DT Air Conditioning & Heating

Service has been good; have not had to call back after any of the repairs. Don't expect much conversation regarding your system other than what's necessary, but service has been courteous and prompt. Hard to say about how DT's costs compare to others - the last couple of visits have been emergency repairs during the hottest days of summer, so I did not do any cross-checking.

They were fast, friendly and professional!

Our heater stopped working after I personally installed a new Nest thermostat. After days of messing with it in the cold, I finally gave up about 10 hours before my in-laws were scheduled to arrive in town on Friday 12/30/16. I called another company from Angie's list, and they were unable to come over until Tuesday due to the New Years holiday which would have left us for 4 days with no heat. I called DT because they were alphabetically next. They were at my house within 45 minutes of the phone call the Friday before a weekend holiday! When the technician arrived, he determined that my thermostat was fine and it was not heating the house because I had turned off our emergency heat. We'd been running with only emergency heat for a while as the 17 year old heat pump was broken. He showed us some pictures of our coils that quickly convinced us that the unit was gone. He did call into Dana and give us a $1500 estimate to try and get the old system up and running, but he did not recommend that approach so we went with a new unit. He measured our small inside closet that held the unit. We needed to upgrade from a 2 ton to a 3 ton unit as our house is 1600 sq ft and contains only 1 unit, so several of the potential replacement units would not fit. They found a system that would fit and was in stock in town (3 ton, 14 seer, carrier brand). After arriving at our house at 10 AM, they had an entire new heat pump (inside unit and outside unit) installed and they were gone by 4 PM on the same day! After comparing our $5,800 all-in price with the price some of our friends paid, I believe we got a very fair deal especially given the one-day turnaround. We have had no problems with the unit, and it has been 2 months. They said to call when it got hot around June and they would come out and adjust something that can only be done in the heat for no charge.

I've been very pleased with all work they have done. The cost has been different for different things so it's hard to put one price.. I've used them for at least 3 years.

We have been using DT Air Conditioning for some time now and we have always found Dana and his team to be very professional. Their work quality is top notch and they don't try to sell you stuff that you don't need. And their cost is very competitive.

I was very pleased with the work. Dana Tovi, the owner, is a bright and dedicated businessman. He gave me a very high quality product and excellent advice, at a very good price. He has followed up and offered additional service and advice. I highly recommend DT over the larger companies that lead with a sales person, but who may deliver stale merchandise and poor service, which has been my presvious experience.

Able to repair unit in under one hour

When we had them come out to do an inspection they found some things that needed to be fixed and they didn’t over charge us. They showed us some things that weren’t done correctly initially and they fixed it for very little money. If they do an inspection it takes under 30 minutes.

Great service. Full analysis and trouble shooting. Tested the system extensively to ensure that it was operating as intended. DT Air Conditioning is the best in the industry.

Very well. Zee analyzed the problem, identified the issue and resolved it quickly. He was courteous, attentive and professional. DT Air Conditioning always provides high quality and reasonably priced service. They are the best.

They are okay. My experience with them was fine.

Quite possibly the best service experience I've ever had. After I had already agreed to a higher priced solution we thought was necessary, Dana was still considering other options and, prior to installing a new computer board, he correctly identified the problem as one not needing any parts at all. Heater works great again. Dana's knowledge and integrity guarantee that DT will be the only heating/AC service company I ever call again.

I got quotes from several companies for a new AC/heating system and overall DT offered the best price for the identical systems quoted by the others. Dana (the owner) was always quick to respond and patiently answered all my questions. Installed new system quickly and efficiently; the workers were courteous and professional. Dana provided instructions for obtaining rebates, which he passed on to me in full. I was very happy with the overall experience and would definitely use DT again.

We have been using D T Air Conditioning for three years, they have been very good, very honest, and fair prices, we highly recommend D T Air.

Dana, Zee and team responded immediately and delivered excellent work for a fair price. This is our second outstanding job performed by DT Air. They are our air conditioning company as long as we live in this area!

