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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1926-1950 of 3156 reviews

06/2007
5.0
sewer cleaning
  + -1 more
I called them on a Saturday and they said they would be here in 2 hours and they were here in one. They thoroughly checked all through the water and sewer lines since I was told by another company they were cracked and need replaced. After the clog was cleared they were fine and needed no further work.
Description of Work: I had a backed up sewer line that they unclogged. They also used a line with a camera on the end to check the lines for breaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

06/2007
5.0
water heater repair
  + -1 more
The guys showed up on time and worked with my personal schedule. They put booties over their shoes so they wouldn't dirty the floors or carpet. I don't remember what the exact charges were but I was happy afterwards.
Description of Work: I had the contractor replace my old water heater with a brand new 50 gallon water heater in my three bedroom and 1 1/2 bathroom home. It took about four hours to do the removal and install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2007
5.0
plumbing
  + -1 more
I like them very much. We have used them twice and they always come out quickly. They are very clean and they work on septic systems, which is a big plus for us since we have one. They are professional and the prices are reasonable too. I would recommend them to other people any time.
Description of Work: They repaired a leak in my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Benjamin Franklin Plumbing
We are thrilled that your service with our company was satisfactory! A positive review and referral are the highest compliments we can receive from valuable customers like you!

06/2007
5.0
plumbing
  + -1 more
They were responsive and they came immediately, which we really appreciated. They also did a good job cleaning up. Overall, I was pleased with the work they did and I would use them again if I needed to.
Description of Work: They replaced the pipe that runs from the water main to the house. The pipe was about thirty feet long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

06/2007
5.0
water heater repair
  + -1 more
They were upfront about when they were going to get here. They even beat their time. They originally told me that they would be coming late afternoon, but they called around 9:30 that morning and said they would be there in a half an hour. They did a good job cleaning up, which I appreciated. This was the second time that I used them. The price was a little expensive, but they did give me a senior citizen's discount.
Description of Work: They installed a new hot water heater in my 2800 square foot house. They also removed and hauled away the old hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2007
5.0
plumbing
  + -1 more
They were responsive and they came immediately, which we really appreciated. They also did a good job cleaning up. Overall, I was pleased with the work they did and I would use them again if I needed to.
Description of Work: They replaced the pipe that runs from the water main to the house. The pipe was about thirty feet long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Benjamin Franklin Plumbing
We consider it a privilege to work in your home. Thank you for allowing us to be of service. We look forward to serving you again and hope you will consider us to be your plumbers for life!

06/2007
5.0
plumbing
  + -1 more
Benjamin Franklin Plumbers were just great; they did everything their ad stated they would. They came out for a free estimate, had a fixed price for the installation and offer a one year guarantee. They were courteous and cleaned up very well, even removing the old fixture from the premises. I also received a $20 off coupon from their spot on Angie's List.
Description of Work: They replaced a toilet in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

Response from Benjamin Franklin Plumbing
Thanks so much! We're happy to serve you!

06/2007
5.0
plumbing
  + -1 more
Benjamin Franklin Plumbers were just great; they did everything their ad stated they would. They came out for a free estimate, had a fixed price for the installation and offer a one year guarantee. They were courteous and cleaned up very well, even removing the old fixture from the premises. I also received a $20 off coupon from their spot on Angie's List.
Description of Work: They replaced a toilet in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

06/2007
5.0
sewer cleaning
  + -1 more
I called them on a Saturday and they said they would be here in 2 hours and they were here in one. They thoroughly checked all through the water and sewer lines since I was told by another company they were cracked and need replaced. After the clog was cleared they were fine and needed no further work.
Description of Work: I had a backed up sewer line that they unclogged. They also used a line with a camera on the end to check the lines for breaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

06/2007
5.0
plumbing
  + -1 more
Benjamin Franklin Plumbers were just great; they did everything their ad stated they would. They came out for a free estimate, had a fixed price for the installation and offer a one year guarantee. They were courteous and cleaned up very well, even removing the old fixture from the premises. I also received a $20 off coupon from their spot on Angie's List.
Description of Work: They replaced a toilet in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

06/2007
5.0
water heater repair
  + -1 more
The guys showed up on time and worked with my personal schedule. They put booties over their shoes so they wouldn't dirty the floors or carpet. I don't remember what the exact charges were but I was happy afterwards.
Description of Work: I had the contractor replace my old water heater with a brand new 50 gallon water heater in my three bedroom and 1 1/2 bathroom home. It took about four hours to do the removal and install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2007
5.0
water heater repair
  + -1 more
They were upfront about when they were going to get here. They even beat their time. They originally told me that they would be coming late afternoon, but they called around 9:30 that morning and said they would be there in a half an hour. They did a good job cleaning up, which I appreciated. This was the second time that I used them. The price was a little expensive, but they did give me a senior citizen's discount.
Description of Work: They installed a new hot water heater in my 2800 square foot house. They also removed and hauled away the old hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Benjamin Franklin Plumbing
Thank you! Your time is very valuable to us, and we look forward to being your "Punctual Plumbers for life!" Don't forget, we operate 24/7 including Holidays and weekends. Sat & Sun appointments are also available at no additional charge. Have a very punctual day!

