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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2051-2075 of 3156 reviews

11/2005
5.0
plumbing
  + -1 more
THE SCHEDULING PROCESS WAS EFFICIENT AND PROFESSIONAL. THE PLUMBER SHOWED UP ON TIME. I HAD EXCAVATED AROUND THE PIPE AND EXPOSED THE LEAK. ALL THE PLUMBER HAD TO DO WAS CUT OUT THE DEFECTIVE SECTION OF PIPE AND PUT IN NEW PIPE. THE JOB WAS COMPLETED IN 1.5 HOURS. I THOUGHT THE CHARGE WAS EXCESSIVE FOR THE TIME SPENT ON THE REPAIR. I MAY USE THIS COMPANY AGAIN, BUT WILL SHOP AROUND FOR PRICE FIRST.
Description of Work: REPAIRED PIN HOLE LEAK IN UNDERGROUND COPPER SUPPLY PIPE NEXT TO WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

11/2005
5.0
plumbing
  + -1 more
THE SCHEDULING PROCESS WAS EFFICIENT AND PROFESSIONAL. THE PLUMBER SHOWED UP ON TIME. I HAD EXCAVATED AROUND THE PIPE AND EXPOSED THE LEAK. ALL THE PLUMBER HAD TO DO WAS CUT OUT THE DEFECTIVE SECTION OF PIPE AND PUT IN NEW PIPE. THE JOB WAS COMPLETED IN 1.5 HOURS. I THOUGHT THE CHARGE WAS EXCESSIVE FOR THE TIME SPENT ON THE REPAIR. I MAY USE THIS COMPANY AGAIN, BUT WILL SHOP AROUND FOR PRICE FIRST.
Description of Work: REPAIRED PIN HOLE LEAK IN UNDERGROUND COPPER SUPPLY PIPE NEXT TO WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

11/2005
5.0
plumbing
  + -1 more
THE SCHEDULING PROCESS WAS EFFICIENT AND PROFESSIONAL. THE PLUMBER SHOWED UP ON TIME. I HAD EXCAVATED AROUND THE PIPE AND EXPOSED THE LEAK. ALL THE PLUMBER HAD TO DO WAS CUT OUT THE DEFECTIVE SECTION OF PIPE AND PUT IN NEW PIPE. THE JOB WAS COMPLETED IN 1.5 HOURS. I THOUGHT THE CHARGE WAS EXCESSIVE FOR THE TIME SPENT ON THE REPAIR. I MAY USE THIS COMPANY AGAIN, BUT WILL SHOP AROUND FOR PRICE FIRST.
Description of Work: REPAIRED PIN HOLE LEAK IN UNDERGROUND COPPER SUPPLY PIPE NEXT TO WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

Response from Benjamin Franklin Plumbing
Thank you so much for your honest assessment of the work performed at your home. Rest assured that the price you paid was by the job as we do not charge by the hour. We will of course stand behind our warranty and we offer 100% customer satisfaction. Please feel free to call our office with any concerns. Thank you for choosing The Punctual Plumbers!

11/2005
5.0
plumbing
  + -1 more
THE SCHEDULING PROCESS WAS EFFICIENT AND PROFESSIONAL. THE PLUMBER SHOWED UP ON TIME. I HAD EXCAVATED AROUND THE PIPE AND EXPOSED THE LEAK. ALL THE PLUMBER HAD TO DO WAS CUT OUT THE DEFECTIVE SECTION OF PIPE AND PUT IN NEW PIPE. THE JOB WAS COMPLETED IN 1.5 HOURS. I THOUGHT THE CHARGE WAS EXCESSIVE FOR THE TIME SPENT ON THE REPAIR. I MAY USE THIS COMPANY AGAIN, BUT WILL SHOP AROUND FOR PRICE FIRST.
Description of Work: REPAIRED PIN HOLE LEAK IN UNDERGROUND COPPER SUPPLY PIPE NEXT TO WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

11/2005
5.0
plumbing
  + -1 more
THEY DID A FLAT RATE FOR EACH DIFFERENT JOB, BUT I FELT THEY WERE A LITTLE PRICEY. THEY WERE VERY GOOD THOUGH, I WILL DEFINITELY RECOMMEND THEM.
Description of Work: REPLACED A FAUCET OUTSIDE, RESET A TOILET SEAT, WORKED ON THE COLD WATER FAUCET BEHIND THE WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

11/2005
5.0
plumbing
  + -1 more
THEY DID A FLAT RATE FOR EACH DIFFERENT JOB, BUT I FELT THEY WERE A LITTLE PRICEY. THEY WERE VERY GOOD THOUGH, I WILL DEFINITELY RECOMMEND THEM.
Description of Work: REPLACED A FAUCET OUTSIDE, RESET A TOILET SEAT, WORKED ON THE COLD WATER FAUCET BEHIND THE WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Response from Benjamin Franklin Plumbing
Thank you so much for your honest assessment of the work performed at your home. Rest assured that the price you paid was by the job as we do not charge by the hour. We will of course stand behind our warranty and we offer 100% customer satisfaction. Please feel free to call our office with any concerns. Thank you for choosing The Punctual Plumbers!