We can't say enough about how happy we are with our new air conditioning systems. From start to finish our purchase and installation went smoothly. To elaborate a bit, selecting DT Air Conditioning and Heating from the other vendor/bids we received was such a great and easy choice for us. When Mr. Tovi (Dana) came to our home for the first time to discuss our needs and to evaluate the job, we immediately felt at ease. He is so easy going and took as much time as we needed to answer any questions we had. We were so impressed with him during this meeting. However, when we received his bid, we became even further impressed. His bids are so thorough and precise. His attention to detail is evident. In comparison to other bids...well there was no comparison. His just stood out in a great way. Dana's bid also addressed other things we needed, such as additional return duct for proper air balance/flow. And, although we were getting so much more from Dana, his price was in line with other bids we received. We were just thrilled and decided to use him. On the day of scheduled installation, the crew of installers showed up on time. They immediately covered all floors and stairways and began their work. I won't go into all details, however, I will say that we could not be more pleased with the work performed by them. Emerson and Richie, along with their crews, went well beyond the call of duty to perform the job. All workers were courteous and focused. Any questions we had, they answered with smiles. We were so impressed and so thrilled to have them. After the work was performed, the crew cleaned up everything and you would never have known they were there had it not been for the wonderful, cool fresh air our new systems were providing. Dana made sure things flowed smoothly and as they should. When the install was over, Dana educated us on the wi-fi thermostat and again made himself available to answer any questions we had. Overall, DT Air Conditioning did a superior job and we would be thrilled to refer them to anyone that needs new air conditioning systems.

Dana and his team are always prompt, courteous and efficient. The work is of the highest quality and he makes sure the job is done right the first time.

We would highly recommend DT Air Conditioning & Heating for anyone looking to work with a company who is professional, knowledgeable, honest, reliable, and fair. Zee was able to come out late in the day (which we so appreciated) to inspect our unit. He was so thorough and took the time to rule out all possible reasons as to why we were not getting proper airflow downstairs. We knew that we had to replace our unit sooner than later so we decided to move forward with getting quotes on AC units. Dana was prompt in getting us estimates and took the time to make recommendations based on our needs and budget. His quotes were competitive and we felt like we got a great deal on the unit we purchased. (We also got quotes from another company to compare.) He and his crew were great to work with and we are so happy with our new system. Thanks again to Dana, Zee, and the crew members at DT Air Conditioning & Heating.

Unit was quoted and installed within 36 hours of our call. The work was excellent quality, punctual and better priced than a competitive bid offered through our warranty company suggested vendor. Dana Tovi was also very helpful in obtaining best manufacture and ONCOR discounts applied to our purchase. This is the 3rd time and 2nd home where we have used DT and will use them again for our 2nd unit when necessary.

Very professional, prompt and has wonderful customer service. The owner was a joy to work with. I had some trouble with the touchpad on the wall with the air conditioning unit and the owner stopped by to recalibrate my system and showed me how to do it.

They came out far cheaper than any other competitor, and offered an even better place to get the entire system replaced including the furnace. Service as done in one day and was satisfactory, we would use them again.

The job was done very well, technicians are very polite. Dana (owner) is very knowledgable, professional, and very responsive to my questions.

Can't say enough good things about this company. Gave the best quote by far. They are professional and do quality work. You are in good hands with Dana and crew.

After our downstairs AC died on a Sunday morning in July (forecast for the day = 105), DT AC and Heat responded to our repair call right away and came to our house 45 minutes after we called. They had the AC up and running again within the hour. We were so impressed with their work and responsiveness we asked for a quote to replace the 25-year old AC and furnace. They provided quotes for several different efficiency levels for AC/furnace. We also got quotes from 3 other companies to compare. After evaluating overall costs after Oncor rebates, customer service, and Angies List and Nextdoor reviews, we choose to go with DT AC and Heating. Mr. Tovi from DT AC and Heat was very up front with us about the efficiency options available and let us make our own decision regarding what model/SEER rating to go with (we were looking at Tranes). The other AC providers we quoted with were steering us towards models that we discovered through research were being phased out (clearing their inventory), as well as not explaining the Oncor rebates clearly. Once we made the decision to go with DT AC and Heat, Mr. Tovi and his team came out 4 business days later and replaced our downstairs AC/furnace system and got it up and running in one day. Mr Tovi followed up with us after the install to see how things were going, answered our follow up questions, we received our Oncor rebate quickly, and we love our new AC. DT Heating and Air was very professional, responsive, prompt, and up front with us, as well as a very good value. Very kind people, too. We will use them again.

Excellent. Dana was very knowledgeable, honest and helpful. I plan to use them for all my A/C needs in the future!