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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2776-2800 of 3156 reviews

Trevor O.
08/2014
5.0
drain cleaning
  + -1 more
unknown
Description of Work: I purchased the big deal for $79 for Sewer or Interior Drain Cleaning with Camera Inspection. They were fine!
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa B.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They cleaned the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

William M.
07/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


MICHAEL S.
07/2014
5.0
drain cleaning, plumbing
  + 0 more
..
Description of Work: They root rooted the drain outside coming out of my kitchen sink. They were prompt and did a good job I will call them again if I need help. This is twice now I have used them and would recommend them if you need plumbing done. Good Job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

J M.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Clean drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Walter R.
07/2014
1.0
plumbing
  + -1 more
Do not use.
Description of Work: I just needed a price on a leakage test and they refuse to give me a price. They only give price after they come out and look at the problem and then give a quote. Well, there is no problem I just need a leakage test done! They know how much that is. It is a standard test that every other plummer will give you price for because it is a test not a fix job. Ugh... very annoying, be wary of companies that will not give you a price on a standard leakage test. That means they are just going to over charge.

Rating CategoryRating out of 5
value
1.0


Claude R.
07/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: I paid for a toilet service from Angie's list for this provider. Ben Franklin Plumbing never called me to set up an appointment, despite me sending multiple emails to them. I have finally given up and figured my money is gone. I will never use offers from Angie's List again nor will I ever use Ben Franklin Plumbing. What a scam!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30

Eloisa C.
07/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: AWFUL WORK! DID NOT FIX MY WATER FAUCET LEAK! THE WORST COMPANY EVER! PLEASE DO NOT INCLUDE THIS COMPANY ON YOUR PLUMBER'S REFERRAL LIST! YOU ARE LOSING CREDIBILITY, AND FRANKLY, I AM CONSIDERING CANCELLATION OF MY MEMBERSHIP WITH ANGIE'S LIST. THE TWO COMPANIES I HAVE USED THROUGH YOU HAVE BEEN SUBSTANDARD. SO DISAPPOINTED WITH YOUR REFERRALS! |ELOISA L. COY

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$112

Sandy M.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Lengthened bathtub copper pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Curtis M.
07/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: They did a leak test for ~$500. |They replaced two shutoff valves for the incoming line for $1200. |They dug under the house to find the leak but never found it because I think it was from the front shutoff valves. |They did not charge us for the digging since there was not a leak there. |The entire process took several weeks due to various things like weather.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Linda B.
07/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: They could not repair or replace one of our faucets and the overall charge for their service was high. We have used them before and also found their prices to be high.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

Richard S.
07/2014
5.0
plumbing
  + -1 more
It went Great.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

MARY R.
07/2014
5.0
plumbing
  + -1 more
Very satisfied
Description of Work: Diagnosed and fixed leak . when leak started again he came back and re fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Benjamin Franklin Plumbing
Thank you!

Byron G.
07/2014
5.0
plumbing, gas leak repair
  + 0 more
unknown
Description of Work: They fixed a leak in my master bathroom shower and also cleaned out my showerhead in the Guest bathroom that had little water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Benjamin Franklin Plumbing
Thank you! We're happy to be of service!

Blake J.
07/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Benjamin Franklin Plumbing
Thanks so much!

Kathy G.
07/2014
3.0
plumbing
  + -1 more
.
Description of Work: We were told it would be cheaper to buy a new toilet. We got a different plumber he replace the seal for $ 10 plus his time.

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
3.0
punctuality
3.0


Response from Benjamin Franklin Plumbing
Thank you for your feedback regarding your experience with our company. We would love to be of service to you in the future and regret that we were not permitted to solve your plumbing problem.

Jack C.
07/2014
3.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: we did not use benj frank plumb in plano, tx, The one in Houston tx did a fine job of cleaning our drain
Rating CategoryRating out of 5

Response from Benjamin Franklin Plumbing
Thank you for your feedback. We would love to be of service to you in the future and regret that we were not permitted to solve your plumbing problem. We hope you will consider our company in the future.

Susan G.
07/2014
4.0
plumbing
  + -1 more
They were fine.
Description of Work: I bought a Big Deal from them for $200 worth of plumbing services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from Benjamin Franklin Plumbing
Thank you, we're happy to be of service!

Tim F.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
Very good job.
Description of Work: unclogged toilet. Did it quickly and was very polite. Wore covers on shoes. Overall good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Benjamin Franklin Plumbing
Thank you, our goal is to be as thorough as possible on all repairs. We appreciate your kind words and look forward to being your punctual plumbers for life!

Lauren M.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Benjamin Franklin Plumbing
Thank you!

John M.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Changed a water valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Benjamin Franklin Plumbing
Thank you! We're happy to serve you!

Richard R.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$650

Response from Benjamin Franklin Plumbing
Thank you!

Alexander M.
07/2014
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Benjamin Franklin Plumbing
Thank you for your feedback. We strive to offer quality, punctual service to you and your family. Please feel free to call our office with any concerns. We look forward to hearing from you!

Susan B.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Benjamin Franklin Plumbing
Thank you!

Devon B.
07/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Too expensive. After they originally quoted $400 to diagnosis my issue it actually was $150 which was great until the quoted me $2500 for the repair! I got a second opinion and got it repaired for almost $800 cheaper!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

Response from Benjamin Franklin Plumbing
Thank you for your feedback regarding your experience with our company. We would love to be of service to you in the future and regret that we were not permitted to solve your plumbing problem. The upfront price you were quoted is based solely on the job. Not by the hour, and does not change should our plumbers run into any complications. And, we also take care of ensuring the repair is on par with any and all unique city codes and requirements. In addition, we have a 100% satisfaction guarantee on all our plumbing repairs/replacements and we hope you will consider our company in the future.

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day