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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2551-2575 of 3156 reviews

Joy B.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed an 'elderly' shower faucet. Most wanted to rip the wall out and replace everything. However, this plumber knew what the brand was and where to get a replacement. Did not have to remove a single tile, and fixed the drip quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cindy B.
04/2015
5.0
plumbing
  + -1 more
see prvious box
Description of Work: fixed leaky tub faucet. changed it out. quickly and efficiently. unfortunately I had a different plumber try to fix it first-took him all day and left me with the leak. should have tried angies list first!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Cheryl C.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Greg E.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced 2 valves on washer service and hooked up washer/ dryer. Plumber arrived on time and performed the work very professionally and efficiently. Service was Grade 'A' but the charges were for a fixed price; if this were done on an hourly basis, the charge would have been at least 50% less. I asked for prices on two services I'd had done before, and the quote was 30% - 50% higher than the actual charge from another plumber. |You pay for premium service.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Tana F.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleaned out blocked pipe went well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$99

David W.
04/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: The service was fine for what they did; however, the tech's advice on what I need to moving forward was insane. The primary purpose of the call was for him to find out why/repair my toilet that was rocking. He found the floor ring was rusted out and would need to be jack hammered out and that the drain was recessed and it would need to be repaired. Once that was done, I'd need a tile person to repair the tile that was impacted by the work. Grand total was approximately $4K to perform. Well I called my home warranty company and requested a service call. A tech came out and installed a metal ring over the rust out ring....problem solved...all for $75. I feel Benjamin tried to gig me. I'd never recommend their services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


kris K.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I was surprised that the cost was 120.00 above my Great Deal price.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Gayle Y.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: had to dig out pipe and replace |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Darlene B.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Went well and services were performed

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

June T.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tony A.
03/2015
2.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Rick C.
03/2015
5.0
plumbing
  + -1 more
Great
Description of Work: We've used them for years. They came to do a yearly inspection of our water heater, that we bought from them. They were on time, professional; and, replaced a safety module that was't working right. No charge, since the thing was under warranty.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

beverly W.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Gay I.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Leveled a toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kari C.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Johanna S.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Jay B.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry H.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teena P.
03/2015
5.0
gas leak repair, plumbing
  + 0 more
unknown
Description of Work: Incredible and I would hire him again. He fixed a leaky sink and it has been perfect!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Sylvia F.
03/2015
1.0
plumbing
  + -1 more
Poorly
Description of Work: Fix toilet which stopped working within the week

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
2.0
punctuality
2.0

$50

Response from Benjamin Franklin Plumbing
We appreciate your candid review of our services. We have a 100% customer satisfaction guarantee. Please remember that we respond to any problem no matter what time 24 hours a day 7 days a week. We strive to offer quality, punctual service to you and your family. If you would like to pursue your concerns further please contact our office at 972-562-1776. Thank you for choosing The Punctual Plumbers!

Joann H.
03/2015
3.0
gas leak repair, plumbing
  + 0 more
unknown
Description of Work: Worked on a leaking kitchen faucet. The tech had to call his office for help. He left my faucet barely turning, but said it would loosen as we used it. He didn't replace the seal that came with the replacement part.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$187

John G.
03/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: cleaned drain line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Benjamin Franklin Plumbing
We're happy to be of service!

Peggy W.
03/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced hot water heater and faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Cindy M.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired a dripping pea trap all repairs were make in short period of time and the plumber was sure to make sure it was no longer leaking. Their office did excellent job of updating through out the day on the status of their technician as he worked through his schedule .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

Fred K.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I already sent in a complete report on them
Rating CategoryRating out of 5

Response from Benjamin Franklin Plumbing
Thank you!

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day