Benjamin Franklin Plumbing

Very happy with their service. Scheduling was easy and professional, then about 10 minutes before their window started (8-10) customer service person called to confirm and let me know that the technician would be leaving from the Carrollton office at 8 a.m. so I would know a timeframe to expect him in. He arrived when I would have expected and quickly got to work. I had 5 issues I wanted to ask him about including a leaky toilet. He was very nice and professional (wore the shoe covers and everything) and I feel like he was very honest with me about the prices for the other services that I decided not to do because they were nice to haves (putting in gas for a future stove purchase and adding a hot water booster to my kitchen). He said they could fix the toilet for $339 or they could do a new one for $449 + tax so I went with that option. He checked his schedule and determined he could do it that day and then he and another guy that showed up got to work. Did a great job and thought they were extremely curteous and professional. Plus 10 minutes after they left I got a call asking me to rate their service and share with them anything that they could have done to make it better. Very impressive service. Would definitely recommend them to a friend.

Very happy with their service. Scheduling was easy and professional, then about 10 minutes before their window started (8-10) customer service person called to confirm and let me know that the technician would be leaving from the Carrollton office at 8 a.m. so I would know a timeframe to expect him in. He arrived when I would have expected and quickly got to work. I had 5 issues I wanted to ask him about including a leaky toilet. He was very nice and professional (wore the shoe covers and everything) and I feel like he was very honest with me about the prices for the other services that I decided not to do because they were nice to haves (putting in gas for a future stove purchase and adding a hot water booster to my kitchen). He said they could fix the toilet for $339 or they could do a new one for $449 + tax so I went with that option. He checked his schedule and determined he could do it that day and then he and another guy that showed up got to work. Did a great job and thought they were extremely curteous and professional. Plus 10 minutes after they left I got a call asking me to rate their service and share with them anything that they could have done to make it better. Very impressive service. Would definitely recommend them to a friend.

Very happy with their service. Scheduling was easy and professional, then about 10 minutes before their window started (8-10) customer service person called to confirm and let me know that the technician would be leaving from the Carrollton office at 8 a.m. so I would know a timeframe to expect him in. He arrived when I would have expected and quickly got to work. I had 5 issues I wanted to ask him about including a leaky toilet. He was very nice and professional (wore the shoe covers and everything) and I feel like he was very honest with me about the prices for the other services that I decided not to do because they were nice to haves (putting in gas for a future stove purchase and adding a hot water booster to my kitchen). He said they could fix the toilet for $339 or they could do a new one for $449 + tax so I went with that option. He checked his schedule and determined he could do it that day and then he and another guy that showed up got to work. Did a great job and thought they were extremely curteous and professional. Plus 10 minutes after they left I got a call asking me to rate their service and share with them anything that they could have done to make it better. Very impressive service. Would definitely recommend them to a friend.

I was very happy with them even though they didn’t solve the problem. They did a really great job and were very professional. They are straight shooters. If they can or can’t get the job done they would tell us so.

I was very happy with them even though they didn’t solve the problem. They did a really great job and were very professional. They are straight shooters. If they can or can’t get the job done they would tell us so.

They were very good and prompt. They made sure everything was working when they left.

I was very happy with them even though they didn’t solve the problem. They did a really great job and were very professional. They are straight shooters. If they can or can’t get the job done they would tell us so.

They were very good and prompt. They made sure everything was working when they left.

They were very good and prompt. They made sure everything was working when they left.

I was very happy with them even though they didn’t solve the problem. They did a really great job and were very professional. They are straight shooters. If they can or can’t get the job done they would tell us so.

They were very good and prompt. They made sure everything was working when they left.

Due to the fact that I could not get a quote/bid on the project, I called another plumber.

Due to the fact that I could not get a quote/bid on the project, I called another plumber.

Due to the fact that I could not get a quote/bid on the project, I called another plumber.

Due to the fact that I could not get a quote/bid on the project, I called another plumber.

The job was fine, but I found the pricing to be high.

The job was fine, but I found the pricing to be high.

The job was fine, but I found the pricing to be high.

The job was fine, but I found the pricing to be high.

I found the technician very courteous, and he explained everything to me.

I found the technician very courteous, and he explained everything to me.

I found the technician very courteous, and he explained everything to me.

I found the technician very courteous, and he explained everything to me.

They were professional, responsive and punctual. They did a very good job and I was satisfied with their service. I ended up signing up for a year?s contract with them.

They were professional, responsive and punctual. They did a very good job and I was satisfied with their service. I ended up signing up for a year?s contract with them.