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Benjamin Franklin Plumbing

4.5(
3,156
)

Plumbing, Drain Cleaning, Water Heaters,

... +5 more

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%
Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 2126-2150 of 3156 reviews
Louis S.
05/2020
5.0
small appliance repair
  + -1 more
AWESOME job and fast
Description of Work: Toilet was broken
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rafi R.
05/2018
5.0
plumbing
  + -1 more
Excellent service performed
Description of Work: Toilet flush replace
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James C.
11/2017
5.0
plumbing
  + -1 more
Good, got it fixed
Description of Work: Replace cutoff valves at sink
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Response from Benjamin Franklin Plumbing
We consider it a privilege to work in your home. Thank you for allowing us to be of service!
Paola L.
10/2017
2.0
water heater repair
  + -1 more
Price was way to high
Description of Work: Had them come out replace pipe cost me 350.oo in July then yesterday replaced another pipe 2feet away from other pipe cost me 274.00 Then quoted over 3,000.00 for water heater placement. Way overpriced after I called 3 places for replacement. Not recommended for price is way over.
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$274
Response from Benjamin Franklin Plumbing
Thank you for your feedback. Our straightforward pricing means we give you the price up front before any work is done rather than charging for time and material. We are not the highest priced plumbers in the metroplex nor are we the lowest. We believe our customers would prefer to know the price rather than watching the clock and wondering if the plumber is working slower just to add hours to the job and charge them more. Remember all our work is guaranteed parts and labor. Call us if you have any further concerns.
11/2004
4.0
plumbing
  + -1 more
OVERALL, THE PLUMBER WAS ON-TIME AND VERY COURTEOUS BUT THE SERVICE WAS OVERPRICED. I WAS CHARGED $400 FOR APPROXIMATELY ONE HOUR OF HIS TIME TO PLUG IN A DISHWASHER. HE DID NOT EVEN TAKE AWAY THE OLD DISHWASHER! I BELIEVE I COULD GET THE SAME LEVEL OF SERVICE BUT AT HALF THE PRICE FROM MANY OTHER COMPANIES ON ANGIE'S LIST.
Description of Work: BEN FRANKLIN PLUMBING WAS HIRED TO PUT IN A NEW DISHWASHER AT MY RENTAL HOUSE.
Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
10/2004
5.0
plumbing
  + -1 more
SERVICE REPS AND TELEPHONE SCHEDULERS ARE VERY PROFESSIONAL AND PROMPT AND RESPONSIVE. HOWEVER, I'M FINDING THE NEED TO CALL THEM OUT AGAIN BECAUSE THE PARTS INSTALLED HAVE FAILED (TOILET'S RUNNING CONSTANTLY, NOT FLUSHING WELL). I WILL STAY WITH THIS COMPANY, HOWEVER, AND WOULD RECOMMEND THEM TO OTHERS.
Description of Work: PULLED AND RESET TOILET IN HALL BAT; REPLACED VALVE & SUPPLY LINE.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
10/2004
5.0
plumbing
  + -1 more
SERVICE REPS AND TELEPHONE SCHEDULERS ARE VERY PROFESSIONAL AND PROMPT AND RESPONSIVE. HOWEVER, I'M FINDING THE NEED TO CALL THEM OUT AGAIN BECAUSE THE PARTS INSTALLED HAVE FAILED (TOILET'S RUNNING CONSTANTLY, NOT FLUSHING WELL). I WILL STAY WITH THIS COMPANY, HOWEVER, AND WOULD RECOMMEND THEM TO OTHERS.
Description of Work: PULLED AND RESET TOILET IN HALL BAT; REPLACED VALVE & SUPPLY LINE.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
10/2004
5.0
plumbing
  + -1 more
SERVICE REPS AND TELEPHONE SCHEDULERS ARE VERY PROFESSIONAL AND PROMPT AND RESPONSIVE. HOWEVER, I'M FINDING THE NEED TO CALL THEM OUT AGAIN BECAUSE THE PARTS INSTALLED HAVE FAILED (TOILET'S RUNNING CONSTANTLY, NOT FLUSHING WELL). I WILL STAY WITH THIS COMPANY, HOWEVER, AND WOULD RECOMMEND THEM TO OTHERS.
