At B&B Maids Service our goal is to provide reliable quality and affordable sanitation solutions for every home, business and institution we serve. We understand that every job we do is unique and we will consult with you to create a detailed schedule that fits your needs, whether you need a one time spring cleaning, special event cleaning, or a recurring cleaning. This type of attention and personalized services is what has endeared us to our long standing clients in the D/FW area.
Business highlights
20 years of trusted experience
Minority Owned & Operated
Se Habla Español
Services we offer
House, Office, Commercial & Janitorial Cleaning Services - Restroom Cleaning & Sanitization, Floor Maintenance, Carpet Cleaning, Window Cleaning, Move In & Out Cleaning & Lease Office Space Cleaning.
The 3-person crew did a nice job and were friendly. I would use them again.
Description of Work: Deep house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$279
Response from B & B Maids Service Inc
Dear member, Thank you so much for letting us service you! We appreciate your feedback! Have an amazing day! :)
curtis H.
06/2018
5.0
house cleaning
+ -1 more
great - the two person team were respectful and professional.
Description of Work: entire house deep cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! We are very glad everything went well. Have an amazing day! :) Kind Regards, B&B Maids.
Charles S.
06/2018
2.0
house cleaning
+ -1 more
They missed the baseboards, didn't clean out a horrendously dirty cupboard, didn't touch most of the rooms for a move-in cleaning (on an empty house). I thought we had understood on the phone that this was a move-in cleaning. I wasn't present for the cleaning and to be honest I'm not even sure what they did, except for the bathrooms, which looked good.
Description of Work: single house cleaning
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$300
Response from B & B Maids Service Inc
Dear Member, thank you very much for your feedback. We have our 24 hours guarantee where we will come back, and we always do, to clean any items our cleaning crew missed or didn't clean well. However, we never received a call regarding the items our team missed. A team of two people was there for 3 hours and they did clean the baseboards, the rooms, cabinets inside and out and the complete house according to the guidelines that were sent to you. It does happen where they miss a few areas and we are always very happy to come back. Thank you very much for your review, it really helps us to address the issues with our team and always improve our quality of work. Have a wonderful day! We wish you the very best! :) B&B Maids Cleaning Service.
Scott W.
06/2018
5.0
house cleaning
+ -1 more
They came in and surprised my wife with a great deep clean! We have used them twice and are looking to use them again!
Description of Work: Deep clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from B & B Maids Service Inc
Dear member, Thank you so much for letting us service you! We appreciate your feedback! Have a wonderful day! :)
Chris L.
06/2018
5.0
house cleaning
+ -1 more
They were wonderful. Punctual, Professional, Thorough and price was competitive. I have chosen B&B to be my monthly cleaning service.
Description of Work: Post Construction Clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from B & B Maids Service Inc
Hello, member! Thank you so much for your feedback. We are very glad that we satisfied you with our service. Have a wonderful week and let us know if you have any questions or concerns! :)
Judy N.
05/2018
5.0
house cleaning
+ -1 more
It went very well. They were punctual, professional, and thorough. I can recommend the services of this company.
Description of Work: deep cleaning of recently purchased home before move-in
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from B & B Maids Service Inc
Dear Member, Thank you so much for your review! Have an amazing day! :)
Greg T.
05/2018
5.0
house cleaning
+ -1 more
The maids were professional and thorough.
Description of Work: Cleaning service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from B & B Maids Service Inc
Dear Member, Thank you very much for your honest review! We wish you a wonderful day! :)
Lynne P.
05/2018
5.0
house cleaning
+ -1 more
B&B Maids did such a great job the first time that we hired them for monthly cleaning. Carol was really great to work with!
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from B & B Maids Service Inc
Dear Member, Thank you very much for your review! It was great working with you. Have an amazing day! :)
Israel T.
04/2018
5.0
house cleaning
+ -1 more
I was happy with the service received from B&B Maids. I have them clean our home every-other-week and they're always did a great and consistent job The office staff was very helpful. You will be happy if you go with them.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
French T.
