Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 3101-3125 of 3156 reviews

03/2012
5.0
plumbing, water heater repair
  + 0 more
See above.
Description of Work: We woke the morning of March 8 to find that our old water heater was flooding garage. Called Ben Franklin that morning. They came out that afternoon and assessed the problem. Replaced old water heater that day, late afternoon/evening. They also replaced the line to icemaker from garage to kitchen refrigerator which appeared to be blocked. Plumber worked until job was finished, gave me the credit for the service call, and cleaned up the garage. We were thoroughly pleased with the service and workmanship. We now have wonderfully HOT water and the icemaker is working again to capacity. Overall, very pleased. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

03/2012
5.0
plumbing, water heater repair
  + 0 more
See above.
Description of Work: We woke the morning of March 8 to find that our old water heater was flooding garage. Called Ben Franklin that morning. They came out that afternoon and assessed the problem. Replaced old water heater that day, late afternoon/evening. They also replaced the line to icemaker from garage to kitchen refrigerator which appeared to be blocked. Plumber worked until job was finished, gave me the credit for the service call, and cleaned up the garage. We were thoroughly pleased with the service and workmanship. We now have wonderfully HOT water and the icemaker is working again to capacity. Overall, very pleased. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Benjamin Franklin Plumbing
Thank you Member! We appreciate your compliments!

03/2012
5.0
plumbing, water heater repair
  + 0 more
See above.
Description of Work: We woke the morning of March 8 to find that our old water heater was flooding garage. Called Ben Franklin that morning. They came out that afternoon and assessed the problem. Replaced old water heater that day, late afternoon/evening. They also replaced the line to icemaker from garage to kitchen refrigerator which appeared to be blocked. Plumber worked until job was finished, gave me the credit for the service call, and cleaned up the garage. We were thoroughly pleased with the service and workmanship. We now have wonderfully HOT water and the icemaker is working again to capacity. Overall, very pleased. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

03/2012
5.0
plumbing, water heater repair
  + 0 more
See above.
Description of Work: We woke the morning of March 8 to find that our old water heater was flooding garage. Called Ben Franklin that morning. They came out that afternoon and assessed the problem. Replaced old water heater that day, late afternoon/evening. They also replaced the line to icemaker from garage to kitchen refrigerator which appeared to be blocked. Plumber worked until job was finished, gave me the credit for the service call, and cleaned up the garage. We were thoroughly pleased with the service and workmanship. We now have wonderfully HOT water and the icemaker is working again to capacity. Overall, very pleased. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

02/2012
5.0
plumbing, drain cleaning
  + 0 more
Excellent.
Description of Work: New cammode was installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

02/2012
5.0
plumbing, drain cleaning
  + 0 more
Excellent.
Description of Work: New cammode was installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

02/2012
5.0
plumbing, drain cleaning
  + 0 more
Excellent.
Description of Work: New cammode was installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Benjamin Franklin Plumbing
Thank you, we're happy to serve you!

02/2012
5.0
plumbing, drain cleaning
  + 0 more
Excellent.
Description of Work: New cammode was installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

06/2011
2.0
plumbing
  + -1 more
Overall the plumber was on time.
Description of Work: I am not pleased with the work. The plumber installed the faucet handles backwards. This is a major flaw with the installation and a competent plumber would have noted the handles were backward.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$578

06/2011
2.0
plumbing
  + -1 more
Overall the plumber was on time.
Description of Work: I am not pleased with the work. The plumber installed the faucet handles backwards. This is a major flaw with the installation and a competent plumber would have noted the handles were backward.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$578

06/2011
2.0
plumbing
  + -1 more
Overall the plumber was on time.
Description of Work: I am not pleased with the work. The plumber installed the faucet handles backwards. This is a major flaw with the installation and a competent plumber would have noted the handles were backward.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$578

Response from Benjamin Franklin Plumbing
Member, thank you so much for your honest assessment of the work performed at your home. We do offer 100% customer satisfaction. If you would like to pursue your concerns further please contact our office at 972-562-1776. Thank you for choosing The Punctual Plumbers!

06/2011
2.0
plumbing
  + -1 more
Overall the plumber was on time.
Description of Work: I am not pleased with the work. The plumber installed the faucet handles backwards. This is a major flaw with the installation and a competent plumber would have noted the handles were backward.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$578

12/2010
5.0
plumbing
  + -1 more
We have always been very pleased.
Description of Work: They had to fix an outdoor pipe. It had rusted and roots had gotten in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2010
5.0
plumbing
  + -1 more
We have always been very pleased.
Description of Work: They had to fix an outdoor pipe. It had rusted and roots had gotten in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2010
5.0
plumbing
  + -1 more
We have always been very pleased.
Description of Work: They had to fix an outdoor pipe. It had rusted and roots had gotten in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2010
5.0
plumbing
  + -1 more
We have always been very pleased.
Description of Work: They had to fix an outdoor pipe. It had rusted and roots had gotten in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

01/2009
5.0
plumbing, drain cleaning
  + 0 more
Job completed successfully.
Description of Work: Cleaned kitchen sink drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Benjamin Franklin Plumbing
Thank you so much for your honest assessment of the work performed at your home. Rest assured that the price you paid was by the job as we do not charge by the hour. We will of course stand behind our warranty and we offer 100% customer satisfaction. Please feel free to call our office with any concerns. Thank you for choosing The Punctual Plumbers!

01/2009
5.0
plumbing, drain cleaning
  + 0 more
Job completed successfully.
Description of Work: Cleaned kitchen sink drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

01/2009
5.0
plumbing, drain cleaning
  + 0 more
Job completed successfully.
Description of Work: Cleaned kitchen sink drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

01/2009
5.0
plumbing, drain cleaning
  + 0 more
Job completed successfully.
Description of Work: Cleaned kitchen sink drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

10/2008
5.0
plumbing
  + -1 more
Great.
Description of Work: Fixed two drain lines for my A/C units that were installed in the wrong place by my builder.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

10/2008
5.0
plumbing
  + -1 more
Great.
Description of Work: Fixed two drain lines for my A/C units that were installed in the wrong place by my builder.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Response from Benjamin Franklin Plumbing
Thanks so much! We're happy to serve you!

10/2008
5.0
plumbing
  + -1 more
Great.
Description of Work: Fixed two drain lines for my A/C units that were installed in the wrong place by my builder.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

10/2008
5.0
plumbing
  + -1 more
Great.
Description of Work: Fixed two drain lines for my A/C units that were installed in the wrong place by my builder.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

07/2008
5.0
plumbing
  + -1 more
Everything went perfectly.
Description of Work: Replaced inside of handles on almost 50 year old shower to stop leak. What was surprising was that the parts were on his truck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$322

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day