ac unit repair, AC repair, air conditioning and heating, furnace repair, residential ac repair, service air conditioner, HVAC Garland.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9477 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 326-350 of 477 reviews

Kay S.
09/2010
2.0
heating & air conditioning/hvac
  + -1 more
The company had given me an appt time of 9 o'clock am. At 9:30 when they had not arrived or called, I called them to ask when they were coming. They told me they would be here by 10. I said "but my appt was at 9?" He said it was actually between 9 and 10 but that's not what I was told when I made the appt. Aside from that, I feel like they should have called to let me know when exactly they were coming if it wasn't right at 9. I wouldn't recommend this company.
Description of Work: service call for an air conditioning unit

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from DT Air Conditioning & Heating
Sorry about misunderstanding, We had you down between 9am and 10am we always have two hour window, and one hour window for the first call in the morning because of the nature of our business it's hard to schedule it for specific time , we were little late but would have been there at 10 am, We offered to reschedule it at different time and would come out after hours and gave you $20.00 off your service call because you had to leave and had to schedule later. Again sorry about misunderstanding.

Warren W.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Problem was assessed and diagnosed quickly. Technician went to get parts and returned within 30 minutes to finish the job. The job was completed for the quote promised and who could ask for more. Would definitely hire again.
Description of Work: Upstairs air conditioner was blowing out only hot air. Technician replaced motor and fan after checking the entire system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

LYNDA G.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
DT answered the phone on a Sunday morning and gave me an appt one hour window that very day. The technician called to confirm he was on his way and again to let me know he'd be 15 min. late (but he was well-within the original 1 hour window.) He was professional, courteous, and prompt. I really appreciated his phone calls to update me on his arrival.
Description of Work: My a/c was blowing only warm air. DT quickly diagnosed the problem - needed new capacitor (he had the part on his truck). He recommended 2 lbs. of Freon. The whole visit took about 20 minutes. I believe there was only a $10 charge for Sunday visit - well worth it on 100 degree day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

CAREY P.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. I have found a new A/C company that's I am going to use and recommend in the future. Called early Saturday morning and Dana said he'd be over by 4pm. I said it's 8am and already over 100...he said I'll be there by 10AM. He showed up at 9:30, spent one hour troubleshooting, fixing (it was short in thermostat caused by paper clips that had fallen behind the unit), topping off freon for all units. Honest, dependable, trustworthy. Wish there were more like him.
Description of Work: One A/C unit stopped blowing cool air. The breakers weren't tripped, the unit was running, but air was very hot (hotter than outside in July in Texas :-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jason E H.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
My compressor was not starting although the fan was working...so I was not getting cold air in the house. I called DT at 3:50 (they close at 4 on Saturday) and Dana told me he would be out between 5-7. He called back at 4:15 and said he would arrive in 10 minutes. He was done in 20 minutes and I had cold air! I give a B on price, not because Dana charged too much, but generally it is my opinion that HVAC guys charge too much because they can! Dana charged a good rate for market ($69 service call on the weekend) and $159 for the part. Dana was great for picking up my job on such short notice late on a Saturday, and I would use DT Air Conditioning and Heating again.
Description of Work: Dana (DT) installed a starter kit so that the compressor would kick on

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Thomas L.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I found DT Air via Angie's list and was VERY pleased with the overal experience. I had been going around in circles with another big name HVAC company for 2 weeks trying to get a status on warranty replacement coils for my units only to hear "it's on backorder" from them every time. After getting tired of sleeping in a 90 degree house at night, I called Dana on a Friday morning with the part information. He called me back later that day and told me they would be there on Monday to install. Believe it or not, he was true to his word and showed up and got my systems up and running again. Fogot to mention that I was a "preferred customer" with the other HVAC company which not only gave me priority service (ha!) but also a 15% discount over their normal pricing. Well, DT's final price was $500 less than their "special" price. Bottom line, Dana is honest, professional and most importantly follows through on his commitments. He's my HVAC guy from here on out. Thanks Angie's List!
Description of Work: Warranty work replacing a condenser coil and an evaporator coil at $750 each. labor only consisting of coil removal, freon charging on both units (upstairs and downstairs systems), warranty handling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Alicia M.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I called them for a maintenance check, and they came and repaired the frion leak with the upstairs unit. The disconnect box on the downstairs unit was burnt out, and when he tried to replace that, the compressor burnt out. It was a little difficult, especially considering that it was working when he arrived and not when he left. They replaced and repaired everything for $3,300 later. He was very apologetic about what had happened on site, and he was very professional about it. He gave me several ways to resolve it, and never came off like her was just trying to make money off of us. He definitely did fine, it was just an unfortunate situation.
Description of Work: They repaired my upstairs unit and replaced my downstairs unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Amy G.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT - I just found my regular heating & A/C service provider. I was really impressed that he showed up when he said he would, explained the problem and didn't try to sell me another unit! Great job.
Description of Work: the A/C for the kitchen and family rooms went out - only blowing hot air. checked the entire unit, found a blown capacitor, replaced it, cleaned the outside unit, turned it back on and voila!! cold air!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Bruce A.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Called DT Air Conditioning on Saturday morning and talked to Dana Tovi. He gave me a one-hour time window for a service call on Saturday afternoon. Dana called when he was on his way and arrived during the time window he had given that morning. He diagnosed and replaced the bad capacitor in ten minutes. Then he checked over my A/C system and pronounced that eveything was working normally. Overall, a very pleasant and painless service call and repair.
Description of Work: Replaced bad capacitor causing air conditioner fan to not blow air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Edvard P.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
A++. Called in with issue at 9:00 AM, they had it all figured out and fixed by 11:30 AM
Description of Work: A/C stopped working. They diagnosed it and it turned out to be a blower motor. They checked the refrigerant level too. I appreciate very much that they did not try to sell me stuff that I did not need to be done. I am very happy with a responsiveness and professionalism. I would highly recommend them.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