03/2018
1.0
house cleaning, window cleaning
+ 0 more
The first time I hired B&B the workers were very combative about what was in scope even thought I printed out the terms of the offer in Angie's list. Eventually after direction from head office the work was performed and satisfactory. The 2nd time I hired them the company--they claimed that they didn't do work in my area anymore--which is not true. The company continues to advertise recent specials in the area but try to bait a switch consumers on scope of the specials--- and refuse service because they don't want to honor the specials that they advertise and consumers purchase in good faith. Questionable integrity. Beware.
Description of Work: Deep Cleaning as Advertied
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
David B.
02/2018
5.0
house cleaning
+ -1 more
Awesome experience. Will definitely use again
Description of Work: Cleaning and organizing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! Have an amazing day! :)
Carl H.
01/2018
5.0
house cleaning
+ -1 more
Cleaning crew arrived promptly and cleaned the home very thoroughly.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! Have a fantastic day! :)
Lisa H.
01/2018
5.0
house cleaning
+ -1 more
Very good service. Prompt. Professional. Will definitely use again.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! Have a wonderful day! :)
Kala V.
01/2018
5.0
house cleaning, floor cleaning
+ 0 more
Very well. Will definitely use again, and recommend to friends and family.
Description of Work: House cleaned top to bottom with a special focus on floors and kitchen cabinets.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! Have a wonderful day! :)
JEREMY C.
01/2018
5.0
house cleaning
+ -1 more
They were fine - they did the work contracted for in a timely manner
Description of Work: They completed a move-out cleaning for me and did a great job.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! Have a wonderful day! :)
sara A.
12/2017
5.0
house cleaning
+ -1 more
B&B Maids does a great job, they clean for us on a monthly basis and they are always friendly, efficient and thorough. I also appreciate how accommodating they are, I have had the crew come at different times from our schedule for the last two months and Claudia in the office is always so flexible and friendly about the schedule changes. We really like this company and think they do great work!
Description of Work: Monthly Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! We were very grateful to have you. Have a wonderful day! :)
Kimber G.
12/2017
5.0
house cleaning
+ -1 more
I have used this company more than once and will again in the future. They are easy to book with, have arrived on time and brought enough people to get the job done. They were open to feedback the second time I had them back when I asked them to pay a little more attention to some areas.
Description of Work: Deep clean of a house less than 2,000 square feet.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! We were very grateful to have you. Have a wonderful day! :)
Laurel R.
12/2017
5.0
house cleaning
+ -1 more
Fine. It only took three of them 1 hour.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! Have a wonderful day! :)
Phong T.
12/2017
5.0
house cleaning
+ -1 more
The ladies did a great job and cleaned everything.
Description of Work: I needed a deep cleaning of my home after 6 months of no maid service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199.99
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! Have a wonderful day! :)
Paul B.
12/2017
5.0
house cleaning
+ -1 more
Fantastic! The ladies did great work, and were super nice & friendly. The house looks sparkly clean & smells so fresh!
Description of Work: Deep cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! Have a wonderful day! :)
Earnie J.
11/2017
3.0
house cleaning
+ -1 more
Three ladies showed up on time. They actually did a good job of cleaning; however, my issue was with them throwing items away and not putting things back where they belonged or putting items in odd places. For example, in the stuff they swept up off the floor, they included my bath towel mat as well as the plastic traction bath mat that I had in my shower. For the life of me, I could not figure out why anyone would throw these items out! If I had not been paying attention, these items would've been thrown in the trash. The shower mat was a round one that is very difficult to find that I have had for years and would not know where to get a new one had they thrown this one out. It had mold on it, so I had to take it out of the "trash pile," put bleach on it myself, and rinse it in my kitchen sink. Also, they swept up a jewelry box that had a piece of jewelry in it. Again, had I not been paying attention, this piece of jewelry would have been thrown out. Also, I had several plastic shoe boxes, some were wide enough to put boots in. They put random shoes in the boxes. I don't know if they were just trying to get things off the floor, but there were shoes that I could not find the match for because there were mismatched shoes in boxes. In one of the boxes, they had placed 3 shoes. They did not sweep underneath the bed at all. I did not realize that until after they left because I swept several shoes from underneath the bed. Also, I had a device used for boil eggs that was sitting on my counter. It was still in the box, so it was obvious what it was used for because the box had a picture of eggs on the front. Instead of placing it back on the counter where it was, they placed it underneath my sink where my cleaning chemicals are located. The deal said it included cleaning the exterior of the refrigerator. However, the place where you place your glass to get in ice was brown and mucky and never even touched. The deal also included changing linens. The top flat sheet was just thrown on the bed without tucking it in on the end. I also didn't like the fact that they asked me to fill out an "Angie's List" form (it was basically the same thing as what the customers complete online, but in paper format) before they left. I needed to look things over really well to provide a through review. I partially completed it, but I there were some things I did not realize that they had done or improperly done until after they left.
