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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2526-2550 of 3156 reviews

Rohit N.
05/2015
4.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

John D.
05/2015
5.0
plumbing
  + -1 more
.
Description of Work: $89 for $200 of Professional Plumbing Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Marsha L.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I was experiencing low water pressure all over the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda S J.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I was pleasantly please...they were out within a few short hours of when I called to schedule the appt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

cyril C.
04/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Installed a circulation pump. It was installed to improve the flow of hot water to areas of the house farthest from the heater. During the installation of shower accessories by another vendor, we asked the provider to explain why lukewarm water would constantly flow through the cold water faucet in a bathroom. The vendor reviewed the installation of the pump and discovered it had been done incorrectly. He also discover a problem with the flow of water into/out of the tank. It took the provider approximately 40 minutes to correct the faulty installation and tank flow issue. The circulation pump now works as designed. Extremely disappointed to discover this problem. We had used Ben Franklin on several earlier repairs.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
punctuality
5.0

$600

Laura G.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced an outside water faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$350

Hank S.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Water from the master bathroom on the second floor was leaking down into the kitchen on the first floor. They quickly found a cracked pipe in the wall and replaced it. Very nice work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lorin P.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: He came out to find a leak but it turned out to be a very minor thing and the 89.00 coupon i paid for on Angie's list covered it all. He was very professional, explained everything as he worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Dennis F.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$200

terry H.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
Very well
Description of Work: Snake the drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Hayden H.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tamala T.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
Very professional and fair price
Description of Work: Unstop my toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
04/2015
2.0
plumbing
  + -1 more
Cancelled
Description of Work: Nothing. They were running ahead of schedule and tried to contact me so they could start earlier. They do not use caller id so I did not pickup while driving. They did not leave a message so I had no clue who called. They then went on the next job as I waited. I called them because their scheduled time was long past. I was in addition told we both apparently had miscommunication. They may have done excellent work but I won't know because I cancelled the job and chose another plumber.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

Deborah S.
04/2015
3.0
plumbing
  + -1 more
They were expensive.
Description of Work: They checked the drain floor.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$400

Gwendolyn S.
04/2015
5.0
plumbing
  + -1 more
OK. Very well.
Description of Work: My husband filled it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rushik S.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They did a great Job
Rating CategoryRating out of 5
Yes, I recommend this pro

Shu Pon H.
04/2015
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Installed a new kitchen faucet. The connections were very time consuming and the repairman was excellent. Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald B.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Janet Z.
04/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Contractors dug a 70 foot tunnel under my house so Plumber could replace broken cast iron plumbing sewer line. Contractor broke water line under the house and contractors told me they fixed the water line. I told Plumber about this and plumber inspected the water line and he made a permanent repair of water line.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$46,000

Tim O.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Punctual, professional and polite. Has most tools and parts needed for common fixes but not prepared for problems with fixtures over 25 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAKESHIA E.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I had a coupon an I feel the coupon was a bait and switch. Try we're professional however. They charged much more than expected. I had to call them back because the part broke. I would use them ur not as a first choice.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

David H.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: Removed clog from house to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

david L.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Received email to establish service date Submitted dates of 6th and 7th of April Never received any response from the plumbing company.
Rating CategoryRating out of 5
Yes, I recommend this pro

ESTELLA R.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$78

Donna H.
04/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: That's not a misprint! What started out as a simple stopped up sink, turned into a complete under-house job. 80-90% of our sewer pipes were crumbling and/or lying on the ground. Homeowners covered all but $17,000. The crew from BF were our new best friends and family. I requested we work with the same crew for the entire month it took to complete and they obliged us. Our insurance adjuster even said they were the best company he has worked with - and BF said the same thing about our insurance adjuster. I couldn't say enough good things about them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89,000

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day