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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1726-1750 of 3156 reviews

06/2009
4.0
plumbing
  + -1 more
They are a very efficient company. They are always on time like they advertised. They do what they say they are going to do, but their prices are terrible. It has been an overall positive experience, but really pricey.
Description of Work: I hired Benjamin Franklin Plumbing to do some work for me.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

06/2009
5.0
plumbing
  + -1 more
Gas install was perfect. Water line install: Tech needed a part he didn't have. He went right out and bought in and came right back. 3 days later discovered water on the opposite wall. Connection was leaking. Another tech came out within 2 hours and fixed it. They stand behind their work.
Description of Work: Hook up the gas line for a gas dryer. Hook up the water line for a new refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

06/2009
5.0
plumbing
  + -1 more
Gas install was perfect. Water line install: Tech needed a part he didn't have. He went right out and bought in and came right back. 3 days later discovered water on the opposite wall. Connection was leaking. Another tech came out within 2 hours and fixed it. They stand behind their work.
Description of Work: Hook up the gas line for a gas dryer. Hook up the water line for a new refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

06/2009
5.0
plumbing
  + -1 more
Gas install was perfect. Water line install: Tech needed a part he didn't have. He went right out and bought in and came right back. 3 days later discovered water on the opposite wall. Connection was leaking. Another tech came out within 2 hours and fixed it. They stand behind their work.
Description of Work: Hook up the gas line for a gas dryer. Hook up the water line for a new refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Benjamin Franklin Plumbing
Thank you! Don't forget! We are always available 24/7 for any emergency needs you may have. And weekend appointments are at no extra charge!

06/2009
5.0
plumbing
  + -1 more
Gas install was perfect. Water line install: Tech needed a part he didn't have. He went right out and bought in and came right back. 3 days later discovered water on the opposite wall. Connection was leaking. Another tech came out within 2 hours and fixed it. They stand behind their work.
Description of Work: Hook up the gas line for a gas dryer. Hook up the water line for a new refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

05/2009
5.0
plumbing
  + -1 more
As they promised in their ad, they always called about 15 minutes before they got there. They were punctual. He was very clean. His price was pretty steep, but the work was good.
Description of Work: I had some toilets that were clogged, as well as a leaking sink. He also replaced the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Benjamin Franklin Plumbing
Thank you so much for your honest assessment of the work performed at your home. Rest assured that the price you paid was by the job as we do not charge by the hour. We will of course stand behind our warranty and we offer 100% customer satisfaction. Please feel free to call our office with any concerns. Thank you for choosing The Punctual Plumbers!

05/2009
5.0
plumbing
  + -1 more
As they promised in their ad, they always called about 15 minutes before they got there. They were punctual. He was very clean. His price was pretty steep, but the work was good.
Description of Work: I had some toilets that were clogged, as well as a leaking sink. He also replaced the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

05/2009
5.0
gas leak repair
  + -1 more
They are terrific. They came out immediately and fixed the problem. I got the stove replaced from the company eventually. They have also done other work for me before. They are always courteous and always on time. They just can’t do enough to help you.
Description of Work: They fixed a leak in my new gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

05/2009
5.0
plumbing
  + -1 more
As they promised in their ad, they always called about 15 minutes before they got there. They were punctual. He was very clean. His price was pretty steep, but the work was good.
Description of Work: I had some toilets that were clogged, as well as a leaking sink. He also replaced the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

05/2009
5.0
plumbing
  + -1 more
As they promised in their ad, they always called about 15 minutes before they got there. They were punctual. He was very clean. His price was pretty steep, but the work was good.
Description of Work: I had some toilets that were clogged, as well as a leaking sink. He also replaced the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

05/2009
5.0
gas leak repair
  + -1 more
They are terrific. They came out immediately and fixed the problem. I got the stove replaced from the company eventually. They have also done other work for me before. They are always courteous and always on time. They just can’t do enough to help you.
Description of Work: They fixed a leak in my new gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

05/2009
5.0
gas leak repair
  + -1 more
They are terrific. They came out immediately and fixed the problem. I got the stove replaced from the company eventually. They have also done other work for me before. They are always courteous and always on time. They just can’t do enough to help you.
Description of Work: They fixed a leak in my new gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

05/2009
5.0
gas leak repair
  + -1 more
They are terrific. They came out immediately and fixed the problem. I got the stove replaced from the company eventually. They have also done other work for me before. They are always courteous and always on time. They just can’t do enough to help you.
Description of Work: They fixed a leak in my new gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

05/2009
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I called him on an emergency basis and he came within 45 minutes. So I had to pay a little extra but it was worth it. He knew what the problem was and he fixed it. He was punctual, professional and neatly dressed. He was very organized and knowledgeable.
Description of Work: He cleared the sewage pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

