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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2026-2050 of 3156 reviews

10/2006
4.0
plumbing
  + -1 more
On time. Nice guy. Way to much money.
Description of Work: Bid on Job.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Benjamin Franklin Plumbing
Thank you so much for your honest assessment of the work performed at your home. Rest assured that the price you paid was by the job as we do not charge by the hour. We will of course stand behind our warranty and we offer 100% customer satisfaction. Please feel free to call our office with any concerns. Thank you for choosing The Punctual Plumbers!

10/2006
5.0
plumbing
  + -1 more
We had a great experience with Ben Franklin. The plumber arrived precisely when they said he would. He checked out the problem, gave us a dead-on estimate, and had our problem fixed within an hour. All the while, he was polite, clean and explanatory of what he was doing.
Description of Work: Replaced a broken water line behind toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Benjamin Franklin Plumbing
Thank you, our goal is to be as thorough as possible on all repairs. We appreciate your kind words and look forward to being your punctual plumbers for life!

10/2006
5.0
plumbing
  + -1 more
We had a great experience with Ben Franklin. The plumber arrived precisely when they said he would. He checked out the problem, gave us a dead-on estimate, and had our problem fixed within an hour. All the while, he was polite, clean and explanatory of what he was doing.
Description of Work: Replaced a broken water line behind toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

10/2006
5.0
plumbing
  + -1 more
We had a great experience with Ben Franklin. The plumber arrived precisely when they said he would. He checked out the problem, gave us a dead-on estimate, and had our problem fixed within an hour. All the while, he was polite, clean and explanatory of what he was doing.
Description of Work: Replaced a broken water line behind toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

10/2006
5.0
plumbing
  + -1 more
We had a great experience with Ben Franklin. The plumber arrived precisely when they said he would. He checked out the problem, gave us a dead-on estimate, and had our problem fixed within an hour. All the while, he was polite, clean and explanatory of what he was doing.
Description of Work: Replaced a broken water line behind toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

10/2006
5.0
plumbing
  + -1 more
Fixed line and was on time and on budget.
Description of Work: Hot water line was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

10/2006
5.0
plumbing
  + -1 more
Fixed line and was on time and on budget.
Description of Work: Hot water line was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Benjamin Franklin Plumbing
Thank you! We're happy to serve you!

10/2006
5.0
plumbing
  + -1 more
Fixed line and was on time and on budget.
Description of Work: Hot water line was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

10/2006
5.0
plumbing
  + -1 more
Fixed line and was on time and on budget.
Description of Work: Hot water line was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

01/2006
5.0
plumbing, drain cleaning
  + 0 more
Travis, the plumber who answered the call, was on time and courteous and efficient. He unclogged the sink and replaced the toilet within two hours of his arrival. He called back to the station to have the replacement toilet replaced by a colleague. The operation is amazing, with one exception. My service call was delayed because I tried to order service through their website before giving up and finally calling them back after a day with no word. That is the one thing about this operation that can stand tightening up. Travis was consistent about donning booties before entering to keep the carpet clean. The toilet came with a five year warranty on parts and labor. Printing the Angie's List coupon made the service call bill a little easier to handle.
Description of Work: I called Ben Franklin to have a clogged kitchen sink fixed, and a slow running toilet remedied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

01/2006
5.0
plumbing, drain cleaning
  + 0 more
Travis, the plumber who answered the call, was on time and courteous and efficient. He unclogged the sink and replaced the toilet within two hours of his arrival. He called back to the station to have the replacement toilet replaced by a colleague. The operation is amazing, with one exception. My service call was delayed because I tried to order service through their website before giving up and finally calling them back after a day with no word. That is the one thing about this operation that can stand tightening up. Travis was consistent about donning booties before entering to keep the carpet clean. The toilet came with a five year warranty on parts and labor. Printing the Angie's List coupon made the service call bill a little easier to handle.
Description of Work: I called Ben Franklin to have a clogged kitchen sink fixed, and a slow running toilet remedied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

