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Benjamin Franklin Plumbing

4.5(
3,156
)

Plumbing, Drain Cleaning, Water Heaters,

... +5 more

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%
Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 2076-2100 of 3156 reviews
09/2005
5.0
water heater repair
  + -1 more
WOW! WHAT A DIFFERENCE. WE CALLED OUR REGULAR PLUMBER OVER THE HOLIDAY WEEKEND - AND HE REFUSED TO COME. THAT'S WHEN WE JOINED ANGIE'S LIST. OUR NEW PLUMBER FOR LIFE SHOWED UP ALMOST IMMEDIATELY - AND EVEN BETTER - HAD NEW WATER HEATERS DROP SHIPPED IN LESS THAN ONE HOUR. PROFESSIONAL, PROMPT, COURTEOUS, INFORMATIVE - WILL DEFINITELY USE AGAIN AND AGAIN!
Description of Work: REPLACED 2 WATER HEATERS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Benjamin Franklin Plumbing
Thank you, our goal is to be as thorough as possible on all repairs. We appreciate your kind words and look forward to being your punctual plumbers for life!
09/2005
5.0
water heater repair
  + -1 more
WOW! WHAT A DIFFERENCE. WE CALLED OUR REGULAR PLUMBER OVER THE HOLIDAY WEEKEND - AND HE REFUSED TO COME. THAT'S WHEN WE JOINED ANGIE'S LIST. OUR NEW PLUMBER FOR LIFE SHOWED UP ALMOST IMMEDIATELY - AND EVEN BETTER - HAD NEW WATER HEATERS DROP SHIPPED IN LESS THAN ONE HOUR. PROFESSIONAL, PROMPT, COURTEOUS, INFORMATIVE - WILL DEFINITELY USE AGAIN AND AGAIN!
Description of Work: REPLACED 2 WATER HEATERS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
09/2005
5.0
water heater repair
  + -1 more
WOW! WHAT A DIFFERENCE. WE CALLED OUR REGULAR PLUMBER OVER THE HOLIDAY WEEKEND - AND HE REFUSED TO COME. THAT'S WHEN WE JOINED ANGIE'S LIST. OUR NEW PLUMBER FOR LIFE SHOWED UP ALMOST IMMEDIATELY - AND EVEN BETTER - HAD NEW WATER HEATERS DROP SHIPPED IN LESS THAN ONE HOUR. PROFESSIONAL, PROMPT, COURTEOUS, INFORMATIVE - WILL DEFINITELY USE AGAIN AND AGAIN!
Description of Work: REPLACED 2 WATER HEATERS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
09/2005
4.0
plumbing
  + -1 more
PLUMBER SAVED ME COSTS BY TELLING ME HOW TO FIX IT.
Description of Work: THEY FIXED DISPOSAL, REPAIRED A LEAKING TOILET.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Response from Benjamin Franklin Plumbing
Thanks so much! We're happy to serve you!
09/2005
4.0
plumbing
  + -1 more
PLUMBER SAVED ME COSTS BY TELLING ME HOW TO FIX IT.
Description of Work: THEY FIXED DISPOSAL, REPAIRED A LEAKING TOILET.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
09/2005
4.0
plumbing
  + -1 more
PLUMBER SAVED ME COSTS BY TELLING ME HOW TO FIX IT.
Description of Work: THEY FIXED DISPOSAL, REPAIRED A LEAKING TOILET.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
09/2005
4.0
plumbing
  + -1 more
PLUMBER SAVED ME COSTS BY TELLING ME HOW TO FIX IT.
Description of Work: THEY FIXED DISPOSAL, REPAIRED A LEAKING TOILET.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
08/2005
5.0
plumbing
  + -1 more
PLUMBER WAS ON TIME, POLITE, FULL OF GREAT INFO.
Description of Work: WE HAD A BAD SMELL IN THE KITCHEN. THE PLUMBER ADVISED US ABOUT WHAT TO DO ABOUT THAT, AS WELL AS THE BATHROOM FAUCET.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
08/2005
5.0
plumbing
  + -1 more
PLUMBER WAS ON TIME, POLITE, FULL OF GREAT INFO.
Description of Work: WE HAD A BAD SMELL IN THE KITCHEN. THE PLUMBER ADVISED US ABOUT WHAT TO DO ABOUT THAT, AS WELL AS THE BATHROOM FAUCET.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
08/2005
5.0
plumbing
  + -1 more
PLUMBER WAS ON TIME, POLITE, FULL OF GREAT INFO.