Description of Work: PULLED AND RESET TOILET IN HALL BAT; REPLACED VALVE & SUPPLY LINE.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
Response from Benjamin Franklin Plumbing
Thank you for your kind words, and for your referral! We appreciate your customer loyalty and we're standing by to assist you day or night whenever you may call.
10/2004
5.0
plumbing
  + -1 more
SERVICE REPS AND TELEPHONE SCHEDULERS ARE VERY PROFESSIONAL AND PROMPT AND RESPONSIVE. HOWEVER, I'M FINDING THE NEED TO CALL THEM OUT AGAIN BECAUSE THE PARTS INSTALLED HAVE FAILED (TOILET'S RUNNING CONSTANTLY, NOT FLUSHING WELL). I WILL STAY WITH THIS COMPANY, HOWEVER, AND WOULD RECOMMEND THEM TO OTHERS.
Description of Work: PULLED AND RESET TOILET IN HALL BAT; REPLACED VALVE & SUPPLY LINE.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
07/2004
5.0
plumbing, water heater repair
  + 0 more
RAY WAS ON TIME, VERY PROFESSIONAL, AND OBVIOUSLY KNOWS PLUMBING. HE DIAGNOSED THE PROBLEM IMMEDIATELY AND FIXED IT. THE PRICES SEEM A LITTLE HIGH, ALTHOUGH I DIDN'T GET ANOTHER QUOTE, BUT GIVEN THE FACT THE PROBLEM WAS CORRECTED THE FIRST TIME BY A PROFESSIONAL PLUMBER, I DON'T MIND PAYING A LITTLE MORE.
Description of Work: I HAD THE HOT WATER HEATER REPLACED, DRAIN PAN AND AUTO SHUT OFF VALUE INSTALLED, AND CERTAIN WATER PIPES CLEARED OF DEBRIS.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
07/2004
5.0
plumbing, water heater repair
  + 0 more
RAY WAS ON TIME, VERY PROFESSIONAL, AND OBVIOUSLY KNOWS PLUMBING. HE DIAGNOSED THE PROBLEM IMMEDIATELY AND FIXED IT. THE PRICES SEEM A LITTLE HIGH, ALTHOUGH I DIDN'T GET ANOTHER QUOTE, BUT GIVEN THE FACT THE PROBLEM WAS CORRECTED THE FIRST TIME BY A PROFESSIONAL PLUMBER, I DON'T MIND PAYING A LITTLE MORE.
Description of Work: I HAD THE HOT WATER HEATER REPLACED, DRAIN PAN AND AUTO SHUT OFF VALUE INSTALLED, AND CERTAIN WATER PIPES CLEARED OF DEBRIS.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
07/2004
5.0
plumbing, water heater repair
  + 0 more
RAY WAS ON TIME, VERY PROFESSIONAL, AND OBVIOUSLY KNOWS PLUMBING. HE DIAGNOSED THE PROBLEM IMMEDIATELY AND FIXED IT. THE PRICES SEEM A LITTLE HIGH, ALTHOUGH I DIDN'T GET ANOTHER QUOTE, BUT GIVEN THE FACT THE PROBLEM WAS CORRECTED THE FIRST TIME BY A PROFESSIONAL PLUMBER, I DON'T MIND PAYING A LITTLE MORE.