Description of Work: I purchased one of the offers from Angie's List for deep cleaning for up to 2300 square feet.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$199
Response from B & B Maids Service Inc
Dear member, Thank you so much for your feedback! We're truly sorry to hear that your first time deep cleaning did not go as well as you expected. However, we also offer a 24-hour guarantee that we will go back at your convenience in order to redo your entire home if necessary. Please note that we also kindly ask our customers to declutter their homes as much as possible so the cleaning can be effective. Thus it'll give the maids more flexibility to do the job. As part of our policy, we always make sure to send a confirmation email, in which we require first time clients to confirm back with us that they have read all the terms and conditions, including their information. We have already addressed the comments to the crews and will make sure to always improve on our mistakes. Again, thank you so much for your review. Your feedback is very important to us at it betters the service! Have wonderful day! We wish you the best of luck! Regards, B&B Maid Service.
Patricia R.
11/2017
5.0
house cleaning
+ -1 more
Great! Very responsive to my needs and suggestions.
Description of Work: The whole house - deep clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! We were very grateful to have you. Have a wonderful day! :)
Patricia D.
10/2017
5.0
house cleaning
+ -1 more
Very good job when the crew came. The day they were originally scheduled no one showed up. After I contacted them, the owner called and apologized,then sent a great team the next day. I was very pleased with the work done.
Description of Work: Deep clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! We are so glad everything went well. We apologize for inconvenience that occurred on the original date. Thank you for being patient with us and giving us a second chance. We will strive to improve more on our service and communication. Again, thank you so much for your input! Have a wonderful day! :) Regards, B&B Maid Service.
Omar H.
10/2017
3.0
house cleaning
+ -1 more
The couple was professional, but the work was subpar.
Description of Work: Overpriced and did a poor job. Did not clean the corners of the baseboards and the floors weren't that clean. Dust was left on shelves and windows weren't cleaned.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$200
Response from B & B Maids Service Inc
Dear member, Thank you so much for your feedback! We're truly sorry to hear that your first time deep cleaning did not go as well as you expected. We are quite surprised to hear that as we made sure to call you and email to check how the cleaning went. We always make sure to send a confirmation email in which we require first time clients to confirm back with us that they have read all the terms and conditions, including their information. The window cleaning was not part of the deal as that would be a different additional service. However, we also offer a 24-hour guarantee that we will go back at your convenience in order to redo your entire home if necessary. We just want to make sure that you are 100% happy with us! Our customer satisfactory is really important to us! We have already addressed your comments to the crew. It is very important to hear from you in order to improve our quality! Again, we are deeply sorry! Have wonderful day! We wish you the best of luck! Regards, B&B Maid Service.
wendy K.
10/2017
5.0
house cleaning
+ -1 more
They were very professional, and the work was good. They've left a rag behind two times now, but that's not a big deal! Very easy company to work with.
Description of Work: We did the full home housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from B & B Maids Service Inc
Dear Member, thank you so much for your review! We will definitely note to always pick up the rags before we leave. Have a wonderful day! :)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Window Cleaning
FAQ
B & B Maids Service Inc is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
B & B Maids Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, B & B Maids Service Inc offers free project estimates.
No, B & B Maids Service Inc does not offer eco-friendly accreditations.
No, B & B Maids Service Inc does not offer a senior discount.
No, B & B Maids Service Inc does not offer emergency services.
No, B & B Maids Service Inc does not offer warranties.
B & B Maids Service Inc offers the following services: House, Office, Commercial & Janitorial Cleaning Services - Restroom Cleaning & Sanitization, Floor Maintenance, Carpet Cleaning, Window Cleaning, Move In & Out Cleaning & Lease Office Space Cleaning.