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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2626-2650 of 3156 reviews

Mary T.
01/2015
4.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: snake toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Dan G.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Pipe leak behind wall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Kathy B.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric C.
01/2015
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Barb H.
01/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They replaced a hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Thomas M.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim T.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Variety of pumbing jobs, completed correctly. |Price is high but jobs done on time and good quality

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeffrey R.
01/2015
5.0
plumbing
  + -1 more
.
Description of Work: Repared bathroom faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Bridget H.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Fixed a stopped up toilet and leaky sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary F.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They fixed a leak in one of the restroom and unstopped the drain in the shower. They also checked for a leak in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Myla J.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: i have used them on several occasions, large and small jobs. I would not call any one else! more than one year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: We had a clogged kitchen sink drain. With no "clean out" for that end of the house the options were snaking from the roof or from under the sink. Based on how quickly water backed up our plumber Chuck felt the blockage was close and getting to it from under the sink was best. His work was quick and clean and he tested it long enough that we were both confident the problem was solved. They took our Angie's List coupon and that made the price great too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Larry B.
01/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replace outside faucet. Installed water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rohini S.
01/2015
1.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Benjamin sent a tech who was rude and starts with a rate card (No Hello or Hi). He had to cut a pipe to clean the drain. He did clean up the mess but when I asked him to wait for few mins while I look for the right screw for the disposal, he got mad at me and started running his script of how much would it cost to the company. I suggest stay away from them unless real after hours emergency. The services are super expensive and the coupon is NOT flexible at all. They have bunch of gotchas. The coupon works on "accessible" areas and the kitchen sink is not accessible area per their terms and conditions.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$675

Renee T.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: $200 worth of plumbing doesn't go very far with these guys. Plumber said he wasn't charging me for faucet install. Didn't say he had botched it! Did good job replacing toilet flange bolts though.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Greg T.
12/2014
5.0
plumbing
  + -1 more
Excellent quality work
Description of Work: Reseat a toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Fred N.
12/2014
5.0
plumbing
  + -1 more
did all I needed
Description of Work: fixed 2 outside faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sadrudin P.
12/2014
5.0
plumbing
  + -1 more
IT WENT VERY WELL THANK YOU.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$25

Wendy S.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe M.
12/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: good work. price was absolutely rediculous and their $89 deal through you was a scam. they charged $325 to do about 15 minutes of work with minimal material cost. they shortened a pvc drain pip by about 8" and install a new one.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$225

Jerry L.
12/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: The price seamed very high

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$175

Ariana C.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: fine

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Cheryl N.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleaned a bathroom drain. Took about 15 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Paula R.
12/2014
4.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

Trina W.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I wrote my review immediately after the work was completed on 10/29/14. I just confirmed it is there online. I continue to receive emails asking me to write my review. : (

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day