01/2006
5.0
plumbing, drain cleaning
  + 0 more
Travis, the plumber who answered the call, was on time and courteous and efficient. He unclogged the sink and replaced the toilet within two hours of his arrival. He called back to the station to have the replacement toilet replaced by a colleague. The operation is amazing, with one exception. My service call was delayed because I tried to order service through their website before giving up and finally calling them back after a day with no word. That is the one thing about this operation that can stand tightening up. Travis was consistent about donning booties before entering to keep the carpet clean. The toilet came with a five year warranty on parts and labor. Printing the Angie's List coupon made the service call bill a little easier to handle.
Description of Work: I called Ben Franklin to have a clogged kitchen sink fixed, and a slow running toilet remedied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Benjamin Franklin Plumbing
We consider it a privilege to work in your home. Thank you for allowing us to be of service. We look forward to serving you again and hope you will consider us to be your plumbers for life!

01/2006
5.0
plumbing, drain cleaning
  + 0 more
Travis, the plumber who answered the call, was on time and courteous and efficient. He unclogged the sink and replaced the toilet within two hours of his arrival. He called back to the station to have the replacement toilet replaced by a colleague. The operation is amazing, with one exception. My service call was delayed because I tried to order service through their website before giving up and finally calling them back after a day with no word. That is the one thing about this operation that can stand tightening up. Travis was consistent about donning booties before entering to keep the carpet clean. The toilet came with a five year warranty on parts and labor. Printing the Angie's List coupon made the service call bill a little easier to handle.
Description of Work: I called Ben Franklin to have a clogged kitchen sink fixed, and a slow running toilet remedied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

01/2006
5.0
plumbing
  + -1 more
Mike Regan came on time, was very clean and professional, and pleasant to work with. He gave me an estimate of cost prior to beginning work and was thorough in his explanation of what he intended to do and the cost of the work. When he started the work he discovered that the problem was not as severe as he had expected, and he therefore lowered the cost accordingly. This is my second good experience with this company following some very bad experiences with other plumbers. I would recommend the quality of their work without hesitation.
Description of Work: Fixed a leaking faucet in a bath/shower, and repaired an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Response from Benjamin Franklin Plumbing
We consider it a privilege to work in your home. Thank you for allowing us to be of service. We look forward to serving you again and hope you will consider us to be your plumbers for life!

01/2006
5.0
plumbing
  + -1 more
Mike Regan came on time, was very clean and professional, and pleasant to work with. He gave me an estimate of cost prior to beginning work and was thorough in his explanation of what he intended to do and the cost of the work. When he started the work he discovered that the problem was not as severe as he had expected, and he therefore lowered the cost accordingly. This is my second good experience with this company following some very bad experiences with other plumbers. I would recommend the quality of their work without hesitation.
Description of Work: Fixed a leaking faucet in a bath/shower, and repaired an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

01/2006
5.0
plumbing
  + -1 more
Mike Regan came on time, was very clean and professional, and pleasant to work with. He gave me an estimate of cost prior to beginning work and was thorough in his explanation of what he intended to do and the cost of the work. When he started the work he discovered that the problem was not as severe as he had expected, and he therefore lowered the cost accordingly. This is my second good experience with this company following some very bad experiences with other plumbers. I would recommend the quality of their work without hesitation.
Description of Work: Fixed a leaking faucet in a bath/shower, and repaired an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

01/2006
5.0
plumbing
  + -1 more
Mike Regan came on time, was very clean and professional, and pleasant to work with. He gave me an estimate of cost prior to beginning work and was thorough in his explanation of what he intended to do and the cost of the work. When he started the work he discovered that the problem was not as severe as he had expected, and he therefore lowered the cost accordingly. This is my second good experience with this company following some very bad experiences with other plumbers. I would recommend the quality of their work without hesitation.
Description of Work: Fixed a leaking faucet in a bath/shower, and repaired an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

01/2006
5.0
plumbing
  + -1 more
James was on time, quickly determined the source of the water leak, and set about repairing it. He had to leave to get parts that are not stocked on the truck, but returned quickly and finished the job. He was very polite and explained how he was going to fix the leak. A little pricey, but the work was completed in an efficient, timely manner.
Description of Work: There was a leak in the exterior water shut-off valve at the front of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$788

Response from Benjamin Franklin Plumbing
We're thrilled James successfully solved your plumbing problem. Please don't hesitate to call us any time day or night. Have a punctual day!