11/2005
5.0
plumbing
  + -1 more
THEY DID A FLAT RATE FOR EACH DIFFERENT JOB, BUT I FELT THEY WERE A LITTLE PRICEY. THEY WERE VERY GOOD THOUGH, I WILL DEFINITELY RECOMMEND THEM.
Description of Work: REPLACED A FAUCET OUTSIDE, RESET A TOILET SEAT, WORKED ON THE COLD WATER FAUCET BEHIND THE WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

11/2005
5.0
plumbing
  + -1 more
THEY DID A FLAT RATE FOR EACH DIFFERENT JOB, BUT I FELT THEY WERE A LITTLE PRICEY. THEY WERE VERY GOOD THOUGH, I WILL DEFINITELY RECOMMEND THEM.
Description of Work: REPLACED A FAUCET OUTSIDE, RESET A TOILET SEAT, WORKED ON THE COLD WATER FAUCET BEHIND THE WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

11/2005
5.0
plumbing
  + -1 more
HE SEEMED TO BE HONEST IN HIS PRICING.
Description of Work: HE FIXED A GARBAGE DISPOSAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

11/2005
5.0
plumbing
  + -1 more
HE SEEMED TO BE HONEST IN HIS PRICING.
Description of Work: HE FIXED A GARBAGE DISPOSAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

11/2005
5.0
plumbing
  + -1 more
HE SEEMED TO BE HONEST IN HIS PRICING.
Description of Work: HE FIXED A GARBAGE DISPOSAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Benjamin Franklin Plumbing
Thanks so much, we're happy to serve you!

11/2005
5.0
plumbing
  + -1 more
HE SEEMED TO BE HONEST IN HIS PRICING.
Description of Work: HE FIXED A GARBAGE DISPOSAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

10/2005
5.0
plumbing
  + -1 more
VERY NICE REPRESENTATIVE, COMPANY & HE WAS ON TIME THE PRICE WAS REASONABLE. I WOULDN'T HESITATE TO CALL THEM AGAIN.
Description of Work: CLEARED STOPPAGE & GAVE A 30 DAY WARRANTY ON WORK PERFORMED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228.1

10/2005
5.0
plumbing
  + -1 more
VERY NICE REPRESENTATIVE, COMPANY & HE WAS ON TIME THE PRICE WAS REASONABLE. I WOULDN'T HESITATE TO CALL THEM AGAIN.
Description of Work: CLEARED STOPPAGE & GAVE A 30 DAY WARRANTY ON WORK PERFORMED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228.1

10/2005
5.0
plumbing
  + -1 more
VERY NICE REPRESENTATIVE, COMPANY & HE WAS ON TIME THE PRICE WAS REASONABLE. I WOULDN'T HESITATE TO CALL THEM AGAIN.
Description of Work: CLEARED STOPPAGE & GAVE A 30 DAY WARRANTY ON WORK PERFORMED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228.1

10/2005
5.0
plumbing
  + -1 more
VERY NICE REPRESENTATIVE, COMPANY & HE WAS ON TIME THE PRICE WAS REASONABLE. I WOULDN'T HESITATE TO CALL THEM AGAIN.
Description of Work: CLEARED STOPPAGE & GAVE A 30 DAY WARRANTY ON WORK PERFORMED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228.1

Response from Benjamin Franklin Plumbing
We are thrilled that your service with our company was satisfactory! A positive review and referral are the highest compliments we can receive from valuable customers like you!

10/2005
4.0
drain cleaning
  + -1 more
THEY WERE GOOD ABOUT MAKING ME AWARE OF THE PRICE. I PAID BY CREDIT CARD, STILL HAVE NOT RECEIVED COPY OF BILL
Description of Work: REMOVED TOILET AND CLEARED TOYS FROM DRAIN

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

10/2005
4.0
drain cleaning
  + -1 more
THEY WERE GOOD ABOUT MAKING ME AWARE OF THE PRICE. I PAID BY CREDIT CARD, STILL HAVE NOT RECEIVED COPY OF BILL
Description of Work: REMOVED TOILET AND CLEARED TOYS FROM DRAIN