Description of Work: I HAD THE HOT WATER HEATER REPLACED, DRAIN PAN AND AUTO SHUT OFF VALUE INSTALLED, AND CERTAIN WATER PIPES CLEARED OF DEBRIS.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
07/2004
5.0
plumbing, water heater repair
  + 0 more
RAY WAS ON TIME, VERY PROFESSIONAL, AND OBVIOUSLY KNOWS PLUMBING. HE DIAGNOSED THE PROBLEM IMMEDIATELY AND FIXED IT. THE PRICES SEEM A LITTLE HIGH, ALTHOUGH I DIDN'T GET ANOTHER QUOTE, BUT GIVEN THE FACT THE PROBLEM WAS CORRECTED THE FIRST TIME BY A PROFESSIONAL PLUMBER, I DON'T MIND PAYING A LITTLE MORE.
Description of Work: I HAD THE HOT WATER HEATER REPLACED, DRAIN PAN AND AUTO SHUT OFF VALUE INSTALLED, AND CERTAIN WATER PIPES CLEARED OF DEBRIS.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Benjamin Franklin Plumbing
We're thrilled Ray successfully solved your plumbing problem. Please don't hesitate to call us any time day or night. Have a punctual day!
07/2004
5.0
plumbing
  + -1 more
I CALLED AT 8:30 PM ON A SUNDAY BECAUSE I COULDN'T TURN MY WATER BACK ON. RAY CALLED ME BACK PROMPTLY AND SUGGESTED WE GO TO WORK RIGHT AWAY, BECAUSE IT WAS FORECAST TO RAIN ALL OF THE NEXT WEEK (IT DID); SINCE OUTSIDE COPPER WIELDING WAS REQUIRED, THE WORK COULDN'T BE DONE IN THE RAIN. RAY SHOWED UP WITH A CLEAN UNIFORM ON AND WENT TO WORK. WE FINISHED AT AROUND 1:30 AM AND EVERYTHING WORKED FINE. RAY WAS VERY PROFESSIONAL IN APPEARANCE AND WORKMANSHIP.
Description of Work: WATER LINE TO HOUSE GATE VALVE REPLACED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
07/2004
5.0
plumbing
  + -1 more
I CALLED AT 8:30 PM ON A SUNDAY BECAUSE I COULDN'T TURN MY WATER BACK ON. RAY CALLED ME BACK PROMPTLY AND SUGGESTED WE GO TO WORK RIGHT AWAY, BECAUSE IT WAS FORECAST TO RAIN ALL OF THE NEXT WEEK (IT DID); SINCE OUTSIDE COPPER WIELDING WAS REQUIRED, THE WORK COULDN'T BE DONE IN THE RAIN. RAY SHOWED UP WITH A CLEAN UNIFORM ON AND WENT TO WORK. WE FINISHED AT AROUND 1:30 AM AND EVERYTHING WORKED FINE. RAY WAS VERY PROFESSIONAL IN APPEARANCE AND WORKMANSHIP.
Description of Work: WATER LINE TO HOUSE GATE VALVE REPLACED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
07/2004
5.0
plumbing
  + -1 more
I CALLED AT 8:30 PM ON A SUNDAY BECAUSE I COULDN'T TURN MY WATER BACK ON. RAY CALLED ME BACK PROMPTLY AND SUGGESTED WE GO TO WORK RIGHT AWAY, BECAUSE IT WAS FORECAST TO RAIN ALL OF THE NEXT WEEK (IT DID); SINCE OUTSIDE COPPER WIELDING WAS REQUIRED, THE WORK COULDN'T BE DONE IN THE RAIN. RAY SHOWED UP WITH A CLEAN UNIFORM ON AND WENT TO WORK. WE FINISHED AT AROUND 1:30 AM AND EVERYTHING WORKED FINE. RAY WAS VERY PROFESSIONAL IN APPEARANCE AND WORKMANSHIP.
Description of Work: WATER LINE TO HOUSE GATE VALVE REPLACED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Benjamin Franklin Plumbing
Thank you, our goal is to be as thorough as possible on all repairs. We appreciate your kind words and look forward to being your punctual plumbers for life!