05/2009
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I called him on an emergency basis and he came within 45 minutes. So I had to pay a little extra but it was worth it. He knew what the problem was and he fixed it. He was punctual, professional and neatly dressed. He was very organized and knowledgeable.
Description of Work: He cleared the sewage pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

05/2009
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I called him on an emergency basis and he came within 45 minutes. So I had to pay a little extra but it was worth it. He knew what the problem was and he fixed it. He was punctual, professional and neatly dressed. He was very organized and knowledgeable.
Description of Work: He cleared the sewage pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

05/2009
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I called him on an emergency basis and he came within 45 minutes. So I had to pay a little extra but it was worth it. He knew what the problem was and he fixed it. He was punctual, professional and neatly dressed. He was very organized and knowledgeable.
Description of Work: He cleared the sewage pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

04/2009
5.0
plumbing
  + -1 more
Called one day and the plumber came the next morning. They called to let us know he was in transit so we were ready for him. He inspected situation and gave us two quotes -- one to repair toilet and one to replace. We decided to replace so he called to have a new toilet delivered and while waiting inspected our water heater which we are concerned about also. Once the toilet arrived, he finished the job fairly quickly and cleaned up the area before leaving. We felt the price was reasonable, and service well done. And the work including the toilet itself are warantied for two years.
Description of Work: Replaced toilet - which required cleaning out floor connection where tree roots had grown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$489

04/2009
5.0
plumbing
  + -1 more
Called one day and the plumber came the next morning. They called to let us know he was in transit so we were ready for him. He inspected situation and gave us two quotes -- one to repair toilet and one to replace. We decided to replace so he called to have a new toilet delivered and while waiting inspected our water heater which we are concerned about also. Once the toilet arrived, he finished the job fairly quickly and cleaned up the area before leaving. We felt the price was reasonable, and service well done. And the work including the toilet itself are warantied for two years.
Description of Work: Replaced toilet - which required cleaning out floor connection where tree roots had grown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$489

Response from Benjamin Franklin Plumbing
Thank you, our goal is to be as thorough as possible on all repairs. We appreciate your kind words and look forward to being your punctual plumbers for life!

04/2009
5.0
plumbing
  + -1 more
Called one day and the plumber came the next morning. They called to let us know he was in transit so we were ready for him. He inspected situation and gave us two quotes -- one to repair toilet and one to replace. We decided to replace so he called to have a new toilet delivered and while waiting inspected our water heater which we are concerned about also. Once the toilet arrived, he finished the job fairly quickly and cleaned up the area before leaving. We felt the price was reasonable, and service well done. And the work including the toilet itself are warantied for two years.
Description of Work: Replaced toilet - which required cleaning out floor connection where tree roots had grown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$489

04/2009
5.0
plumbing
  + -1 more
Called one day and the plumber came the next morning. They called to let us know he was in transit so we were ready for him. He inspected situation and gave us two quotes -- one to repair toilet and one to replace. We decided to replace so he called to have a new toilet delivered and while waiting inspected our water heater which we are concerned about also. Once the toilet arrived, he finished the job fairly quickly and cleaned up the area before leaving. We felt the price was reasonable, and service well done. And the work including the toilet itself are warantied for two years.
Description of Work: Replaced toilet - which required cleaning out floor connection where tree roots had grown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$489

04/2009
5.0
plumbing
  + -1 more
I have used them for about five years. They were very prompt. They do what you ask them to do. They are not cheap but they do a good job. They are very clean. I have been pretty impressed with them with all experiences.
Description of Work: Benjamin Franklin Plumbing installed a new toilet in one of my bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Benjamin Franklin Plumbing
Thank you for your kind words, and for your referral! We appreciate your customer loyalty and we're standing by to assist you day or night whenever you may call.

04/2009
5.0
plumbing
  + -1 more
I have used them for about five years. They were very prompt. They do what you ask them to do. They are not cheap but they do a good job. They are very clean. I have been pretty impressed with them with all experiences.
Description of Work: Benjamin Franklin Plumbing installed a new toilet in one of my bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

04/2009
5.0
plumbing
  + -1 more
I have used them for about five years. They were very prompt. They do what you ask them to do. They are not cheap but they do a good job. They are very clean. I have been pretty impressed with them with all experiences.
Description of Work: Benjamin Franklin Plumbing installed a new toilet in one of my bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

04/2009
5.0
plumbing
  + -1 more
I have used them for about five years. They were very prompt. They do what you ask them to do. They are not cheap but they do a good job. They are very clean. I have been pretty impressed with them with all experiences.
Description of Work: Benjamin Franklin Plumbing installed a new toilet in one of my bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day