JOB 2 ($45): A/C WAS BLOWING HOT AIR ONLY. PROBLEM WAS A FAILED CAPACITOR, AND THE PROBLEM WAS DETERMINED AND FIXED WITHIN 20 OR SO MINUTES. FAST AND EFFICIENT! THE ORIGINAL SERVICE WINDOW WAS BETWEEN 2 PM AND 5 PM, BUT THEY DIDN'T GET TO US UNTIL 8 PM, DUE TO PREVIOUS JOBS BEING MORE INVOLVED THAN EXPECTED. THEY DID TAKE CARE OF ALL CUSTOMERS THEY COMMITTED TO THAT DAY (THANKFULLY). IT WOULD HAVE BEEN HELPFUL IF WE COULD HAVE BEEN NOTIFIED, ONCE THEY KNEW HOW FAR BEHIND SCHEDULE THEY WERE RUNNING. THEY DID CALL US ONCE THEY WERE ON THE WAY TO OUR SERVICE CALL, THOUGH. THE A/C UNIT IS COVERED UNDER A HOME WARRANTY POLICY, THUS THE MINIMAL SERVICE CALL CHARGE TO US. WE SPECIFY USING THIS COMPANY FOR A/C OR HEAT-RELATED CALLS, BECAUSE THEY ARE COMPETENT, RELIABLE AND CUSTOMER-FOCUSED.
Description of Work: JOB 1: AC TUNE UP FOR SYSTEM (DONE ONCE YEARLY). FILTER REPLACED, CONDENSER FUNCTIONALITY/OUTPUT CHECKED; COIL CLEANED/CHECKED; WIRING CHECKED; COIL CHECKED. IT IS A PREPAID CONTRACTED SERVICE. THEY WERE ON TIME, VERY EFFICIENT. CONDENSER COIL WAS VERY DIRTY, CLOGGED WITH GRASS, IT WAS HYDRO WASHED. I HAVE USED THEM IN THE PAST. THE A/C UNIT, COIL AND DUCTWORK HAS BEEN REPLACED BY THEM. WE'VE BEEN VERY SATISFIED WITH ALL THE WORK THEY'VE DONE. IT IS WHY WE KEEP A MAINTENANCE CONTRACT WITH THEM. THE HOME APPLIANCE COVERAGE WE HAVE WILL ONLY SEND THEM IF WE'RE CONTRACTED TO THEM (IT GOES BY ZIP CODE OTHERWISE). WE'VE HAD OTHERS DO SERVICE THAT WAS DONE SLOPPILY. THESE FOLKS DON'T OPERATE THAT WAY. I HIGHLY RECOMMEND THEM!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
LADA A.
06/2005
1.0
heating & air conditioning/hvac
+ -1 more
WHEN REVIEWING MR. BURR'S ESTIMATE FOR REPAIRS, WE FOUND THAT THE SEPARATE ESTIMATES FOR CLEANING ONE COIL WAS $145 AND THE OTHER WAS $235. ON OUR CALCULATOR THESE ADD UP TO $380 AND NOT THE $480 MR. BURR PRESENTED US WITH.
Description of Work: THE COMPANY WAS CALLED BY AMERICAN HOME SHIELD TO SERVICE AN AIR CONDITIONER THAT WAS NOT COOLING PROPERLY. MR. BURR PROCEEDED TO DISMANTLE ONE OF OUR A/C UNITS WITHOUT FIRST CHECKING THE REFRIGERANT LEVELS (PRESSURES). HE THEN CLAIMED THAT THE UNIT WAS DIRTY AND MUST BE CLEANED TO THE TUNE OF $480.00 BEFORE ANY OTHER WORK COULD BE DONE. WHEN MY HUSBAND, WHO IS A CERTIFIED IRC MECHANICAL INSPECTOR, QUESTIONED THE MAN ON THE PHONE ABOUT HIS METHODS, MR. BURR BECAME SURLY AND RUDE. HE THEN PROCLAIMED THAT HE WAS "DONE HERE." LATER THAT DAY MY HUSBAND LOOKED AT THE UNIT MR. BURR HAD SERVICED AND FOUND THAT IT HAD BEEN LEFT UNSEALED AND BLOWING COLD AIR INTO THE ATTIC.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$45
TERRY E.
08/2004
5.0
heating & air conditioning/hvac
+ -1 more
VERY RESPONSIVE, KNOWLEDGEABLE AND PERSONABLE. OFFERED A WELL PRICED SERVICE PLAN FOR SEASONAL MAINTENANCE.
Description of Work: SERVICED MY AIR CONDITIONER AND ADDED FREON.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$87
05/2004
5.0
heating & air conditioning/hvac
+ -1 more
THE SERVICE GUY WAS GREAT. HE WAS FRIENDLY, KEPT ME AWARE OF EACH REPAIR HE WAS MAKING, ETC. THE PRICE WAS REASONABLE.
Description of Work: MAINTENANCE OF A/C SYSTEM AND WORK DONE ON THE UNIT.
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Service Categories
Heating and Air Conditioning
FAQ
DELTA AIR CONDITIONING/BURR AIR CONDITIONING & H is currently rated 4 overall out of 5.
No, DELTA AIR CONDITIONING/BURR AIR CONDITIONING & H does not offer free project estimates.
No, DELTA AIR CONDITIONING/BURR AIR CONDITIONING & H does not offer eco-friendly accreditations.
No, DELTA AIR CONDITIONING/BURR AIR CONDITIONING & H does not offer a senior discount.
No, DELTA AIR CONDITIONING/BURR AIR CONDITIONING & H does not offer emergency services.
No, DELTA AIR CONDITIONING/BURR AIR CONDITIONING & H does not offer warranties.