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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2676-2700 of 3156 reviews

Cynthia D.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: The office staff was very courteous & professional. The plumber accurately diagnosed my problem before he even looked at it. He didn't just snake it out one way, he took the time to snake it both ways, making sure that there was nothing left clogging my pipes (7 rags as it turns out from the renovations done before purchasing the house). |Everyone at Ben Franklin Plumbing treats their customers with respect, kindness and appreciation!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Kevin G.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
Very well
Description of Work: Cleared bathroom drain

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$250

Deborah L.
10/2014
5.0
gas leak repair, plumbing
  + 0 more
unknown
Description of Work: Last summer (2014) they had to come "clear the stack" because of an obstruction in the pipes. Prior to that, they have fixed plumbing in the toilets and tubs. They are always professional and come right away if possible. I definitely would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

drew S.
10/2014
5.0
gas leak repair, plumbing
  + 0 more
unknown
Description of Work: Added a new frost free outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Darlene C.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a $29 toilet tune up. My toilet was leaking. My toilet expertise consists of replacing the flapper, which was not the problem. It only took the service rep a short time to identify the problem and make the adjustment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Rohit H.
10/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chad G.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


shannon T.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

nina L.
10/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: Thought i was going to have a camera inspection of one plumbing/drain line and a cleaning, figuring this would give me the health of some of my plumbing, not that there was some big problem but more as a preventative. Told him i was hoping it could be the front bathroom and he stated it didn't have accessible clean out but my kitchen did. HE DID NOTHING! Told me how Angies made money on these deals and for companies it was a form of getting new customers. I asked him if he was going to do something and he stated if i wanted the actual line cleaned it would cost more money. Did give me some estimate of work to change out some old faucets. I was very upset and will never do this again. He was polite and answered some questions but didn't do what was promised in the deal. Felt VERY taken advantage of. Don't recall the actual call date but it was a couple months ago.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$79

kiran L.
10/2014
5.0
plumbing
  + -1 more
Good
Description of Work: Fix random stuff

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Benjamin Franklin Plumbing
Thank you!

Michael T.
10/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: I purchased the Deal for an outdoor faucet replacement and complete home plumbing inspection. While he was on-time, I felt like he didn’t want to do the work. I had the Deal refunded.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Ellen M.
10/2014
5.0
plumbing
  + -1 more
It was great.
Description of Work: They fixed the toilet. It just wasn't flushing properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reginald R.
10/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary M.
10/2014
4.0
plumbing
  + -1 more
It was fine.
Description of Work: We used Benjamin Franklin Plumbing. They located a foundation leak in the toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Adrian W.
10/2014
4.0
plumbing
  + -1 more
Everything went fine.
Description of Work: I used Benjamin Franklin Plumbing. They unclogged the drain for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda B.
10/2014
5.0
plumbing
  + -1 more
It was very good.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Tonya M.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gwendolyn S.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa M.
10/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced 2, 50 gallon attic hot water heaters, the job went well, began and ended on time and there were no surprises

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Robert W.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Removed a broken off shower head extension from inside the wall. Took him 20 minutes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Renee D.
10/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced two toilets, flushed two hot water tanks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sheila D.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclogged a tricky drain to unclog in record time. Fixed a toilet leaking at the base of the tank (replaced part), and the flushing mechanism (replaced). Gave advice on preventing future clogs. Really nice plumber to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$455

Richard R.
10/2014
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
unknown
Description of Work: Three years ago--clean out clogged kitchen sink drain and install new garbage disposer. This year--replace failed hot water heater. I think they are very professionally qualified. Prices may not be the lowest but the quality and longevity of their repairs seem to be above reproach.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Debra D.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Snaked out clog in kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ralph R.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Rebuilt 3 toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day