Description of Work: WE HAD A BAD SMELL IN THE KITCHEN. THE PLUMBER ADVISED US ABOUT WHAT TO DO ABOUT THAT, AS WELL AS THE BATHROOM FAUCET.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Benjamin Franklin Plumbing
We are thrilled that your service with our company was satisfactory! A positive review and referral are the highest compliments we can receive from valuable customers like you!
08/2005
5.0
plumbing
  + -1 more
PLUMBER WAS ON TIME, POLITE, FULL OF GREAT INFO.
Description of Work: WE HAD A BAD SMELL IN THE KITCHEN. THE PLUMBER ADVISED US ABOUT WHAT TO DO ABOUT THAT, AS WELL AS THE BATHROOM FAUCET.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
08/2005
5.0
plumbing
  + -1 more
FIRST - HE CALLED ME WHILE HE WAS ON VACATION TO LET ME KNOW HE WAS ON VACATION. HE WAS READY TO TAKE THE APPOINTMENT, BUT I TOLD HIM TO CALL ME AS SOON AS HE GOT BACK. THIS HE DID. WHEN HE GOT TO THE HOUSE, HE DID THE WORK. HE ALSO COACHED US AS TO WHAT WE SHOULD SAY TO THE CITY TO GET THEM TO FULFILL THEIR RESPONSIBILITIES. VERY NICE, HELPFUL GUY. I WOULD HIGHLY RECOMMEND HIM.
Description of Work: HE DID A CD OF THE PIPE SO WE COULD SEND IT TO THE CITY.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
08/2005
5.0
plumbing
  + -1 more
FIRST - HE CALLED ME WHILE HE WAS ON VACATION TO LET ME KNOW HE WAS ON VACATION. HE WAS READY TO TAKE THE APPOINTMENT, BUT I TOLD HIM TO CALL ME AS SOON AS HE GOT BACK. THIS HE DID. WHEN HE GOT TO THE HOUSE, HE DID THE WORK. HE ALSO COACHED US AS TO WHAT WE SHOULD SAY TO THE CITY TO GET THEM TO FULFILL THEIR RESPONSIBILITIES. VERY NICE, HELPFUL GUY. I WOULD HIGHLY RECOMMEND HIM.
Description of Work: HE DID A CD OF THE PIPE SO WE COULD SEND IT TO THE CITY.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
08/2005
5.0
plumbing
  + -1 more
FIRST - HE CALLED ME WHILE HE WAS ON VACATION TO LET ME KNOW HE WAS ON VACATION. HE WAS READY TO TAKE THE APPOINTMENT, BUT I TOLD HIM TO CALL ME AS SOON AS HE GOT BACK. THIS HE DID. WHEN HE GOT TO THE HOUSE, HE DID THE WORK. HE ALSO COACHED US AS TO WHAT WE SHOULD SAY TO THE CITY TO GET THEM TO FULFILL THEIR RESPONSIBILITIES. VERY NICE, HELPFUL GUY. I WOULD HIGHLY RECOMMEND HIM.
Description of Work: HE DID A CD OF THE PIPE SO WE COULD SEND IT TO THE CITY.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Benjamin Franklin Plumbing
Thank you! Your time is very valuable to us, and we look forward to being your "Punctual Plumbers for life!" Don't forget, we operate 24/7 including Holidays and weekends. Sat & Sun appointments are also available at no additional charge. Have a very punctual day!
08/2005
5.0
plumbing
  + -1 more
FIRST - HE CALLED ME WHILE HE WAS ON VACATION TO LET ME KNOW HE WAS ON VACATION. HE WAS READY TO TAKE THE APPOINTMENT, BUT I TOLD HIM TO CALL ME AS SOON AS HE GOT BACK. THIS HE DID. WHEN HE GOT TO THE HOUSE, HE DID THE WORK. HE ALSO COACHED US AS TO WHAT WE SHOULD SAY TO THE CITY TO GET THEM TO FULFILL THEIR RESPONSIBILITIES. VERY NICE, HELPFUL GUY. I WOULD HIGHLY RECOMMEND HIM.
Description of Work: HE DID A CD OF THE PIPE SO WE COULD SEND IT TO THE CITY.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
07/2005
5.0
plumbing
  + -1 more
THEY PROVIDED SAME DAY SERVICE, WERE VERY POLITE AND PROVIDED A QUOTE BEFORE STARTING THE WORK.
Description of Work: REPLACED THE TEMPERATURE REGULATOR IN THE SHOWER TO RESTORE HOT WATER.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$283
07/2005
5.0
plumbing
  + -1 more
THEY PROVIDED SAME DAY SERVICE, WERE VERY POLITE AND PROVIDED A QUOTE BEFORE STARTING THE WORK.
Description of Work: REPLACED THE TEMPERATURE REGULATOR IN THE SHOWER TO RESTORE HOT WATER.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$283
07/2005
5.0
plumbing
