About us
Business highlights
36 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Senior Discount
15%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
3.353 Reviews
Showing 26-50 of 53 reviews
Joseph S.
04/2011
heating & air conditioning/hvac, plumbing
+ 0 moreIgnoring someone that you have really screwing up on is no way to do business!!! I do not have enemies but if I did I would reccomend AL!!!!!!! The response by al's is revisionist history and just a flat out fraudulent statement! Why would they not ever call me back after I said I am going to consult my lawyer! If I had never called al's I would have an extra $1000 in the my pocket from having to replace the ceiling in the master bedroom. WARNING TO DALLAS/FORT WORTH, DO YOURSELF A FAVOR AND AVOID al's!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pretty shady operation!!!!!!!!!!!!!!!!!!!!!!!11
Description of Work: On 4/2/2010 I noticed water from the secondary drain for my AC was dripping from the second story of my town home. I googled ac repair 76021 and al's showed up. I called and scheduled an appointment. On 4/3/2010 An employee of Al showed up an hour late and told me I did not have an AC issue, I had a plumbing issue! 4/3/2010 2 hours later an employee of Al showed up to fix my plumbing problem with my AC????? Wow? 4/03/2010 Al plumber asked for a check an hour later for $279???? 4/4/2010 No water dripping from secondary drain so problem must be fixed! 4/5/2010 At 2am the d burst from the ceiling in the master bedroom of my house!! The ceiling was ruined, the carpet was drenched, and my Sealy mattress was water stained! The ceiling fan was slinging water across the room so the walls had to be dried and repainted! 4/5/2010 I started calling Al and only got an answering service! 4/5/2010 7am I received a call from Al stating they would be at my house shortly! They showed at 9:30am! They just kept saying wow to themselves! I had to loan them a flash light when they went up into my attic??? After coming down from my attic I was told they need to go back to the office and work up a repair plan? 4/5/2010 I was called at 1:00pm telling me they would be coming over to fix the problem and it would only cost $2400 I asked what the $2400 was for and all I was told was there is a lot of work that needs to be done up there? "Well we won't be sure until we are done" As soon as I said I need to consult my Lawyer, Al's went into hiding mode! The repair to the sheetrock, paint, and insulation was 1K, the amount spent to have the primary drained unclogged and the secondary reconnected ( only al's employee knows what his logic was???? ) was $300 I tried using the Tarrant County BBB (where Bedford is) I tried using the Colin Count BBB (where Al is) What a waste of time! PLEASE STOP THESE PEOPLE FROM PREYING UPON THE SENIOR CITIZENS OF THE WORLD!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,300
Response from Al’s Plumbing Heating & Air Conditioning
Donna B.
12/2010
plumbing
+ -1 moreThe repair went okay. There were two guys who came, but both forgot and left their flashlight in my bathroom. A note was duct taped to my front door to call about the flashlight. I left it on the porch for him to pick up the next day, which he did, apparently. He spent most of the time at my house trying to sell me other parts for the toilet and talking about replacement toilets which were very expensive. I asked for only my bill but no thanks for all the other stuff. I declined a quote for the toilets.
Description of Work: Replace a flapper in toilet
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$178
Response from Al’s Plumbing Heating & Air Conditioning
jack H.
08/2010
plumbing
+ -1 moreHose bibs in laundry room were leaking down the wall and buckled the wood floor. They quickly identified the problem and fixed it quickly. Excellent service, prompt, professional, well dressed and very polite. If you need a plumber, call Al,s.
Description of Work: replaced two valves in laundry room.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Response from Al’s Plumbing Heating & Air Conditioning
jack H.
06/2010
plumbing
+ -1 moreChris was professional, prompt and had the job done quickly and done well.
Description of Work: Replaced drain in bathroom sink.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$179
John M.
05/2010
plumbing
+ -1 moreI called and asked for a general estimate on some work I needed done so I called this company whom I had used several years ago. It was very common work for a plumber, but I couln't get an estimate via phone. The plumber would have to come out and look at the problem. That means a service call! Once you in, it is normally too much of an investimate to back out, even when you think you are being 'hosed'. I said no thanks and called the number one listing on Angie's List and got the work done on my terms.
Description of Work: No services.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism |
Response from Al’s Plumbing Heating & Air Conditioning
Betty C.
