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Benjamin Franklin Plumbing

4.5(
3,156
)

Plumbing, Drain Cleaning, Water Heaters,

... +5 more

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%
Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 2651-2675 of 3156 reviews
David D.
12/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Elsie C.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They referred me to one of their locations in Arlington / Grand Prairie area. Replaced toilet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tara P.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They were amazing! Thorough and complete... 😀
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$800
Janet R.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Relit the pilot light on water heater.
Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Deepak V.
12/2014
3.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Diane S.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleaned washer drain
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
Louis C.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: The plumber arrived on short notice on a Sunday morning and unclogged the drain pipe. The price was stated up front and did not change.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Maria P.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace outdoor faucet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Beth A.
12/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
su C.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unclogged drain
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
sidney P.
12/2014
1.0
plumbing
  + -1 more
.
Description of Work: |$750 Price outrageous for just two hours of work !! |The $200 Angie promo for $89 looks like a scam to get plumber in the door with very high price services.
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$750
Wade S.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Great company. Best professionals. Am very pleased with the work, the explanation of what was needed and why. The "turn to"company I will continue to turn to for all my plumbing needs.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jeffrey P.
12/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: The tech was very polite, responsive, communicative. I had to bring him back in to correct one thing. He was not able to correct a couple of issues, due to color of parts. BF has a fee scale based on the task -- not the time. The problems were relatively easy to fix, and I was surprised to pay so much for two or three hours of time. I should have hired a lawyer to do it.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$700
ADELA J.
12/2014
4.0
plumbing
  + -1 more
.
Description of Work: Worker was pretty reluctant to do only what we wanted; clearly he wanted to do more and charge us.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Carol and Joe B.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Worked on garbage disposal. So far everything seems fine.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Christopher C.
12/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I had 2 new bathroom faucets & drains installed, the faucets were pre-purchased. I also had the local shut-off valves and hoses replaced for the 2 sinks plus the same for our dishwasher. The plumber was on time, actually early. The quote was prompt and honest. He was able to start the work right away and it took 3-4 hours. The plumber was courteous, professional and straight forward. The company candidly admits they are not the cheapest in town, but they did do a good job and the work is under warranty. I may explore other options the next time I need a plumber because I think the cost was excessive however that is the only complaint I had.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Ronnie G.
12/2014
5.0
plumbing
  + -1 more
flawlessly
Description of Work: changed kitchen facuet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
melaine G.
11/2014
5.0
drain cleaning, plumbing
  + 0 more
Very well
Description of Work: Cleared a drain
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tim L.
11/2014
5.0
drain cleaning, plumbing
  + 0 more
It went fine.
Description of Work: I had them unclog a sink.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Truly H.
11/2014
5.0
drain cleaning, plumbing
  + 0 more
It was fine.
Description of Work: Unclogged a bathroom sink.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelley H.
11/2014
5.0
plumbing, water heater repair
  + 0 more
Timely, professional
Description of Work: Fixed drain in Master Bathroom and drain waterheater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Benjamin Franklin Plumbing
Thanks so much!
Yarcus L.
10/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Installed water pressure reduction valve. Plumber did a great a job.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Linda C.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: Always awesome
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Bobby B.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They helped look at our pipes and saw that the leak was caused by the pipes not being tightened. Greg was able to identify and correct right a way.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CYNTHIA W.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: The plumber immediately guessed correctly as to the problem when shown the 2 problem areas. He got to work clearing the clogged pipes using a snake. The problem was cleared in a satisfactory manner and time frame. Unfortunately, within 2 days, I found out that all homes on my side of the street were also backed up and the city of Flower Mound had ditch witch correct the problem at no expense to the homeowners.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day