I was pleased with the service and would us Mr. Masters again. He was knowledgeable and professional.
Description of Work: I had two showers that had no hot water. Mr. Masters told me that I needed to order a part from the manufacturer and that it should be under warranty and would not cost for the part. I called the manufacturer and ordered that part, which was free. I then called Mr. Masters back and he came out as promised on Saturday. It turned out that they sent the wrong part, but he was able to fix the problem without the part. He showed me what the problem was and told me that I could prevent this from happening if I would just turn the faucet on and off once a week. I have not had a problem since he left. His service call fee was quite reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Jean S.
07/2008
5.0
drain cleaning
 + -1 more
Pretty much covered it in services performed. We've had many plumbers in years past (lived here 23 years). None of them have performed like Masters did.
Description of Work: Removed mineral deposits from water inlet of commode which had built up after 23 years, causing toilet not to flush on first flush. Took him 15 seconds to diagnose and about 1 minute to correct. Fabulous, as other plumbers we had used never diagnosed the problem. Masters also cleaned the plumbing lines under the house which had a blockage where three lines come together. Took a little longer, but he got it done. Again others did not do the job right. We are very happy. In addition, he did not submit a bill per se, but asked us to pay him what we thought the job was worth. We will call him again and again for plumbing needs, so long as he doesn't retire. Glad we used Angie's list for this one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
TED G.
07/2008
5.0
drain cleaning
 + -1 more
I strongly recommend him. He is very trust worthy.
Description of Work: They snaked out a drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jessica P.
04/2008
5.0
plumbing
 + -1 more
Mr. Masters listened to my problem over the phone, said he could fix it, gave a quote, and came the same day when he said he would. He looked over the toilet with me, and told me he would use grout to level the uneven flooring beneath the toilet to prevent it from rocking, and put on a new wax seal to prevent further leaking. He took about a half an hour. I paid him what he had quoted. He also looked over the home inspection report I had done prior to moving into my home four months ago, and gave his opinion on other potential problems, and gave me a rough quote for a new hot water heater. He was polite and professional. The toilet later developed a leak at the supply line, and he came out promptly the next day, after I called him, and resolved that problem.
Description of Work: Mr. Masters leveled a leaking toilet by applying grout to my tile floor under the toilet and adding a new, thicker wax seal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Becky V.
04/2008
5.0
plumbing
 + -1 more
Amazing! It was around 6:30 p.m. when my husband tried to fix the outside water faucet that had a slow leak. I found Mr. Masters number on Angie's List and called and was amazed that he answered the phone! And then that he actually said he was out and about and would come by to take a look (we were without water and were wondering how we would take our showers, wash our hands, use the restroom, fix dinner, without water). He was here around 7 or 7:30 p.m. and stayed until the job was finished, around 10 p.m. He had to go to Home Depot to pick up a part also, but he got it done. Mr. Masters did not tell us how much to pay, he let us decide how much to pay. We will definitely use his services again.
Description of Work: Mr. Masters replaced/fixed an outside water faucet that my husband accidentally broke when attempting to fix a leak. Mr. Masters had to break through the inside bedroom wall to get to the pipe in order to fix it. This required sawing through the plaster and reassembling a 2 x4 and making a trip to Home Depot for the right part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
GREG F.
03/2008
5.0
plumbing
 + -1 more
He was prompt, courteous and friendly. He was also knowledgeable and completed the job right the first time.
Description of Work: Changing out fixtures in garden tub and shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Brad A.
02/2008
5.0
drain cleaning
 + -1 more
Great experience from start to finish. Called Curtis around 10:30 AM and he was able to arrive at 1 PM. He was friendly and explained what he was doing. Curtis was able to finish all the work in about an hour and everything worked great when he was done.
Description of Work: Curtis was able to stop by the same day I called and arrived on time. Curtis was able to fix two non-flushing toilets, two slow draining bathtubs, two slow/no draining sinks, and one disconnected sink stopper. He completed all of this work in about an hour. Curtis is personable and friendly and it was a pleasure doing business with him. Curtis subscribes to Christian thinking and is flexible on pricing. I highly recommend his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
THOMAS M.
01/2008
5.0
plumbing
 + -1 more
Curtis scheduled an appointment immediately on the day after I called. He arrived on time, was warm, knowledgeable and professional, completed the work in little more than an hour, and charged a good price. We had a minor leak from an overlooked detail on one of the toilets later in the day, but discovered it and shut off the valve. We called Curtis and he was back the next day and completed the repair with no further charge. And this was two days before Christmas and Christmas Eve! We're happy to recommend Curtis' work.