03/2010
plumbing
+ -1 moreI had some problems with a leaking faucet. I reported it on Angie's List. They read the report and called me. They sent out a supervisor. They completely put in a new faucet, redid under the sink and they didn't charge me a cent.
Description of Work: They replaced the faucet in the kitchen due to a leak under the sink.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$475
William P.
12/2009
plumbing, water heater repair
+ 0 moreI called Al's at about 1:00 pm and told them of the dilema I had with my 2 year old water heater ( with 9 year warranty) by Whirlpool...they told me they could come out and look at the situation and give me an estimate, if I agreed to the estimate they carry the size water heater I have on their truck and could install that afternoon. I agreed to the price and they did an exceptional job of removing the old and installing the new hot water heater and re-doing the plumbing to the recirculating pump. I will definitly use them again.
Description of Work: Replaced a 2 year old faulty water heater made by Whirlpool with a Bradford Smith water heater.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,200
Shelley S.
10/2009
heating & air conditioning/hvac
+ -1 moreAl's came quickly to give me an estimate and assisted with Insurance issues. My Technicial Carlos Riveria was fantastic and went above and beyond the call of duty to help me with the whole process, including dealing with the Insurance company as well as installation of new furnace and fan. They also provide a good warranty on their products and arranged to help with financing. Very good job.
Description of Work: I had a small fire in my furnace which required it to be replaced as well as the flute and fan.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,500
ken R.
10/2009
plumbing
+ -1 morePlumber was apparently not knowledgeable in the least on basic routine maintenance. He looked at the bottom of the tank and said 'you can't see it on this one' and then concluded the only way to maintain was to check occasionally for leaks in the drain pan. Not helpful.
Description of Work: Requested quote for water heater routine maintenance.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
HELEN & MORRIS C.
01/2009
plumbing
+ -1 moreThey are very efficient and reliable. They always provide an estimate, and, in this case, they stayed within the estimate. I would recommend them to other people.
Description of Work: They put a new fixture in my commode.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Ian D.
10/2008
heating & air conditioning/hvac
+ -1 moreThis experience triggered me to join Angie's List, the price of membership suddenly seemed trivial. On the list I found DT Air Conditioning and Heating. They were great (see my review) and I soon had a new compressor and a new slab, for the suddenly cheap-seeming price of $2015. Thank you Dana Tovi, and thank you Angie's list. $3,439 saved.
Description of Work: In my pre-angie's list days my downstais A/C failed. Not knowing where to turn, I consulted the yellow pages. Al's Plumbing, AKA Al's Air Conditioning and Heating, advertises on the front page of the AT&T Yellow Pages, and has coupons in the coupon section. So I called them. The technician (Danny? I can't make out the signature) arrived promptly and diagnosed the outside condenser/compressor as needing replacement. The diagnosis he gave me was mirrored, almost word for word, by the next service tech I hired, so appears to have been correct. I should say at this point that we had a compressor replaced on our Florida home last year for $1800, so when he gave us a quote for $5454 to replace the unit, we knew that he was overcharging by about 200%. When we pointed this out to him, he tried to convince us that it just because Texas is more expense, and no, there were no cheaper options. I was, and am, enraged by this blatant rip-off, but and trying to stick to the facts here, needless to say, I did not hire them to do the work.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$99
STEPHEN Q.
09/2008
plumbing
+ -1 moreThey were here on time and did the job very quickly. They did a very good job diagnosing the problem. They were reasonable and very professional. I would recommend them.
Description of Work: We had a water leak in our bathroom and they came out and diagnosed our problem. They repaired the leak.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$550
Rita B.
09/2008
plumbing
+ -1 moreThey charged us 800 dollars for a garbage disposal that would have cost 150 at a department store. They said you couldn't buy in a home improvement store. If we had bought it in a home improvement store and had them install it we would have spent less than half.
Description of Work: They installed a garbage disposal in our kitchen sink.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Alicia M.
05/2008
plumbing
+ -1 moreVery professional. However very expensive company.
Description of Work: Estimate to rebuild delta lavatory and replace faucet stem. Estimate total $324.00.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
$39
beckie B.
04/2008
plumbing
+ -1 moreIt did not go well. He remarked several times how nice our home was and even asked me how much it cost! I felt that was very rude and didn't like the feeling that they were trying to sell me into other plumbing costs.
