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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2701-2725 of 3156 reviews

Norma S.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired a kitchen sink soap dispenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Celeste F.
10/2014
1.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: dishwasher was not draining properly, told me I needed a new disposal said ok, then they said it was a different type disposal and I needed to go buy a soap dispenser at home depot or buy one from them for 179.00 or they could just put a black cap over it. They kept trying to get me to leave them in my home alone. I don't leave strangers in my home alone. Then they wanted to check my water heaters and said I needed new ones. Said no to that told them I just wanted the black cap instead of the soap dispenser, one guy went to look in the truck for one, didn't have one so he went to home depot (he says) and bought a soap dispenser at no charge. However, it is now broken and they loosened my faucet to where it moves from side to side any time I turn the water on or switch from hot to cold. |My husband want me to have them come out and fix what they broke but he wants to be present.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$649

Robert W.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Removed a broken off shower head extension from inside the wall. Took him 20 minutes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Gwendolyn S.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa M.
10/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced 2, 50 gallon attic hot water heaters, the job went well, began and ended on time and there were no surprises

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

William K.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleaned out a drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Brenda M.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: I purchased the coupon from Angie List. The representative contacted me in a timely manner. The serviceman was very helpful and professional. I was extremely pleased with the service. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Debra D.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Snaked out clog in kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ernie D.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced shower faucet

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$225

Kay A.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: We've used them several times. One time they didn't even charge us. Very professional, prompt and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elaine W.
10/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Repaired toilet, replaced kitchen faucet, replaced bathroom faucet, performed annual service on tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Steve D.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

leroy W.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new toilet and repaired running toilet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William L.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I called out Ben Franklin to repair a cracked drain line. After having numerous plumbers out to snake my drain each time it clogged (because that's all the service warrantee company would cover) I realized that the only way to resolve the issue was to pay for repair myself (despite the claim that they will fix a broken pipe in their contract). Ben Franklin was professional and very quick, we were repaired and inspected within 2 days! Amazing considering the crack was 8' down almost at the street connection.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Renate H.
10/2014
4.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: The plumber installed our new Kube water filter. He told me it would be the same charge as for installing a faucet, and he did give me the price before doing the job. I used the Angie's list coupon which saved me about $60 on the trip cost. However, the charge of $350 for an hour's worth of work was quite steep.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$350

John & Nora B.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: We purchased a deal of $200 of services for $89. I was contacted same day to schedule service, and was given an appointment for the date and time period requested. They called on date and asked if they could come a little earlier, which was great. The plumber replaced the piping under the kitchen sink and replaced pop up rod in bath sink. He had all needed materials on his truck. The kitchen pipe repair has a 2 yr warranty. The bathroom sink pop up has a 30 day warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Terry S.
10/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: estimate

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$70

Diane H.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed two faucets. They did an outstanding job. They fixed what two other plumbing companies said could not be fixed, and would have to be replaced. The replace quote was from several hundred dollars to a thousand dollars!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

CHARLES L.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They went out of their way to help us with an unusual leak in one of our bathroom sinks. They installed a special tail pipe that solved our problem. Thanks to their service manager, Alex, and to their technician, Eddie, for their efforts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sherri B.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They came to check on garbage disposal. I was having problems with it. It needed to be replaced and they knew that they had replaced it new before and it was still in warranty and replaced. Have used them for many other plumbing issues and have always been pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kyosoon L.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary V.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replace kitchen faucet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ernie D.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced shower faucet. Went well expensive

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$189

Mari L.
10/2014
4.0
plumbing
  + -1 more
They're fine.
Description of Work: I purchased a big deal for Benjamin Franklin Plumbing. They rutted out the drain outside.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$79

Trevor L.
10/2014
3.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Replaced kitchen sink facet, installed water filter, repaired bath facet

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$750

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day