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

10/2005
4.0
drain cleaning
  + -1 more
THEY WERE GOOD ABOUT MAKING ME AWARE OF THE PRICE. I PAID BY CREDIT CARD, STILL HAVE NOT RECEIVED COPY OF BILL
Description of Work: REMOVED TOILET AND CLEARED TOYS FROM DRAIN

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

10/2005
4.0
drain cleaning
  + -1 more
THEY WERE GOOD ABOUT MAKING ME AWARE OF THE PRICE. I PAID BY CREDIT CARD, STILL HAVE NOT RECEIVED COPY OF BILL
Description of Work: REMOVED TOILET AND CLEARED TOYS FROM DRAIN

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

09/2005
5.0
plumbing
  + -1 more
I CHECKED HERE WITH THE LIST BEFORE I CALLED AND I AM GLAD I DID. THEY ARE A WONDERFUL SERVICE, PROMPT AND COURTEOUS. ALL WORK WAS COMPLETED TO SATISFACTION. NO GUESS WORK ON THEIR PRICES, EVERYTHING IS CLEARLY MARKED IN THEIR PRICING BOOK. I HIGHLY RECOMMEND.
Description of Work: CHECKED REFRIGERATOR FOR LEAK WAS FIRST THING PLUMBER DID. THEN HE HAD TO REPLACE FLUSHING MECHANISMS IN TWO TOILETS. ALSO, HE CHANGED OUT AN OLD LAVATORY FAUCET AND PUT IN NEW ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Benjamin Franklin Plumbing
Thank you for your kind words, and for your referral! We appreciate your customer loyalty and we're standing by to assist you day or night whenever you may call.

09/2005
5.0
plumbing
  + -1 more
I CHECKED HERE WITH THE LIST BEFORE I CALLED AND I AM GLAD I DID. THEY ARE A WONDERFUL SERVICE, PROMPT AND COURTEOUS. ALL WORK WAS COMPLETED TO SATISFACTION. NO GUESS WORK ON THEIR PRICES, EVERYTHING IS CLEARLY MARKED IN THEIR PRICING BOOK. I HIGHLY RECOMMEND.
Description of Work: CHECKED REFRIGERATOR FOR LEAK WAS FIRST THING PLUMBER DID. THEN HE HAD TO REPLACE FLUSHING MECHANISMS IN TWO TOILETS. ALSO, HE CHANGED OUT AN OLD LAVATORY FAUCET AND PUT IN NEW ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

09/2005
5.0
plumbing
  + -1 more
I CHECKED HERE WITH THE LIST BEFORE I CALLED AND I AM GLAD I DID. THEY ARE A WONDERFUL SERVICE, PROMPT AND COURTEOUS. ALL WORK WAS COMPLETED TO SATISFACTION. NO GUESS WORK ON THEIR PRICES, EVERYTHING IS CLEARLY MARKED IN THEIR PRICING BOOK. I HIGHLY RECOMMEND.
Description of Work: CHECKED REFRIGERATOR FOR LEAK WAS FIRST THING PLUMBER DID. THEN HE HAD TO REPLACE FLUSHING MECHANISMS IN TWO TOILETS. ALSO, HE CHANGED OUT AN OLD LAVATORY FAUCET AND PUT IN NEW ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

09/2005
5.0
plumbing
  + -1 more
I CHECKED HERE WITH THE LIST BEFORE I CALLED AND I AM GLAD I DID. THEY ARE A WONDERFUL SERVICE, PROMPT AND COURTEOUS. ALL WORK WAS COMPLETED TO SATISFACTION. NO GUESS WORK ON THEIR PRICES, EVERYTHING IS CLEARLY MARKED IN THEIR PRICING BOOK. I HIGHLY RECOMMEND.
Description of Work: CHECKED REFRIGERATOR FOR LEAK WAS FIRST THING PLUMBER DID. THEN HE HAD TO REPLACE FLUSHING MECHANISMS IN TWO TOILETS. ALSO, HE CHANGED OUT AN OLD LAVATORY FAUCET AND PUT IN NEW ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

09/2005
5.0
water heater repair
  + -1 more
WOW! WHAT A DIFFERENCE. WE CALLED OUR REGULAR PLUMBER OVER THE HOLIDAY WEEKEND - AND HE REFUSED TO COME. THAT'S WHEN WE JOINED ANGIE'S LIST. OUR NEW PLUMBER FOR LIFE SHOWED UP ALMOST IMMEDIATELY - AND EVEN BETTER - HAD NEW WATER HEATERS DROP SHIPPED IN LESS THAN ONE HOUR. PROFESSIONAL, PROMPT, COURTEOUS, INFORMATIVE - WILL DEFINITELY USE AGAIN AND AGAIN!
Description of Work: REPLACED 2 WATER HEATERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day