  + -1 more
THEY PROVIDED SAME DAY SERVICE, WERE VERY POLITE AND PROVIDED A QUOTE BEFORE STARTING THE WORK.
Description of Work: REPLACED THE TEMPERATURE REGULATOR IN THE SHOWER TO RESTORE HOT WATER.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$283
Response from Benjamin Franklin Plumbing
Thank you, our goal is to be as thorough as possible on all repairs. We appreciate your kind words and look forward to being your punctual plumbers for life!
07/2005
5.0
plumbing
  + -1 more
THEY PROVIDED SAME DAY SERVICE, WERE VERY POLITE AND PROVIDED A QUOTE BEFORE STARTING THE WORK.
Description of Work: REPLACED THE TEMPERATURE REGULATOR IN THE SHOWER TO RESTORE HOT WATER.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$283
07/2005
3.0
plumbing
  + -1 more
USED THIS COMPANY BECAUSE THEY HAD A HIGH RATING AND OFFERED A COUPON. I THOUGHT THE PRICE FOR THE WORK PERFORMED WAS EXTREMELY HIGH. HE WAS IN THE HOUSE FOR LESS THAN AN HOUR. AFTER HE LEFT, MY WIFE ATTEMPTED TO USE THE SHOWER AND THERE WAS NO HOT WATER. CALLED THE COMPANY, THE MAN RETURNED AND SAID HE HAD INSTALLED THE PART INCORRECTLY. HE FIXED IT AND IT WORKS FINE. AGAIN, VERY HIGH PRICE FOR THE WORK PERFORMED.
Description of Work: REPLACED FLAPPER IN TOILET AND REPLACED WATER MIXER IN MASTER BATH SHOWER.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$360
07/2005
3.0
plumbing
  + -1 more
USED THIS COMPANY BECAUSE THEY HAD A HIGH RATING AND OFFERED A COUPON. I THOUGHT THE PRICE FOR THE WORK PERFORMED WAS EXTREMELY HIGH. HE WAS IN THE HOUSE FOR LESS THAN AN HOUR. AFTER HE LEFT, MY WIFE ATTEMPTED TO USE THE SHOWER AND THERE WAS NO HOT WATER. CALLED THE COMPANY, THE MAN RETURNED AND SAID HE HAD INSTALLED THE PART INCORRECTLY. HE FIXED IT AND IT WORKS FINE. AGAIN, VERY HIGH PRICE FOR THE WORK PERFORMED.
Description of Work: REPLACED FLAPPER IN TOILET AND REPLACED WATER MIXER IN MASTER BATH SHOWER.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$360
07/2005
5.0
plumbing
  + -1 more
WOULD DEFINITELY CALL AGAIN. THEY SHOWED UP WHEN PROMISED, GAVE ME AN ESTIMATE BEFORE THE WORK WAS PERFORMED. COMPLETED THE WORK IN A TIMELY MANNER AND WERE VERY COURTEOUS.
Description of Work: PLUMBER REPLACED A LINE THAT RAN TO THE TOILET, RESET THE TOILET AND GASKET AND CHANGED OUT THE FLOW VALVE IN THE TANK. ALSO ADJUSTED FLOW VALVE IN TANK IN SECOND BATHROOM.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
07/2005
5.0
plumbing
  + -1 more
GOOD, WAS ON TIME, EXPLAINED WHAT HE WOULD DO AND DID IT IN ABOUT 30 MINUTES.
Description of Work: FIXED LEAKING OUTSIDE AND INSIDE FAUCETS, UNPLUGGED CLOGGED DRAIN.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
07/2005
5.0
plumbing
  + -1 more
GOOD, WAS ON TIME, EXPLAINED WHAT HE WOULD DO AND DID IT IN ABOUT 30 MINUTES.
Description of Work: FIXED LEAKING OUTSIDE AND INSIDE FAUCETS, UNPLUGGED CLOGGED DRAIN.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
07/2005
5.0
plumbing
  + -1 more
WOULD DEFINITELY CALL AGAIN. THEY SHOWED UP WHEN PROMISED, GAVE ME AN ESTIMATE BEFORE THE WORK WAS PERFORMED. COMPLETED THE WORK IN A TIMELY MANNER AND WERE VERY COURTEOUS.
Description of Work: PLUMBER REPLACED A LINE THAT RAN TO THE TOILET, RESET THE TOILET AND GASKET AND CHANGED OUT THE FLOW VALVE IN THE TANK. ALSO ADJUSTED FLOW VALVE IN TANK IN SECOND BATHROOM.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Benjamin Franklin Plumbing
We are thrilled that your service with our company was satisfactory! A positive review and referral are the highest compliments we can receive from valuable customers like you!

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day