Description of Work: We called them for several issues and now I wish I had already been a member of Angie's List before calling. The service men came to our home and couldn't find the leak under the sink. He replaced 3 valves and that amount total the $650.00. We only wanted one replaced, but then he said we had to do the other 2, they mysteriously started leaking when he replaced the one. He tried selling me two new toilets, when all that was needed was the kit being replaced.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$650
03/2008
plumbing
+ -1 moreWe were going on vacation and a shower head began to leak. I was out of town so my wife called Al's plumbing. When the plumber showed up he said he would need to replace the fixture for $800. We have brass fixtures and he told her that they do not make brass anymore and that chrome was the current trend. He then cut a 2'x2' hole in our custom ragged bedroom wall to install the fixture. When I arrived home I called Delta who told me that my fixtures were under warranty and that they would send me a kit (cost to buy $50) to take care of this common fix. I also asked if they still made a line of brass fixtures and of course they did. I then proceeded to call Al's plumbing to ask for an explanation. I asked to speak to a manager and when I explained the situation he replied (in a very abrupt and rude tone) that if my wife was not a decision maker then I should not have had her there alone. He told me he stood by their work and basically hung up on me.
Description of Work: Fix a leaky shower head.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$850
CHERYL L.
07/2007
heating & air conditioning/hvac
+ -1 moreThey came out when they said they would be here and were finished with the work in 4 hours. I like that they took the time to explain everything that they were doing to us and the quality of work that they did was very good as well.
Description of Work: Al's replaced our 4 ton air conditioning system and had to remove the old one, prior to installing the new one.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,200
HELEN & MORRIS C.
06/2007
plumbing
+ -1 moreHe fixed our toilet so that it doesn't leak any more. The serviceman was on time, polite and neat. He was professional, but I had a feeling that maybe he fixed more than was necessary. I do believe his price was excessive for the small amount of time and work that was done.
Description of Work: Al's Plumbing repaired one of our toilets when it wouldn't stop running. They replaced a valve.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$321
CAROL A.
12/2006
plumbing
+ -1 moreHe came out and immediately said the problem was the water heater in the adjoining laundry room and that it would need to be replaced. He replaced the water heater, which ended up being a bad water heater which he immediately replaced again. We pulled the carpet up that was ruined by the leak, but the next time we did laundry the leak returned. Thankfully we hadn't replaced the carpet yet. We called Al's Plumbing to have them address the issue or give an adjustment and got no response. We called another plumber to fix the leak which was actually caused by a clog between the kitchen sink and washing machine. The water heater didn't even need replacing.
Description of Work: Called for leak in dining room.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,641
JENNIFER M.
10/2006
water heater repair, plumbing
+ 0 moreOur water heater failed after 19 years; my regular plumber was not available and so recommended Al's Plumbing. The office staff was very polite and helpful and pleasant. The plumbers came that very morning (it was still leaking and I was worried), gave the quote, and performed the work directly as they had the equipment on the truck. The two young men who did the work were very nice, polite, professional (i.e. clean cut) and did a very good job; they didn't seem to mind my watching over their shoulder and after it was installed they explained the water heater's features. The office arranged for the city inspection and we passed that today. The only complaint I had was that they had to enlarge a hole in the sheetrock where the waterline comes in and it looks bad but it's not too bad a deal because it is hidden in the closet in the garage. If it were visible I would have insisted they enclose the hole. Overall very happy.
Description of Work: Remove 19 year old water heater and replace with a new 50 gallon tank to current codes.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,500
JESSE O.
05/2006
drain cleaning
+ -1 moreTwo workers, one was a helper. Both were courteous and were careful not to track mud into the home. Able to clean out the line and everything drained properly. The only issue was that their charge was way too high for what they did.
Description of Work: Master bathroom toilet and shower were not draining properly, they were backing up. Plumber cleaned out main branch line.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$295
HELEN & MORRIS C.
03/2006
plumbing
+ -1 moreHe cleaned the dryer vent, and it seemed to work better after that. I felt that his price was exorbitant for the amount of time he spent working, which was less than an hour.
Description of Work: He cleaned out the dryer vent. He also sold us a membership to his preferred customer club for $39.99.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$321
DOUG G.