07/2004
5.0
plumbing
  + -1 more
I CALLED AT 8:30 PM ON A SUNDAY BECAUSE I COULDN'T TURN MY WATER BACK ON. RAY CALLED ME BACK PROMPTLY AND SUGGESTED WE GO TO WORK RIGHT AWAY, BECAUSE IT WAS FORECAST TO RAIN ALL OF THE NEXT WEEK (IT DID); SINCE OUTSIDE COPPER WIELDING WAS REQUIRED, THE WORK COULDN'T BE DONE IN THE RAIN. RAY SHOWED UP WITH A CLEAN UNIFORM ON AND WENT TO WORK. WE FINISHED AT AROUND 1:30 AM AND EVERYTHING WORKED FINE. RAY WAS VERY PROFESSIONAL IN APPEARANCE AND WORKMANSHIP.
Description of Work: WATER LINE TO HOUSE GATE VALVE REPLACED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
05/2004
5.0
drain cleaning
  + -1 more
GOOD WORK. WOULD DEFINITELY USE AGAIN. REASONABLE PRICES AND GAVE ESTIMATE PRIOR TO PERFORMING WORK.
Description of Work: CLEAN TOILET LINE, TREE ROOTS IN LINE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$198
05/2004
5.0
drain cleaning
  + -1 more
GOOD WORK. WOULD DEFINITELY USE AGAIN. REASONABLE PRICES AND GAVE ESTIMATE PRIOR TO PERFORMING WORK.
Description of Work: CLEAN TOILET LINE, TREE ROOTS IN LINE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$198
05/2004
5.0
drain cleaning
  + -1 more
GOOD WORK. WOULD DEFINITELY USE AGAIN. REASONABLE PRICES AND GAVE ESTIMATE PRIOR TO PERFORMING WORK.
Description of Work: CLEAN TOILET LINE, TREE ROOTS IN LINE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$198
Response from Benjamin Franklin Plumbing
We are thrilled that your service with our company was satisfactory! A positive review and referral are the highest compliments we can receive from valuable customers like you!
05/2004
5.0
drain cleaning
  + -1 more
GOOD WORK. WOULD DEFINITELY USE AGAIN. REASONABLE PRICES AND GAVE ESTIMATE PRIOR TO PERFORMING WORK.
Description of Work: CLEAN TOILET LINE, TREE ROOTS IN LINE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$198
04/2004
5.0
plumbing
  + -1 more
RAY IS A POLITE SERVICEMAN. HE ARRIVES ON TIME AND VERY GOOD PRICES.
Description of Work: WILLING TO LOCATE THE PART YOU ARE NEEDING. HE DOESN'T STOP UNTIL HE FINDS IT. VERY GOOD WORKMANSHIP.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
04/2004
5.0
plumbing
  + -1 more
RAY IS A POLITE SERVICEMAN. HE ARRIVES ON TIME AND VERY GOOD PRICES.
Description of Work: WILLING TO LOCATE THE PART YOU ARE NEEDING. HE DOESN'T STOP UNTIL HE FINDS IT. VERY GOOD WORKMANSHIP.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
04/2004
5.0
plumbing
  + -1 more
RAY IS A POLITE SERVICEMAN. HE ARRIVES ON TIME AND VERY GOOD PRICES.
Description of Work: WILLING TO LOCATE THE PART YOU ARE NEEDING. HE DOESN'T STOP UNTIL HE FINDS IT. VERY GOOD WORKMANSHIP.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
04/2004
5.0
plumbing
  + -1 more
RAY IS A POLITE SERVICEMAN. HE ARRIVES ON TIME AND VERY GOOD PRICES.
Description of Work: WILLING TO LOCATE THE PART YOU ARE NEEDING. HE DOESN'T STOP UNTIL HE FINDS IT. VERY GOOD WORKMANSHIP.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
Response from Benjamin Franklin Plumbing
Thank you! Your time is very valuable to us, and we look forward to being your "Punctual Plumbers for life!" Don't forget, we operate 24/7 including Holidays and weekends. Sat & Sun appointments are also available at no additional charge. Have a very punctual day!

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day