Description of Work: Curtis repaired two toilets, replacing the wax ring and reseating one, and replacing the ballcock and float on another, and did a general checkup of all our plumbing fixtures, providing expert advice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jenifer C.
12/2007
5.0
plumbing
 + -1 more
He did a great job! We found him from Angie's List. His fix for the toilet problem was much better than the ideas that other plumbers were suggesting. He has you pay what you think the service is worth.
Description of Work: He did an outdoor faucet replacement and a toilet fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike T.
12/2007
5.0
drain cleaning
 + -1 more
Curtis showed up, ask what the problem was, and went about fixing it. He also explained what caused the problem and how to fix it in the future if I wanted to try. He was a really nice guy. His pricing plan is very flexible and has a very Christian approach.
Description of Work: Curtis came in and fixed several small plumbing problems we had. He did this extremely quickly and was very neat with his work. I am very satisfied with his work and will definitely call him in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
TAMARA G.
12/2007
5.0
plumbing
 + -1 more
He was efficient and found easy fixes based on his lengthy experience. He worked straight through the list without hesitating, and his attitude was cheerful. He is a Christian; he delivers service beyond expectations. Highly recommend--I have found my plumber for life!
Description of Work: Mr. Masters completed a list of jobs for us: stopped a leak at the washer hookup; found and stopped leak at stool handle; hooked up a new bath vanity faucet and drain; unclogged a bath sink drain; installed a pop-up in bath sink; and stopped leak in shower faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
MAX K.
12/2007
5.0
plumbing, drain cleaning
 + 0 more
Cleaned it out in a couple of minutes. Charged me around $80, which I thought was reasonable.
Description of Work: Sink was clogged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
CHARLES W.
12/2007
5.0
plumbing
 + -1 more
Very polite and he's a really nice person. Professional and quick. He was in and out in 20 min.
Description of Work: Unclogging a garbage disposal and replacing an outside faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
MELANIE K.
11/2007
5.0
plumbing
 + -1 more
Curtis was extremely professional and took his time to properly diagnose and fix the problem. He arrived on time, with the proper tools, and even though he had a flange that would have allowed him to complete the repair faster, he left and purchased a *better* flange anyway that would not rust. Curtis did not charge me $300--it is what I chose to pay him for his services. The previous plumber charged me less, but took half the time, allowed his apprentice to do 90% of the work, and completely botched the job.
Description of Work: Curtis, the THIRD plumber I hired, came to repair a rocking toilet that seemed impossible to fix, as it rocked because of an uneven tile floor, an incorrect design (the plumbing was installed after the tile floor was laid when the house was originally built), causing the flange/collar to sit too high underneath the toilet, further exacerbating the rocking problem. Curtis took his time to install a low-profile flange/collar, which was only after he corrected the initial design flaw by hand-chipping away the tile from underneath and directly around the flange/collar. Once my toilet was finally and properly seated, he grouted around the toilet to make sure it wouldn't rock again. And it doesn't rock anymore!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Eleanore K.
11/2007
5.0
plumbing
 + -1 more
Was extremely pleased with the service. From on-time arrival to quality of work. Will definitely use Curtis again for repairs.
Description of Work: Curtis replaced several parts inside the toilet to keep it from continually running and spraying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Deidra K.
10/2007
5.0
plumbing
 + -1 more
Mr. Masters is punctual, polite, and thorough. Have used him on numerous occasions.
Description of Work: Repaired sink leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
DAN C.
10/2007
5.0
plumbing
 + -1 more
Curtis is truly an amazing man. He arrived on time. I initially thought the leak was from the bathtub or shower. Curtis determined that it was neither of those but that it was the toilet that was leaking. He had all the parts with him and was finished within 45 minutes of arriving. I will definitely use Curtis again.
Description of Work: Replaced flange and wax seal on toilet and flush mechanism.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kathy S.
10/2007
5.0
plumbing, drain cleaning
 + 0 more
Curtis arrived on time and I was greeted by his wonderful smile. Took him 10 minutes to determine all my problems which he immediately tackled. I was very impressed that before he began to replace parts he checked to be certain that the problem couldn't be fixed by a simple remedy. He was in and out in little more than an hour. His kindness and professionalism was incredible. Long ago I had totally lost faith in these kind of businesses, having been ripped off too many times. Curtis is one of a kind, for sure. I will continue to use him from now on.
