Benjamin Franklin Plumbing

Benjamin Franklin was an excellent company to do business with. The only exception was the price of the work, which I thought was on the high side considering it was an easy 20 minute job. Angie's List had a coupon for $59 off the service call. The job would have been around $300 without the coupon. Every job has a set price. The menu they have has 5 levels of service, ranging from $89 for a level 1 job to $449 for a level 5 job. My job was a level 3 job, which is listed at $249 plus a $59 service call charge. I wound up paying $202 total with the coupon and a little whining and ******** around. With all that said, Travis did an exceptional job, in 20 minutes. He was friendly, up front and very professional. He wore protective booties while in my house. The lady who took my call at Benjamin Franklin was very nice. I called at 11:30 AM and she had Travis out at 1:30 PM. Wow! That's fast service. So I guess I paid a little more than a smaller 1 man operation, which I did call a few and the earliest they could get out was the next day.. I needed the leak fixed pronto... Ben Franklin did just that.

Benjamin Franklin was an excellent company to do business with. The only exception was the price of the work, which I thought was on the high side considering it was an easy 20 minute job. Angie's List had a coupon for $59 off the service call. The job would have been around $300 without the coupon. Every job has a set price. The menu they have has 5 levels of service, ranging from $89 for a level 1 job to $449 for a level 5 job. My job was a level 3 job, which is listed at $249 plus a $59 service call charge. I wound up paying $202 total with the coupon and a little whining and ******** around. With all that said, Travis did an exceptional job, in 20 minutes. He was friendly, up front and very professional. He wore protective booties while in my house. The lady who took my call at Benjamin Franklin was very nice. I called at 11:30 AM and she had Travis out at 1:30 PM. Wow! That's fast service. So I guess I paid a little more than a smaller 1 man operation, which I did call a few and the earliest they could get out was the next day.. I needed the leak fixed pronto... Ben Franklin did just that.

They showed up right away--very fast and on time. I called and they showed up the same day. The plumber was very nice, professional and knowledgeable. The charge was high for the work they did, but to me it was worth it to pay $50 or more for the work done to not have to miss work and spend the entire afternoon waiting for a plumber to show up.

They showed up right away--very fast and on time. I called and they showed up the same day. The plumber was very nice, professional and knowledgeable. The charge was high for the work they did, but to me it was worth it to pay $50 or more for the work done to not have to miss work and spend the entire afternoon waiting for a plumber to show up.

They showed up right away--very fast and on time. I called and they showed up the same day. The plumber was very nice, professional and knowledgeable. The charge was high for the work they did, but to me it was worth it to pay $50 or more for the work done to not have to miss work and spend the entire afternoon waiting for a plumber to show up.

They showed up right away--very fast and on time. I called and they showed up the same day. The plumber was very nice, professional and knowledgeable. The charge was high for the work they did, but to me it was worth it to pay $50 or more for the work done to not have to miss work and spend the entire afternoon waiting for a plumber to show up.

Very quick; I have to say it seemed too quick for $450, but what do I know about plumbing costs.

Very quick; I have to say it seemed too quick for $450, but what do I know about plumbing costs.

Very quick; I have to say it seemed too quick for $450, but what do I know about plumbing costs.

Very quick; I have to say it seemed too quick for $450, but what do I know about plumbing costs.

He was very professional and had a good price. Everything was done very well.

He was very professional and had a good price. Everything was done very well.

He was very professional and had a good price. Everything was done very well.

He was very professional and had a good price. Everything was done very well.

They were very clean and on time. They even wore the booties in the house. My husband was out of town when they came to do the work. He was worried about this. The plumber actually called my husband and told him what he was going to do, and relieved all of his fears.

They were very clean and on time. They even wore the booties in the house. My husband was out of town when they came to do the work. He was worried about this. The plumber actually called my husband and told him what he was going to do, and relieved all of his fears.

They were very clean and on time. They even wore the booties in the house. My husband was out of town when they came to do the work. He was worried about this. The plumber actually called my husband and told him what he was going to do, and relieved all of his fears.

They were very clean and on time. They even wore the booties in the house. My husband was out of town when they came to do the work. He was worried about this. The plumber actually called my husband and told him what he was going to do, and relieved all of his fears.

Plumber diagnosed problem and went to work quickly. He had all the necessary parts on his truck and he completed the task in short order. No complaints about craftsmanship of the work. I felt I was being charged more than once for the same step because it was part of the process in more than one line item. The work was performed professionally, it seemed that some discount should be taken due to steps being double billed.

Plumber diagnosed problem and went to work quickly. He had all the necessary parts on his truck and he completed the task in short order. No complaints about craftsmanship of the work. I felt I was being charged more than once for the same step because it was part of the process in more than one line item. The work was performed professionally, it seemed that some discount should be taken due to steps being double billed.

Plumber diagnosed problem and went to work quickly. He had all the necessary parts on his truck and he completed the task in short order. No complaints about craftsmanship of the work. I felt I was being charged more than once for the same step because it was part of the process in more than one line item. The work was performed professionally, it seemed that some discount should be taken due to steps being double billed.

Plumber diagnosed problem and went to work quickly. He had all the necessary parts on his truck and he completed the task in short order. No complaints about craftsmanship of the work. I felt I was being charged more than once for the same step because it was part of the process in more than one line item. The work was performed professionally, it seemed that some discount should be taken due to steps being double billed.

They were a very good company. The guy who came and worked for us was very polite and introduced himself. He did an efficient job. We are satisfied with his work.

They were a very good company. The guy who came and worked for us was very polite and introduced himself. He did an efficient job. We are satisfied with his work.

They were a very good company. The guy who came and worked for us was very polite and introduced himself. He did an efficient job. We are satisfied with his work.