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Benjamin Franklin Plumbing

4.5(
3,156
)

Plumbing, Drain Cleaning, Water Heaters,

... +5 more

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%
Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 3076-3100 of 3156 reviews
RANDY M.
03/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: I hired them to replace an outdoor faucet. They did a fine job. I thought they were pricy, but they were efficient.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Benjamin Franklin Plumbing
Thank you!
Jim F.
02/2013
2.0
drain cleaning, plumbing
  + 0 more
A
Description of Work: Have had pipes rotoed usually about once a year. This one young man said we may have bad news and he might have to go pipe from room and to do that he has to have second person. Well I saw that one coming. A half hour later he says he has to go in from room and was that okay. Then two hours later when he is finished he says that this is probably not gonna fix it and will have to dig up pipes and it would be really costly. Yes here we go. Two months later and my drains are running slow. I just pulled my receipt yesterday so I could call to complain. No one has ever given this evaluation. I think I got the business.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$425
Response from Benjamin Franklin Plumbing
We appreciate your candid review of our services. We have a 100% satisfaction guaranteed. Please remember that we respond to any problem no matter what time 24 hours a day 7 days a week. We strive to offer quality, punctual service to you and your family. If you would like to pursue your concerns further please contact our office at 972-562-1776. Thank you for choosing The Punctual Plumbers!
Angela D.
01/2013
4.0
plumbing
  + -1 more
It was a good experience.
Description of Work: They replaced a knob to turn the water on and off so the toilet would flush properly.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Benjamin Franklin Plumbing
Thank you, we're happy to serve you!
Gail S.
11/2012
5.0
plumbing
  + -1 more
Overall, the experience went well.
Description of Work: They provided an estimate for pipe replacement under the house; it was a pretty big job.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Benjamin Franklin Plumbing
Thank you! Don't forget! We are always available 24/7 for any emergency needs you may have. And weekend appointments are at no extra charge!
Morris O.
11/2012
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They provided an estimate and no work was performed. They have a great warranty program. We would consider hiring them for work in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Benjamin Franklin Plumbing
Thank you! Don't forget! We are always available 24/7 for any emergency needs you may have. And weekend appointments are at no extra charge!
07/2012
2.0
plumbing
  + -1 more
unknown
Description of Work: I called this company because they were highly recommended. The plumber that visited told me First that I needed my flushing kit replaced. Then when I said it wasn't water volume that was effecting the flushing and proved it, he told me I had a sewer backup. I said I had no problem in the other toilet and I didn't think that was the problem. He then suggested another problem, but by this time I was fairly convinced he was just pulling problems out of his a** and I can't afford to pay for problems that don't exist.
Rating CategoryRating out of 5
Yes, I recommend this pro
07/2012
2.0
plumbing
  + -1 more
unknown
Description of Work: I called this company because they were highly recommended. The plumber that visited told me First that I needed my flushing kit replaced. Then when I said it wasn't water volume that was effecting the flushing and proved it, he told me I had a sewer backup. I said I had no problem in the other toilet and I didn't think that was the problem. He then suggested another problem, but by this time I was fairly convinced he was just pulling problems out of his a** and I can't afford to pay for problems that don't exist.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Benjamin Franklin Plumbing
Thank you for your honest feedback regarding your experience with our company. We would love to be of service to you in the future and regret that we were not permitted to solve your plumbing problem.
07/2012
2.0
plumbing
  + -1 more
unknown
Description of Work: I called this company because they were highly recommended. The plumber that visited told me First that I needed my flushing kit replaced. Then when I said it wasn't water volume that was effecting the flushing and proved it, he told me I had a sewer backup. I said I had no problem in the other toilet and I didn't think that was the problem. He then suggested another problem, but by this time I was fairly convinced he was just pulling problems out of his a** and I can't afford to pay for problems that don't exist.
Rating CategoryRating out of 5
Yes, I recommend this pro
07/2012
2.0
plumbing
  + -1 more
unknown
Description of Work: I called this company because they were highly recommended. The plumber that visited told me First that I needed my flushing kit replaced. Then when I said it wasn't water volume that was effecting the flushing and proved it, he told me I had a sewer backup. I said I had no problem in the other toilet and I didn't think that was the problem. He then suggested another problem, but by this time I was fairly convinced he was just pulling problems out of his a** and I can't afford to pay for problems that don't exist.
Rating CategoryRating out of 5
Yes, I recommend this pro
07/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed a new shower head, new faucets, and a new tub spout that had been installed improperly by another company. They did a wonderful job. The master plumber that Benjamin Franklin send did an excellent installation.
Rating CategoryRating out of 5
Yes, I recommend this pro
07/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed a new shower head, new faucets, and a new tub spout that had been installed improperly by another company. They did a wonderful job. The master plumber that Benjamin Franklin send did an excellent installation.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Benjamin Franklin Plumbing
Thank you Member! Don't forget! We are always available 24/7 for any emergency needs you may have. And weekend appointments are at no extra charge!
07/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed a new shower head, new faucets, and a new tub spout that had been installed improperly by another company. They did a wonderful job. The master plumber that Benjamin Franklin send did an excellent installation.
Rating CategoryRating out of 5
Yes, I recommend this pro
07/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed a new shower head, new faucets, and a new tub spout that had been installed improperly by another company. They did a wonderful job. The master plumber that Benjamin Franklin send did an excellent installation.
Rating CategoryRating out of 5
Yes, I recommend this pro
06/2012
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They did a good job.
Description of Work: Benjamin Franklin Plumbing installed a hot water heater for us.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
06/2012
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They did a good job.
Description of Work: Benjamin Franklin Plumbing installed a hot water heater for us.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
06/2012
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They did a good job.
Description of Work: Benjamin Franklin Plumbing installed a hot water heater for us.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
06/2012
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They did a good job.
Description of Work: Benjamin Franklin Plumbing installed a hot water heater for us.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Benjamin Franklin Plumbing
Thank you Member, we are happy to serve you!
05/2012
5.0
plumbing
  + -1 more
Quick easy and thorough.
Description of Work: Wonderful attention to detail and very knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
05/2012
5.0
plumbing
  + -1 more
Quick easy and thorough.
Description of Work: Wonderful attention to detail and very knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
05/2012
5.0
plumbing
  + -1 more
Quick easy and thorough.
Description of Work: Wonderful attention to detail and very knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
05/2012
5.0
plumbing
  + -1 more
Quick easy and thorough.
Description of Work: Wonderful attention to detail and very knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Benjamin Franklin Plumbing
Thank you Member, we are happy to serve you!
04/2012
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
04/2012
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Benjamin Franklin Plumbing
Thanks so much Member! Don't forget! We are always available 24/7 for any emergency needs you may have. And weekend appointments are at no extra charge!
04/2012
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
04/2012
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day