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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2826-2850 of 3156 reviews

Pratibha V.
06/2014
3.0
plumbing
  + -1 more
he was ok,
Description of Work: Fixed some fiuacets, leaking outdoor tap

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$75

Gayle Y.
06/2014
5.0
plumbing, drain cleaning
  + 0 more
(see above)
Description of Work: John had to snake a toilet. Found a problem with anot6he toilet and sink that have been acting up for a while. The handyman has done work on these and has quoted us 50.00 to fix the toilet but what John told us , that job would cost over 6000 to fix it right. We trust John he has done work for us before and never done us wrong. We requested John this tis and are glad we did. At least our hall toilet is working now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Christel B.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: They called to schedule the appt. after I purchased a 5 point toilet tune up on Angie's List. The worker arrived on time and completed the work and took all old parts with him. No mess left behind. Very nice. No additional cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

leroy W.
06/2014
5.0
plumbing
  + -1 more
Work went as planned..
Description of Work: Replaced internal toilet mechanism and stopper.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Sarah R.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: First leak prevention did not work, but they worked hard to rectify the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sergio T.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a laundry room faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

angela M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Clean out.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$225

Randy R.
06/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: Evaluated toilet in master bathroom & installed a new float; evaluated plumbing in house. Seemed more interested in trying to sell me services...

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Joan N.
06/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: I have 3 toilets. Charge for 1 toilet adjustment was $29.00. The other 2 then would have cost $109.00 a piece. Way overpriced for a simple job. This company charges by each separate job and not by the hr. A 2 hr. job would have cost close to $1,000.00. |Man did a full inspection accurately. I will find another co. that charges by the hour, or a handyman for the rest of the work.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$29

Mitra R.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Maynard S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced outside water faucet. Did an excellent quality job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Diane E.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Diagnosed the problem and have me options. Very courteous. The cost was more than I anticipated but all in all I believe it was fair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Robert H.
06/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: They had to come out three times before the problem was fixed.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$29

Frank C.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vasanthi K.
06/2014
3.0
plumbing
  + -1 more
See above note.
Description of Work: I called and asked for a quote for a leak - which turned out to be a slab leak. The price was at least 1.5 to 2 times anybody else's price. No wonder they offer $50 if they are late. It was just ridiculously high priced, I just did not even want to continue the discussion. Any way, the gentleman was reasonable and he indirectly inspired me to do simple waterline replace in the toilet cistern by myself (his quote $170/-, other folks $80, my effort 30 minutes + 1 spanner from Lowe's $8) which would have taken him about 5-10 minutes. Regarding the slab leak - I went with Baker brothers. Much better service- quote in line with everybody else's - a little bit more testosterone than I am used to but good folks overall.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Bobbie C.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a big deal for $29 for Five-Point Toilet Tune-Up. They came on time & were professional & replaced some parts in a very old toilet that I have.
Rating CategoryRating out of 5
Yes, I recommend this pro

helen Y.
06/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$29

kevin Y.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced broken outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Swati S.
06/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Sandy C.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: He performed the cleaning service and suggested some ways to correct our ill-seated cammode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kathy P.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: We had a pipe burst in our laundry room after we moved out of the house. They came quickly and repaired the damage quickly. Very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LINDA Z.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They came and did a maintenance checkup on my toilet, plus the handle had been getting stuck and water running. He replaced the handle and the toilet has been working fine since he did the tuneup. He did want to do much more work on the toilet which was going to run me about $200, but I declined and the toilet has been working just fine for several months now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Tom S.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Arrived on time, did an excellent job. Price seemed a bit high, but quality was very good. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$427

JOSEPH P.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: service advertised (unclog /clean shower drain for $79.00) could not be performed. I was not charged for this advertised service. |had to remove shower drain & install new. cost quickly escalated

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Obie I.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: He fix my toilet water problem and inspected all my toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day