06/2007
5.0
water heater repair
  + -1 more
The guys showed up on time and worked with my personal schedule. They put booties over their shoes so they wouldn't dirty the floors or carpet. I don't remember what the exact charges were but I was happy afterwards.
Description of Work: I had the contractor replace my old water heater with a brand new 50 gallon water heater in my three bedroom and 1 1/2 bathroom home. It took about four hours to do the removal and install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Benjamin Franklin Plumbing
Thanks so much! We're happy to serve you!

06/2007
5.0
plumbing
  + -1 more
I like them very much. We have used them twice and they always come out quickly. They are very clean and they work on septic systems, which is a big plus for us since we have one. They are professional and the prices are reasonable too. I would recommend them to other people any time.
Description of Work: They repaired a leak in my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2007
5.0
water heater repair
  + -1 more
Within an hour and a half of the phone call we placed to this contractor, they were out and replaced this unit with a new one. They spent about six and a half hours completing it and the entire time they were here we watched as they were meticulous in their cleaning. When they finally left it was like they were never there in the first place. I was very happy to have found them on Angie s List and highly recommend them to anyone who is in a jam and needs the work done yesterday.
Description of Work: We had a 50 gallon water heater leak badly in our home. They came out and replaced the unit with a new 50 gallon system, taking a day to complete the job. They took the old unit away with them when they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Benjamin Franklin Plumbing
Thank you, our goal is to be as thorough as possible on all repairs. We appreciate your kind words and look forward to being your punctual plumbers for life!

06/2007
5.0
plumbing
  + -1 more
They were responsive and they came immediately, which we really appreciated. They also did a good job cleaning up. Overall, I was pleased with the work they did and I would use them again if I needed to.
Description of Work: They replaced the pipe that runs from the water main to the house. The pipe was about thirty feet long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

06/2007
5.0
plumbing
  + -1 more
I like them very much. We have used them twice and they always come out quickly. They are very clean and they work on septic systems, which is a big plus for us since we have one. They are professional and the prices are reasonable too. I would recommend them to other people any time.
Description of Work: They repaired a leak in my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2007
5.0
sewer cleaning
  + -1 more
I called them on a Saturday and they said they would be here in 2 hours and they were here in one. They thoroughly checked all through the water and sewer lines since I was told by another company they were cracked and need replaced. After the clog was cleared they were fine and needed no further work.
Description of Work: I had a backed up sewer line that they unclogged. They also used a line with a camera on the end to check the lines for breaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Benjamin Franklin Plumbing
We are thrilled that your service with our company was satisfactory! A positive review and referral are the highest compliments we can receive from valuable customers like you!

06/2007
5.0
sewer cleaning
  + -1 more
I called them on a Saturday and they said they would be here in 2 hours and they were here in one. They thoroughly checked all through the water and sewer lines since I was told by another company they were cracked and need replaced. After the clog was cleared they were fine and needed no further work.
Description of Work: I had a backed up sewer line that they unclogged. They also used a line with a camera on the end to check the lines for breaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

06/2007
5.0
plumbing
  + -1 more
Benjamin Franklin Plumbers were just great; they did everything their ad stated they would. They came out for a free estimate, had a fixed price for the installation and offer a one year guarantee. They were courteous and cleaned up very well, even removing the old fixture from the premises. I also received a $20 off coupon from their spot on Angie's List.
Description of Work: They replaced a toilet in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

06/2007
5.0
water heater repair
  + -1 more
They were upfront about when they were going to get here. They even beat their time. They originally told me that they would be coming late afternoon, but they called around 9:30 that morning and said they would be there in a half an hour. They did a good job cleaning up, which I appreciated. This was the second time that I used them. The price was a little expensive, but they did give me a senior citizen's discount.
Description of Work: They installed a new hot water heater in my 2800 square foot house. They also removed and hauled away the old hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2007
5.0
water heater repair
  + -1 more
Within an hour and a half of the phone call we placed to this contractor, they were out and replaced this unit with a new one. They spent about six and a half hours completing it and the entire time they were here we watched as they were meticulous in their cleaning. When they finally left it was like they were never there in the first place. I was very happy to have found them on Angie s List and highly recommend them to anyone who is in a jam and needs the work done yesterday.
Description of Work: We had a 50 gallon water heater leak badly in our home. They came out and replaced the unit with a new 50 gallon system, taking a day to complete the job. They took the old unit away with them when they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

06/2007
5.0
water heater repair
  + -1 more
They were upfront about when they were going to get here. They even beat their time. They originally told me that they would be coming late afternoon, but they called around 9:30 that morning and said they would be there in a half an hour. They did a good job cleaning up, which I appreciated. This was the second time that I used them. The price was a little expensive, but they did give me a senior citizen's discount.
Description of Work: They installed a new hot water heater in my 2800 square foot house. They also removed and hauled away the old hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2007
5.0
plumbing
  + -1 more
They were responsive and they came immediately, which we really appreciated. They also did a good job cleaning up. Overall, I was pleased with the work they did and I would use them again if I needed to.
Description of Work: They replaced the pipe that runs from the water main to the house. The pipe was about thirty feet long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

06/2007
5.0
plumbing
  + -1 more
I like them very much. We have used them twice and they always come out quickly. They are very clean and they work on septic systems, which is a big plus for us since we have one. They are professional and the prices are reasonable too. I would recommend them to other people any time.
Description of Work: They repaired a leak in my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day