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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2451-2475 of 3156 reviews

Patricia M.
07/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: Other plumbers have been able to put plumber's grade "draino" down the pipes to clear the toilet for $100. Benjamin Franklin said they don't offer that service and I should replace the (3) toilets at $750 each. The lowest price option they gave me was replacing a toilet for $320 each, IF I provided the toilet.
Rating CategoryRating out of 5

AMEET P.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$29

Ninan A.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They were very prompt with responding to them not being able to do services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary G.
07/2015
2.0
plumbing
  + -1 more
Fine
Description of Work: Fixed

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$49

David K.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Plumber unclogged sewer line. I used one of their specials. Same day service. Good company. Good people. If they are late, they start paying you. | |David B. Kemp |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gayle Y.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced a toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanette Y.
07/2015
5.0
water softeners, plumbing
  + 0 more
unknown
Description of Work: Called for repair of water softner. Needed new motor and chose not to repair. The serviceman was very professional and took time to contact dealer for information and disconnected from water supply. Also I belong to their maintenance club due to previous contacts with this company have been very favorable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Barbara F.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kyle W.
07/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Repaired leak under sink, Didn't connect dishwasher.Said they had to replace all plumbing in the entire area, even though it was all brand new. Just too much $$ for a half hour of work. Their pre-determined prices are excessive and should be explained in advance. Wanted over $400 additional to connect dishwasher (I already had the parts). It took another plumber less than 6 minutes to connect for a price of $85, which was the price to come out. He didn't charge me to make the connection because it was so quick. Ben Franklin's work was great, it's their prices that made it so I wouldn't recommend them!

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$320

steven S.
07/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Change out water heater.....went well. Also sold us a Maintenance Program that we didnt use.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,100

John W.
07/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura J.
07/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced garbage disposal that was leaking. Punctual, courteous. There was more piping that needed to be replaced but could not afford to spend over $500.00 today after $200.00 discount.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$242

Janet T.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired pipes under kitchen sink. Adjusted flush mechanism on bathroom toilets. It went great. The plumber knew exactly what to do and did it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHNS J.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom S.
07/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: I purchased an Angies List offer for 89.00 that was worth 200.00 for plumbing services. For a total of 250.00 all I got was an estimate of what needed to be done. And then the price was way out of line and I ended up calling someone else. I feel that this offer was a ripoff and misrepresented by Benjamin Franklin Plumbing. Would not use them again.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$250

ronald S.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: fixed 2 toilet shut off valves..too expensive, prob wont use again in the future

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Adrianne C.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed and internal leak in our toilet tank. Fixed a leak in our bathroom sink. We had a coupon which brought it down to $89.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrea K.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They explained the home owner and the City responsibility for waste meter leaks. He did some simple testing and stated the leak was on the City did and did not charge a fee.. Very polite and clean uniform.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mariana G.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They unclogged my toilet as needed, provided advice, and cost less than the $300 per hour the last plumber I used charged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jonathan S.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I recently bought a townhouse with a really gross toilet. Don't know why it was so gross, but nothing could get rid of the smell, and the underside of the toilet seat would stain from whatever was wafting up from the pipes below. I get queasy thinking about it. | |So I bought a deal for a new toilet. They bring the toilet, install it, take away the old one. | |Now, no more gross toilet. A painless process. Recommended.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Clovis M.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired leaking hose in bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joy F.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They had to unstop my line because it was backing up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane L.
07/2015
5.0
drain pipe, plumbing
  + 0 more
unknown
Description of Work: replaced hose spigot and drain at front and back of house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Diana C.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gilda W.
07/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Check my air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day