LYNN F P.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
We called Monday when our AC went out and he came the next day. Checked existing unit and told us the cost to repair would be high and he couldn't guarantee it would work much longer as it was so old. Showed us options for replacement and discussed which would be best for our house. Once we agreed to the unit, he scheduled installation for the next day. Workmen arrived when scheduled and went right to work. They worked straight through until complete and cleaned up their mess. We now have a cool, comfortable house!
Description of Work: Installed new Heat/AC unit including new thermostat. First came out and checked old unit and told us what it would cost to repair compared with buying new unit. We agreed to purchase new unit and they came the next day and installed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Carolyn L.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
My heater wouldn't come on. I called the night before to request an appointment and was told that the service person would be here between 9-11. My only caveat was that he didn't come until nearly 11:00 after I called. However, he did the work quickly and for a reasonable price. He also didn't try to "upsell" me on other services. I'm satisfied and will call them again, but hopefully just for routinie maintainence.
Description of Work: Repaired or reconnected a blower that didn't work on my forced air heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

IAN S.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
Dana Tovi has been working on the A/C systems for my rental properties for over 5 years now. He's honest and prompt.
Description of Work: Replaced furnace board (electronic guts)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JESSE O.
11/2009
5.0
heating & air conditioning/hvac
  + -1 more
Overall service was great. He is hard to understand but was very honest.
Description of Work: My 13 year old system was leaking freon and my electric bill was way too high. After calling several AC companies. DT air gave me the best price. My old ac/heating unit was 10 seer with a 4 ton furnice. I explained to DT how two rooms were not cooling enough in the summer and was the coldest rooms in the winter. He suggested to replace two ducts with larger ducts and to connect it directly from the new unit. Also told him I was looking for a unit that will qualify for the 1500 tax deduction. He suggested a 17 seer 2 stage carrier and 5 ton furnice that had the humidity control with a infinity temperature control. The original estimate he gave me was for 9,700 with 10% off wich brought down to 8730. At the time carrier was offering a 350 rebate offer. I so my total out of pocket for brand new system was 6,880 for a new system, duct work and he also installed dampners directly on the unit so I can controll the air flow to certain rooms. I can't wait to see how much I will be saving in the summer time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,730

William E.
10/2009
5.0
heating & air conditioning/hvac
  + -1 more
What a pleasure it was to not have someone come out and try to sell me a $8,000 air conditioner. I just needed to have a switch replaced and had, had 2 other companies out. They said my system was shot. DT came out, fixed my switch, varied everything else was okay and everything has worked great.
Description of Work: Air conditioning repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Brad A.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
We discovered the downstairs AC was not cooling around mid-day. After checking Angie's List, I called DT Air Conditioning based on their rating. Dana was professional on the phone and was able to come over within a couple of hours. He knew what to look for and quickly found the problem was a bad capacitor. Luckily he had one on hand and was able to get the AC unit up and running in less than an hour. I had a great experience with this business and will certainly call them next time.
Description of Work: Dana tested the electrical components and discovered the capacitor was bad. He had one on hand and quickly had the unit up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Cheryl J.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
AC went out on Saturday afternoon. Owner Dana came over on Sunday and tried to repair, but starter kept tripping so he convinced me that fixing 20 year old AC unit with new compressor wasn't worthwhile. He scheduled and completed installation of new Payne AC unit and Carrier coils the following Tuesday.
Description of Work: Installation of new Payne 5 ton AC unit and evaporator coils. Also installed new thermostat that I bought at Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

james J.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
Came out very quickly and fixed my ac in about 20 minutes by replacing one transformer. Did not try to sell me on any other services and even checked my other ac unit to make sure it was working ok. It could'nt have gone any better.
Description of Work: Had an electric power surge knock out items in my house, one being my ac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

bill K.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
Called them to explain I had condensation on the coils and thought systems was freezing up possibly due to lo freon. When technician got here, inspected inside and out and made requisite comments about age of system (10 yrs), possible replacement etc. Asked him to check freon--was #4 lo, added freon works perfectly. Used Angies discount. I thought service call price was higher than advertised competitors, but they were polite, not hi pressure, on time.
Description of Work: Added freon