11/2005
plumbing
+ -1 moreTHEY WERE VERY PROFESSIONAL AND PRICE WAS REASONABLE. THEY EXPLAINED WHAT THEY WOULD DO AND HOW MUCH IT WOULD COST. DID NOT GO OVER THEIR PRICE QUOTE, VERY NEAT AND RELIABLE WORK.
Description of Work: TOOK OUT OLD SINKS AND PUT IN NEW SINKS AND FIXED LEAKS AND UNPLUGGED DRAIN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$875
KAROL R.
11/2005
gas leak repair
+ -1 moreTHE MEN WERE PROMPT, CLEAN CUT AND VERY SAFETY MINDED. ALL MY QUESTIONS WERE ANSWERED WITH VERY DETAILED INFORMATION. THEY WORKED VERY HARD ON A MAJOR LEAK AND REMAINED COURTEOUS AND FRIENDLY. THE WORK IS WARRANTED FOR 1 YEAR, PARTS AND LABOR AND THEY OFFER A DISCOUNT FOR SENIORS. I WOULD DEFINITELY RECOMMEND THIS COMPANY.
Description of Work: AFTER GETTING THE NECESSARY PERMIT, THE PLUMBERS TESTED FOR LEAKS. BOTH THE VERTICAL LINES AT THE HOUSE AND THE METER WERE LEAKING AND WERE REPLACED. AFTER FURTHER TESTING, THE LINE THAT RUNS FROM THE HOUSE TO THE METER WAS FOUND TO BE LEAKING. IT WAS NECESSARY TO DIG A TRENCH AT LEAST 18" DEEP FROM THE METER TO THE HOUSE, AVOIDING A POOL DECK AND GOING UNDER A FENCE (AROUND POOL EQUIPMENT) AND WORKING AROUND A TREE, IN ORDER TO COMPLETELY INSTALL A NEW GAS LINE. IN ADDITION, 9 SMALL LEAKS WERE FOUND AND REPAIRED IN THE HOUSE AT VARIOUS CONNECTIONS. IT TOOK 3 DAYS TO COMPLETE THE REPAIR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,200
LAURIE T.
06/2005
plumbing
+ -1 moreDOUG AND JOSH CAME OUT TO FIX A CLOG IN MY SINK. THEY WERE NICE, POLITE AND CLEAN. HOWEVER, AFTER THEY FIXED THE CLOG AND CHARGED ME $205 WHICH INCLUDED THE SENIOR DISCOUNT, MY SINK WAS CLOGGED AGAIN WITHIN LESS THAN 30 MINUTES OF THEM LEAVING. THEY DID COME RIGHT BACK AND UNCLOGGED IT AGAIN. THEY TRIED TO SELL ME ADDITIONAL PRODUCTS FOR TREE ROOT CLEARING. THEY STATED THAT THERE IS NO "WARRANTY" FOR THAT WORK AND THEY COULDN'T STATE THAT IT WOULD LAST. IT CLOGGED UP AGAIN ONE WEEK LATER AND I CALLED THEM BACK AGAIN FOR THEM TO COME OUT. THEY STATED IF THEY CAME OUT AGAIN THEY WOULD HAVE TO CHARGE ANOTHER $205.00. THE "F" RATING'S ARE FOR THEM NOT STANDING BEHIND THEIR WORK AND CHARGING ME SO MUCH.
Description of Work: CAME TO UNCLOG KITCHEN SINK.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$205
Contact information
2600 Technology Dr, Plano, TX 75074
www.alsplumbing.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening
FAQ
Al’s Plumbing Heating & Air Conditioning is currently rated 3.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Al’s Plumbing Heating & Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Al’s Plumbing Heating & Air Conditioning does not offer free project estimates.
No, Al’s Plumbing Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Al’s Plumbing Heating & Air Conditioning does not offer a senior discount.
Yes, Al’s Plumbing Heating & Air Conditioning offers emergency services.
No, Al’s Plumbing Heating & Air Conditioning does not offer warranties.
Al’s Plumbing Heating & Air Conditioning offers the following services: Residential & commercial plumbing including water heater repair & replacement, sewer line repair & replacement, slab leak repair, leak detection, sink and faucet repair & replacement, gas line repair & replacement, drain repair & clogs, water filter & purification, air conditioning & heating repair, replacement & installation, gas leak repair.
Contact information
2600 Technology Dr, Plano, TX 75074
www.alsplumbing.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day