Description of Work: Installed new garbage disposal, new thermostat on hot water heater, and unclogged toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
KATHY E.
10/2007
5.0
plumbing
 + -1 more
Called to have the stems and handles in my tub/shower replaced along with the handle on the toilet. Curtis had to go out and buy the stems and handles and showed up right on time. He checked the stems, said they did not need replacing, and just loosened the nut to make them easier to turn. He then replaced the handle on the toilet, noticed that the flapper also needed to be replaced and did that. It still was not flushing properly so he replaced the float as well. I was extremely pleased that he did not do work that wasn't needed, and fixed things that I wasn't aware were not working properly (although I did know the toilet didn't flush well).
Description of Work: Replace stems & handles on tub/shower & handle on toilet (requested) Replace handles on tub/shower, handle, flapper & float on toilet (actual).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Doug E.
08/2007
5.0
drain cleaning
 + -1 more
After signing on to Angie's List, this morning, my search found Curtis Masters with an excellent record. I called him and arranged for him to come over the same day. He arrived promptly at the agreed time. He was very professional and answered all of my questions. It was evident that he knew what was needed and didn't waste time doing the job. It is interesting to note that Curtis will let you price the job. He does a lot of pro bono work and helps those on fixed incomes. I told him that I was willing to pay a professional wage. He named a very reasonable fee for which I promptly paid. I will not hesitate to call Curtis Masters, in the future, for any of my plumbing work.
Description of Work: Curtis determined the extent of the clogged drain by checking the adjoining drains. Immediately went for the motorized auger and started feeding it through the drain clean-out. The auger was not initially getting to the clog, because it was going up the vent. I had this same problem which is why I decided to call a professional. He changed the head on the auger and proceeded to clear the clog. Curtis sealed up all of the drain lines and made sure there were not any leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
SHARON D.
08/2007
5.0
plumbing
 + -1 more
I had called another company on Angie's list that didn't call me back. Mr. Masters answered the phone himself and made a appointment for the next day. He arrived within the times he stated and started to work immediately. He thought at first it might be a couple things, but narrowed it down. Found the problem quickly. He had the new parts on his truck except for one part he had to go to the store for. Very nice man. Knows his business. His prices are extremely reasonable. Will definitely call him again.
Description of Work: Replaced tub drain. Drain had separated. It was brass and the house had shifted and drain could not be moved back into place. The water was draining inside the house instead of down the drain. He removed the old drain and replaced with a new pvc drain. He even had to leave and go to store for a part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
VICKIE F.
08/2007
5.0
plumbing
 + -1 more
Appt. scheduled between 10am-Noon. Arrived at 10:10am and promptly went to work. He is very professional and goes above and beyond. If he sees something that might cause you a problem in the future, he fixes it on the spot. This is the 2nd time I have used him. I highly recommend him and he will be the first person I contact if and when I need any plumbing done again.
Description of Work: He removed an old garbage disposal and installed a new one. I didn't realize the new unit didn't have a cord/plug. Mr. Masters took the power cord off the old unit and told me the cords were good for about 50 yrs. and there was no need for me to buy a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
JULIA W.
06/2007
5.0
plumbing
 + -1 more
This man is an amazing person. His card reads he works for God and knows some people can't afford to have plumbing work done, to just pay what you can afford. I had a friend with this same build up problem and the plumber charged her a fortune for a whole new unit. Mr. Masters simply cleaned up the filter and the hot water was fine again. I highly recommend this wonderful kind gentleman.
Description of Work: He repaired two showers that would not get hot water by removing calcium deposits on the filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Shawna M.
06/2007
5.0
plumbing
 + -1 more
Curtis was helpful and wonderful to work with. When I called to find out an estimate he asked knowledgeable questions about the problem and explained what would be required to fix it. Curtis immediately knew this would most likely not be required, but said he patch it up if needed. He arrived on time and fixed the problem as expected in less than 20 minutes saving us around $200 from the other company's estimate.
Description of Work: Replaced leaking hose bib on outside wall with new freeze-proof hose bib.
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Service Categories
Plumbing,
Drain Cleaning,
Appliance Repair - Small
FAQ
CURTIS MASTERS is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
CURTIS MASTERS accepts the following forms of payment: Check