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alice P.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT, CUSTOMER ORIENTED, HELPFUL.
Description of Work: SERVICED 3-UNIT WITH ADDING FREON IN ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

mike A.
05/2009
5.0
heating & air conditioning/hvac
  + -1 more
I had an air conditioning unit that was freezing up. I called Dana and he said he could be out the next day, but would try to make it that day. A few hours later he called to say he was 10 minutes from my house. We met and he quickly diagnosed the problem. Although my HVAC is over 12 years old, he did not try to sell me a new one. Instead, he recommended a "quick fix" and suggested I monitor how the unit cools this summer. While he was at our house I asked him to inspect our other outside unit. Again, instead of recommending an expensive solution, he cleaned the unit and added freon. In the end, he added a combined 7 pounds of freon to my two systems and cleaned one of them. I would say he spent about an hour at my house explaining what was going on and answering questions. Overall, it was a great experience. Dana was professional and courteous. I never felt pressured, and in fact felt his diagnosis and recommendations wer with my best interest in mind.
Description of Work: tested two systems and added freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alicia M.
04/2009
5.0
heating & air conditioning/hvac
  + -1 more
The project went well. We did have a communication issue, and i did have to repeat myself several times, but after that he was fine.
Description of Work: He did a maintence check on 2 AC units. He washed the coil, checked the freon level, blew out drain line, checked the amp draw, checked temp difference, checked the Tstul, filters, and ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Ian D.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
When my downstairs A/C unit failed, in my pre-Angie's List days, I didn't know where to turn, so I called a company that had Ads and coupons in the Yellow Pages. Oh, man. What a mistake. So I joined Angie's List and found Dana Tovi's company, DT Air conditioning and Heating. What a difference. His diagnosis was the same as Als (dead condensor/compressor, probably due to old age) but the price quoted was $2015 versus $5454 from another heating & a/c company. THAT'S $3,439 LESS !!! And DT replaced the slab and dealt with all the permits. Wow!
Description of Work: Diagnosis of A/C problem. Replaced condensor/compressor, slab, pulled permits and dealt with inspector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,015

katherine L.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
I too found this company on Angie's List and Dana himself came to do the repairs. I was expecting really bad news; this is a unit that came with the house and is probably over 20 years old. First he checked the thermostat (that I had installed myself) and he, in the process, corrected my mistakes (mounting, not functional ones) and that did not correct the problem. Then he spent quite a bit of time in the outside unit and eventually replaced the much worn out capacitor. But in the process he again tightened and replaced a few bolts - making the unit run more effectively. He could have easily told me (quite correctly) that I needed a new unit, but he performed the cost effective repair and THEN told me I needed to start thinking about a new unit. He checked upstairs to make sure he had checked everything and, at my request, sent an estimate for a new unit (some time in the future). I was VERY impressed.
Description of Work: Repaired A/C unit, which wasn't cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donna D.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
Came home from a short vacation to find my air conditioner was not working. This was 9pm on a Monday night. I located DT on Angie's List, along with a few other companies. I called and left messages on each company's voice mail around 10pm. At 11pm I received a call from DT and scheduled a service for the next day between 1-3pm. Received a call at 11am to say he could be there in one half hour. The tech arrived on time. He diagnosed the problem and had it repaired in less than a half hour. I later learned it was the owner of the company, Dana who made my service call. I was prepared for an ugly bill, but it turned out it was something small. It was fixed in less than 30 minutes and for under $200.00. He honored the Angie's List coupon with no hassle. I felt if was fair and fast. I would recommend.
Description of Work: Air Conditioning not running at all. Turned out I needed a replacement of the dual capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

6713 Oceanview Dr, Plano, TX 75074

http://www.dt-ac.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
TACLB00020036C
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
05/17/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Plumbing

FAQ

DT Air Conditioning & Heating is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

DT Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, DT Air Conditioning & Heating offers free project estimates.
No, DT Air Conditioning & Heating does not offer eco-friendly accreditations.
Yes, DT Air Conditioning & Heating offers a 5% senior discount.
Yes, DT Air Conditioning & Heating offers emergency services.
Yes, DT Air Conditioning & Heating offers warranties.
DT Air Conditioning & Heating offers the following services: Hvac installation & repair on all makes & models, residential & commercial, seasonal maintenance, heat pumps, duct work, HVAC repair Dallas, ac unit repair, AC repair, air conditioning and heating, furnace repair, residential ac repair, service air conditioner, HVAC Garland.

Contact information

6713 Oceanview Dr, Plano, TX 75074

http://www.dt-ac.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM