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Benjamin Franklin Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Benjamin Franklin Plumbing solves your plumbing issues, before they become disasters and gets your life back to NORMAL. Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!" We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE. We do it with convenience, courteousness, competence, cleanliness and character. Benjamin Franklin Plumbing of Dallas has been serving the Dallas area since 1999. We promise prompt and professional service to all of our customers. We look forward to serving your plumbing needs. Benjamin Franklin Plumbing is experienced in handling a wide range of installation and repair needs, and offers 24-hour emergency plumbing services. Only quality parts and plumbing fixtures are used to exceed your expectations. You are the most important person in our business, and our company was built with you in mind. You will receive industry-leading guarantees on all work performed. Benjamin Franklin Plumbing will always be there when we promise. You have our guarantee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.

Services we don't offer

Air conditioning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.53,156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1651-1675 of 3156 reviews

04/2010
5.0
plumbing
  + -1 more
It was an excellent experience, and I will use this company when I have any plumbing issues.
Description of Work: The serviceman who came to my house was efficient and professional. He inspected the area where I thought I had a leak. He found that there was no leak, and did not charge me for this inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

04/2010
5.0
plumbing
  + -1 more
It was an excellent experience, and I will use this company when I have any plumbing issues.
Description of Work: The serviceman who came to my house was efficient and professional. He inspected the area where I thought I had a leak. He found that there was no leak, and did not charge me for this inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

04/2010
5.0
plumbing
  + -1 more
It was an excellent experience, and I will use this company when I have any plumbing issues.
Description of Work: The serviceman who came to my house was efficient and professional. He inspected the area where I thought I had a leak. He found that there was no leak, and did not charge me for this inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Benjamin Franklin Plumbing
Thank you, our goal is to be as thorough as possible on all repairs. We appreciate your kind words and look forward to being your punctual plumbers for life!

04/2010
5.0
plumbing
  + -1 more
It was an excellent experience, and I will use this company when I have any plumbing issues.
Description of Work: The serviceman who came to my house was efficient and professional. He inspected the area where I thought I had a leak. He found that there was no leak, and did not charge me for this inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2010
5.0
plumbing
  + -1 more
They were very good. I really liked the individual who came. I would recommend them. The service was under a hundred dollars. He did the assessment and was very helpful. It required a part which I replaced myself.
Description of Work: They came out to work on a shower issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2010
5.0
plumbing
  + -1 more
They were very good. I really liked the individual who came. I would recommend them. The service was under a hundred dollars. He did the assessment and was very helpful. It required a part which I replaced myself.
Description of Work: They came out to work on a shower issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Benjamin Franklin Plumbing
Thank you for your kind words, and for your referral! We appreciate your customer loyalty and we're standing by to assist you day or night whenever you may call.

02/2010
5.0
plumbing
  + -1 more
They were very good. I really liked the individual who came. I would recommend them. The service was under a hundred dollars. He did the assessment and was very helpful. It required a part which I replaced myself.
Description of Work: They came out to work on a shower issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2010
5.0
plumbing
  + -1 more
They were very good. I really liked the individual who came. I would recommend them. The service was under a hundred dollars. He did the assessment and was very helpful. It required a part which I replaced myself.
Description of Work: They came out to work on a shower issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

01/2010
5.0
plumbing
  + -1 more
Very well. The plumber they sent was on time, professional, and personable. We have used these folks before and have always had an excellent experience. I highly recommend them.
Description of Work: Had a frozen outside faucet that was leaking after the thaw. They replaced it with a freeze-free faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Benjamin Franklin Plumbing
Thank you, our goal is to be as thorough as possible on all repairs. We appreciate your kind words and look forward to being your punctual plumbers for life!

01/2010
5.0
plumbing
  + -1 more
Very well. The plumber they sent was on time, professional, and personable. We have used these folks before and have always had an excellent experience. I highly recommend them.
Description of Work: Had a frozen outside faucet that was leaking after the thaw. They replaced it with a freeze-free faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

01/2010
5.0
plumbing
  + -1 more
Very well. The plumber they sent was on time, professional, and personable. We have used these folks before and have always had an excellent experience. I highly recommend them.
Description of Work: Had a frozen outside faucet that was leaking after the thaw. They replaced it with a freeze-free faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

01/2010
5.0
plumbing
  + -1 more
Very well. The plumber they sent was on time, professional, and personable. We have used these folks before and have always had an excellent experience. I highly recommend them.
Description of Work: Had a frozen outside faucet that was leaking after the thaw. They replaced it with a freeze-free faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

01/2010
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The plumbing company called and advised when to expect the plumber. The plumber called 15 minutes before he arrived. After arrival, the plumber inspected the toilet and gave estimate on unclogging. He put down a protective blanket around the toilet and using a snake, unclogged the sewer line. He was in and out in about 30 minutes. Nice job. Highly recommend.
Description of Work: Unclogged a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from Benjamin Franklin Plumbing
Thank you for your kind words and compliments! We are happy to serve you!

01/2010
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The plumbing company called and advised when to expect the plumber. The plumber called 15 minutes before he arrived. After arrival, the plumber inspected the toilet and gave estimate on unclogging. He put down a protective blanket around the toilet and using a snake, unclogged the sewer line. He was in and out in about 30 minutes. Nice job. Highly recommend.
Description of Work: Unclogged a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

01/2010
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The plumbing company called and advised when to expect the plumber. The plumber called 15 minutes before he arrived. After arrival, the plumber inspected the toilet and gave estimate on unclogging. He put down a protective blanket around the toilet and using a snake, unclogged the sewer line. He was in and out in about 30 minutes. Nice job. Highly recommend.
Description of Work: Unclogged a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

01/2010
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The plumbing company called and advised when to expect the plumber. The plumber called 15 minutes before he arrived. After arrival, the plumber inspected the toilet and gave estimate on unclogging. He put down a protective blanket around the toilet and using a snake, unclogged the sewer line. He was in and out in about 30 minutes. Nice job. Highly recommend.
Description of Work: Unclogged a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

11/2009
5.0
plumbing, drain cleaning
  + 0 more
It was great! They are, indeed, very prompt and professional. I highly recommend them! After the plumber left, I received a call from the office asking if everything was satisfactory with the service call.
Description of Work: After calling the company that I have used for 20 years only to discover they were closed the day after Thanksgiving, I called Benjamin Franklin Plumbing and they were at my house within 30 minutes! I had carrot peels in the garbage disposal which had caused the kitchen sinks to stop up. The plumber cleared it by removing the trap and running a cable down the drain. The whole repair took less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Benjamin Franklin Plumbing
Thank you for your kind words, and for your referral! We appreciate your customer loyalty and we're standing by to assist you day or night whenever you may call.

11/2009
5.0
plumbing, drain cleaning
  + 0 more
It was great! They are, indeed, very prompt and professional. I highly recommend them! After the plumber left, I received a call from the office asking if everything was satisfactory with the service call.
Description of Work: After calling the company that I have used for 20 years only to discover they were closed the day after Thanksgiving, I called Benjamin Franklin Plumbing and they were at my house within 30 minutes! I had carrot peels in the garbage disposal which had caused the kitchen sinks to stop up. The plumber cleared it by removing the trap and running a cable down the drain. The whole repair took less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

11/2009
5.0
plumbing, drain cleaning
  + 0 more
It was great! They are, indeed, very prompt and professional. I highly recommend them! After the plumber left, I received a call from the office asking if everything was satisfactory with the service call.
Description of Work: After calling the company that I have used for 20 years only to discover they were closed the day after Thanksgiving, I called Benjamin Franklin Plumbing and they were at my house within 30 minutes! I had carrot peels in the garbage disposal which had caused the kitchen sinks to stop up. The plumber cleared it by removing the trap and running a cable down the drain. The whole repair took less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

11/2009
5.0
plumbing, drain cleaning
  + 0 more
It was great! They are, indeed, very prompt and professional. I highly recommend them! After the plumber left, I received a call from the office asking if everything was satisfactory with the service call.
Description of Work: After calling the company that I have used for 20 years only to discover they were closed the day after Thanksgiving, I called Benjamin Franklin Plumbing and they were at my house within 30 minutes! I had carrot peels in the garbage disposal which had caused the kitchen sinks to stop up. The plumber cleared it by removing the trap and running a cable down the drain. The whole repair took less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

11/2009
5.0
plumbing
  + -1 more
The service was a very positive experience. His price is reasonable, and his responsiveness was quick. He did professional work and left us completely satisfied. We will use this company again in the future.
Description of Work: I hired him to replace some of the internal toilet parts. He also discovered the reason for the leak and corrected the problem for me and re-secured a pedestal sick to the wall and then caulked. He did the additional items for no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Benjamin Franklin Plumbing
Thank you! Don't forget! We are always available 24/7 for any emergency needs you may have. And weekend appointments are at no extra charge!

11/2009
5.0
plumbing
  + -1 more
The service was a very positive experience. His price is reasonable, and his responsiveness was quick. He did professional work and left us completely satisfied. We will use this company again in the future.
Description of Work: I hired him to replace some of the internal toilet parts. He also discovered the reason for the leak and corrected the problem for me and re-secured a pedestal sick to the wall and then caulked. He did the additional items for no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

11/2009
5.0
plumbing
  + -1 more
The service was a very positive experience. His price is reasonable, and his responsiveness was quick. He did professional work and left us completely satisfied. We will use this company again in the future.
Description of Work: I hired him to replace some of the internal toilet parts. He also discovered the reason for the leak and corrected the problem for me and re-secured a pedestal sick to the wall and then caulked. He did the additional items for no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

11/2009
5.0
plumbing
  + -1 more
The service was a very positive experience. His price is reasonable, and his responsiveness was quick. He did professional work and left us completely satisfied. We will use this company again in the future.
Description of Work: I hired him to replace some of the internal toilet parts. He also discovered the reason for the leak and corrected the problem for me and re-secured a pedestal sick to the wall and then caulked. He did the additional items for no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

11/2009
5.0
plumbing
  + -1 more
Very happy with their service. Scheduling was easy and professional, then about 10 minutes before their window started (8-10) customer service person called to confirm and let me know that the technician would be leaving from the Carrollton office at 8 a.m. so I would know a timeframe to expect him in. He arrived when I would have expected and quickly got to work. I had 5 issues I wanted to ask him about including a leaky toilet. He was very nice and professional (wore the shoe covers and everything) and I feel like he was very honest with me about the prices for the other services that I decided not to do because they were nice to haves (putting in gas for a future stove purchase and adding a hot water booster to my kitchen). He said they could fix the toilet for $339 or they could do a new one for $449 + tax so I went with that option. He checked his schedule and determined he could do it that day and then he and another guy that showed up got to work. Did a great job and thought they were extremely curteous and professional. Plus 10 minutes after they left I got a call asking me to rate their service and share with them anything that they could have done to make it better. Very impressive service. Would definitely recommend them to a friend.
Description of Work: Installed new toilet and estimated prices for other services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$489

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
Yes, Benjamin Franklin Plumbing offers a 10% senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.
Benjamin Franklin Plumbing offers the following services: Repair, Replacement & Water Heater & Softener Installation, Toilet, Kitchen Sink, Garbage Disposal, Bathroom Faucets, Shower Head, Valve, Drain, Clean-Out, Flush Valve, Caulking, Gutters Cleaning, Hose, Septic Tank & Vent Stack.
Air conditioning

Contact information

1100 Jupiter Rd, Plano, TX 75074

https://www.benjaminfranklinplumbing.com/dallas/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day