01/2006
5.0
plumbing
  + -1 more
James was on time, quickly determined the source of the water leak, and set about repairing it. He had to leave to get parts that are not stocked on the truck, but returned quickly and finished the job. He was very polite and explained how he was going to fix the leak. A little pricey, but the work was completed in an efficient, timely manner.
Description of Work: There was a leak in the exterior water shut-off valve at the front of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$788

01/2006
5.0
plumbing
  + -1 more
James was on time, quickly determined the source of the water leak, and set about repairing it. He had to leave to get parts that are not stocked on the truck, but returned quickly and finished the job. He was very polite and explained how he was going to fix the leak. A little pricey, but the work was completed in an efficient, timely manner.
Description of Work: There was a leak in the exterior water shut-off valve at the front of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$788

01/2006
5.0
plumbing
  + -1 more
James was on time, quickly determined the source of the water leak, and set about repairing it. He had to leave to get parts that are not stocked on the truck, but returned quickly and finished the job. He was very polite and explained how he was going to fix the leak. A little pricey, but the work was completed in an efficient, timely manner.
Description of Work: There was a leak in the exterior water shut-off valve at the front of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$788

12/2005
5.0
drain cleaning
  + -1 more
With one upstairs toilet plugged, before I was through plunging I had succeeded in plugging both upstairs toilets, and sewer gas was venting through the sink drains. Because they were over an hour late their ''$5 per minute late'' policy discounted our bill $300! So considerate was the young man, he put covers over his shoes before coming into the house, and that rather than possibly soiling our chair upholstery he refused to sit at our kitchen table and instead sat crosslegged on the floor to do his paper work. I CANNOT recommend these plumbers too much. They were wonderful. Call THEM.
Description of Work: Cleared main stoppage in upstairs branch line, through closet bend of hall bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$197

Response from Benjamin Franklin Plumbing
Thank you for your kind words, and for your referral! We appreciate your customer loyalty and we're standing by to assist you day or night whenever you may call.

12/2005
5.0
drain cleaning
  + -1 more
With one upstairs toilet plugged, before I was through plunging I had succeeded in plugging both upstairs toilets, and sewer gas was venting through the sink drains. Because they were over an hour late their ''$5 per minute late'' policy discounted our bill $300! So considerate was the young man, he put covers over his shoes before coming into the house, and that rather than possibly soiling our chair upholstery he refused to sit at our kitchen table and instead sat crosslegged on the floor to do his paper work. I CANNOT recommend these plumbers too much. They were wonderful. Call THEM.
Description of Work: Cleared main stoppage in upstairs branch line, through closet bend of hall bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$197

12/2005
5.0
drain cleaning
  + -1 more
With one upstairs toilet plugged, before I was through plunging I had succeeded in plugging both upstairs toilets, and sewer gas was venting through the sink drains. Because they were over an hour late their ''$5 per minute late'' policy discounted our bill $300! So considerate was the young man, he put covers over his shoes before coming into the house, and that rather than possibly soiling our chair upholstery he refused to sit at our kitchen table and instead sat crosslegged on the floor to do his paper work. I CANNOT recommend these plumbers too much. They were wonderful. Call THEM.
Description of Work: Cleared main stoppage in upstairs branch line, through closet bend of hall bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$197

12/2005
5.0
drain cleaning
  + -1 more
With one upstairs toilet plugged, before I was through plunging I had succeeded in plugging both upstairs toilets, and sewer gas was venting through the sink drains. Because they were over an hour late their ''$5 per minute late'' policy discounted our bill $300! So considerate was the young man, he put covers over his shoes before coming into the house, and that rather than possibly soiling our chair upholstery he refused to sit at our kitchen table and instead sat crosslegged on the floor to do his paper work. I CANNOT recommend these plumbers too much. They were wonderful. Call THEM.
Description of Work: Cleared main stoppage in upstairs branch line, through closet bend of hall bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$197

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day