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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2876-2900 of 3156 reviews

Jan N.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tim W.
05/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Drained the water heater. Did a good job. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Johnny A.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I don't really remember when this work was done, but it was in 2013. |I had a leak in my water delivery line behind the city meter. They had to dig up the yard & replace about 3 feet of water pipe. They did the job quickly, but brought in 2 more workers which pumped up the cost. I think they are generally higher than anyone else, and get around the "we're on time or it's you we pay" ad campaign by calling in advance to say they would be later than the original appointment. They did good work though.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Susan M.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace garbage disposal and refinished plumbing under kitchen sink. I was done fairly quickly and without much disruption to my schedule. The cost was shocking - even with the deal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$400

Richard D.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Complete change out of toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Paul M.
05/2014
5.0
plumbing
  + -1 more
-
Description of Work: -
Rating CategoryRating out of 5

Kenna D.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Two toilet tune-ups - they work fantastic now!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Carole C.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Checked toilet shutoff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Calvin L.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed several leaking faucets inside and outside, did a great job!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Weston M.
05/2014
4.0
plumbing
  + -1 more
It turned out fine.
Description of Work: $89 for $200 of Professional Plumbing Services

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Medardo M.
05/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: This was a Big Deal for $79.00 for an outdoor hose faucet replacement and water heater/complete home plumbing inspection. The service was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lawrence E. F.
05/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: No problem with the person performing the services. I was not happy with the company policy for pre-determined pricing for typical issues. I felt that I way overpaid for the actual services rendered.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$1,000

Donna F.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Cleaned out a stopped up drain. I was a little disappointed by the serviceman. Before he did any work, he wanted to see the coupon I had purchased. I felt that once he saw the amount, he then told me what the cost of the service was...which was more than the coupon amount of course. I have used other plumbers to unstop drains at lesser cost but because I purchased the coupon, I wanted to give them a chance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$220

Norma M.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed my bathroom vanity sink that has not drained properly for the last 10 years. I have had several plumbers out to fix the problem and they could never fix it. Benjamin Plumbing came out, assessed the problem and fixed it. It drains properly now, Thank you Benjamin Plumbing.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

SHARLENE S.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: The technician installed two sinks and two faucets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$539

denise W.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced 3 old faucets with new ones, replaced an old sink with a new one and took out faucets and a sink in a bathroom that we are remodeling and will be putting in a granite countertop. Did a great job. Very clean. Very professional. Answered questions and provided care information. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Randy A.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced two bathroom faucets. Went well, just felt price was a little high. I would normally do these things myself but because of issues with connections, could not manage.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$562

Lisa P.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: my mother in law was "hearing water running" in her bathroom, but could not identify the source. The provider showed up right on time for the appointment, identified the problem as a "running" toilet, changed out some parts and VOILA! NO MORE NOISE and one happy Mother In Law! All at no more cost that the Deal!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Shanon S.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced a number of sprinkler heads and reset my system to turn on at the right times for Dallas watering. Thank Jered for me. He was great! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Thalia H.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jason W.
04/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: I had bought 2 toilet tune ups and felt like it was a bit of a bait and switch. |After showing up he told me what I needed and then showed me, what I considered, high prices to actually repair (not tune-up) the toilets. |Then I had to ask him to do the tune-up job that I paid him for in the first place. |

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Raja J.
04/2014
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Betty F.
04/2014
5.0
plumbing
  + -1 more
It was wonderful.
Description of Work: I used the Big Deal and plumbing service of Benjamin Franklin Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Benjamin Franklin Plumbing
Thank you! We're happy to serve you!

Allan S.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Benjamin Franklin Plumbing
Thank you!

Gail S.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced fill valve and flapper ring. Still doesn't fill up all the way.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$198

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day