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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2251-2275 of 3156 reviews

Jason P.
03/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They made the house call and tried to remove blockage (plastic easter egg) from toilet. It wasn't removable. He tried for over an hour to get it out. He suggested replacing toilet to get it out (explained cost effectiveness vs super old toilet with cracks and lots of rust). When it was removed it was easy to see why it couldn't come out. They tried for way more than $25 worth to remove the blockage and only charged $25. And they suggested multiple options to get the toilet working for way cheaper means.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Michelle D.
03/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: The service tech was excellent and tried hard to fix the issue but was unable to because we needed a broken pipe fixed and the cost to do so was way more than we could afford.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim T.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace sink disposal

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Allan & Donna D.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Beatriz M.
03/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 2 more
It went very well
Description of Work: Fixed a water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

parise A.
03/2016
5.0
plumbing, drain cleaning
  + 0 more
Geeat
Description of Work: Snake line and used camera

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Pete M.
03/2016
5.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen W.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tom F.
03/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced toilet flush valve

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Holly Y.
03/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: They installed 2 shower heads. They pointed one of them to spray outside of the shower so in turning it on I got soaked. They also sent 2 people to do the job so I assumed they could get something so simple right.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Larry H.
03/2016
4.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Replaced toilet and water shutoff valve for toilet. They did an excellent job and were punctual. I thought they were a bit over priced since they charged me over $400 just to replace the toilet and I had already furnished the new toilet. They took less than an hour to complete the whole project. Maybe I am out of touch with what plumbing repairs cost now days, but their rates for this service are already set. If you let them furnish the toilet, the job would cost you over $1000!

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Lynda P.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Checked and fixed some plumbing issues I had. |Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kathy B.
03/2016
5.0
drain cleaning, plumbing, septic tank, sewer cleaning, water heater repair, water softeners
  + 4 more
unknown
Description of Work: Cleaned out bathtub drain that was totally stopped up & did annual maintenance on tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elliott B B.
03/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: They had to come back twice to make it right.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sylvester W.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I don't really understand your second question. Were services performed? YES. Was money paid to the service provider? I gave a check (made out to the company) to the person that performed the service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gail B.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob R.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed 4 faucets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ERIC A.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SANDIP S.
02/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: There was a gas connection outside. I just needed a professional plumber to connect my natural gas grill as per the instruction. It was a 5 minute job and should not be more than $100 with the materials. After that I called professional plumbers and they told me it will cost me $130 with the trip charge. With Benjamin I paid $223 and the trip charge which I bough through Angies list. I don't plan to use them in future and I don't recommend them.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$223

Kristi R.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: replace sink pipe fixture

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

kishleen S.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Linda P.
02/2016
2.0
plumbing
  + -1 more
unknown
Description of Work: They came to house, their rates were very high for what I wanted done. I did not have them do the work so I wasted $89.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


John M.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James H.
02/2016
3.0
plumbing
  + -1 more
See above.
Description of Work: He came early and I wasn't home. So, he talked with my wife and left.
Rating CategoryRating out of 5
Yes, I recommend this pro

Debbie N.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: He got 3 toilets flushing effectively.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day