Action Garage Door Repair Specialists, Inc.

Garage Doors

About us

Action Garage Door provides new garage doors & garage door repair services in the DFW Metroplex. We pride ourselves on high-quality service and installation of residential garage doors, garage openers, commercial doors, and premium steel doors. We are family owned and operated since 1984.

Business highlights

40 years of trusted experience

Services we offer

Garage Doors, Garage Door Repair, Garage Door Openers, Garage Door Opener Repairs, Steel Garage Doors, Wood Garage Doors

Amenities

Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8215 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 215 reviews

Abigail G.
05/2022
5.0
garage doors
  + -1 more
I first hired Action Door several years ago when the door was stuck closed on a Sunday. They fixed it same day. Today's visit was routine maintenance on the door, but Vester fixed something that had never worked--the little light inside the up/down button by the door to the house. I recommend them highly and will use them again.
Description of Work: Routine maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

dennis D.
01/2021
5.0
garage doors
  + -1 more
Great Job Went well. Replaced the spring, cables and did a tune up to ensure everything is working correctly. I cannot complain. Did I mention on time.
Description of Work: Broken Spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Wes L.
04/2020
2.0
garage doors
  + -1 more
Chris said over the phone it would be $299 - by the time Alex left, I paid $859.24!! Chris should have asked more questions than he did on the phone. Alex during the job really pushed the LIFETIME warranty which was even more expensive. Alex continued to show me parts that were worn but possibly still good? They replaced every part they could except the roller bar. I called another company after the fact and told them the size and weight of my door and they quoted $400!!! He told me that Action is known for this type of hard line sales pitch and that is why he does not or would not work for them as he doesn't feel right about taking advantage of customers in need. I write maybe one review per year but thought it was important that I share what happened to me so it might save you from the same experience..... Very disappointed but lesson well learned!
Description of Work: Torsion spring broken.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$859.24

Don J.
03/2020
5.0
garage doors
  + -1 more
It went great! Timely, friendly, and good service.
Description of Work: Tune up, new rollers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen D.
08/2019
5.0
garage doors
  + -1 more
Great service... Honest people. Will call again.
Description of Work: Spring replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne M.
12/2018
5.0
garage doors
  + -1 more
The spring was replaced and was back in working order quickly Would definitely use them again
Description of Work: Overhead spring broke

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil R.
11/2018
5.0
garage doors
  + -1 more
He followed up a few times to get me to hire him. Not pushy just being available. He had a great price and did the job as expected. Cleaned up his mess. Explained the opener.
Description of Work: Garage Door Opener Installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Robert H.
11/2018
5.0
garage doors
  + -1 more
Action got to my home by 11pm and had it all working by 12:30 am. Did a great job
Description of Work: Garage Door came off track on a Saturday evening. Caused pulleys, cables and springs to be broken.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dwayne M.
06/2018
5.0
garage doors
  + -1 more
Service was prompt, efficient and very professional. No issues and I would use Action Garage Door company again.
Description of Work: Replacement of broken spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ray B.
06/2018
5.0
garage doors
  + -1 more
Addressed the first time - required no return visits
Description of Work: Garage Door Spring Replacement and tune-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe P.
06/2018
5.0
garage doors
  + -1 more
The old spring broke late in the afternoon, close to closing. They took our call and were at our house the next day and did a great job.
Description of Work: Spring on garage door needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe P.
06/2018
5.0
garage doors
  + -1 more
Very well. We ended up replacing the whole system, but it was worth it. I know it will last many years and it is so much quieter.
Description of Work: Broken garage spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Ray B.
06/2018
5.0
garage doors
  + -1 more
Communication was excellent - I will clearly shown the issue that was identified, as well as what would have to be completed to resolve it (along with the price)
Description of Work: Garage Door Spring replacement and overall door maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry C.
06/2018
5.0
garage doors
  + -1 more
They responded very quickly. The installation was very professional. They actually worked us in sooner than originally promised which was a tremendous help to us since our old door was no longer operable.
Description of Work: Replaced a double garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
01/2018
5.0
garage doors
  + -1 more
Action repaired the door pull, reattached a new one to the door and replaced the spring very quickly and when promised. Will definitely use again.
Description of Work: Spring broke on door that caused the pull connected to the door and opener to pull out of the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reginald C.
10/2017
5.0
garage doors
  + -1 more
ACTION arrived at my house at 5 as promised then did a fantastic job repairing my garage door.
Description of Work: My garage door broke at 3:45 pm on a rainy Friday. ACTION was the only service willing to service my garage that day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Chris G.
10/2017
4.0
garage doors
  + -1 more
There was a discrepancy between the quote and the installers instructions, as we had requested two remotes and the installer said his instructions stated to only supply one remote. A quick call to Action and this was resolved, and we received two remotes. The installation only took a few hours. After the installer left, we inspected our new door and were disappointed to see that all the frames each panel is attached to are heavily scratched. We do not know when this damage occurred, but the scratches detract from the appearance of our brand new door.
Description of Work: We recently contacted Action Garage Door Repair Specialists, Inc. to replace a failed garage door and opener. The reason I contacted Action was due to their high rating on Angie's list.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,650

Andrew G.
08/2017
5.0
garage doors
  + -1 more
He was able to fix it right there and then. He was extremely knowledgable on garage doors (who knew garage doors could be so complex), understood how to make the bowed out door as good as possible. I also bought mtce service on both of our garage doors because of the excellent work he did on the bowed out door by changing some of the screws and fastners. Great job.
Description of Work: The tech, Paul, came to give me an estimate to repair a garage door I had hit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Action Garage Door Repair Specialists, Inc.
We greatly appreciate the review from Angie's List ! So glad Paul was able to get your garage door needs taken care of. Thanks for OUR valued customer Mr. [Member Name Removed]!

Rosalee C.
07/2017
5.0
garage doors
  + -1 more
They were very good. They were very reliable and very neat. They did good work and they price was agreeable.
Description of Work: They installed a new spring, door and made any corrections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tonda P.
07/2017
5.0
garage doors
  + -1 more
Very smoothly and quickly. Very professional and did a thorough job. The serviceman even serviced my garage door (ie oiled parts, cleaned parts, etc) that wasn't part of the spring replacement.
Description of Work: Replaced broken spring on garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick B.
07/2017
5.0
garage doors
  + -1 more
I liked them. They did a good job for me. I think their price is reasonable. I have been using them for 10 years. They put my garage door up for me years ago. They do a good job. They are pretty punctual. They clean up after themselves. They made sure everything was working properly. Even after they did the springs, they checked the hinges to make sure everything was working. They didn't have to do that.
Description of Work: I had a spring that went out and they came by to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph K.
07/2017
5.0
garage doors
  + -1 more
It was perfect. It was fine. They scheduled it, came out, did the work and left.
Description of Work: They replaced the garage door. They also replaced the motor on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan K.
07/2017
5.0
garage doors
  + -1 more
They were great. They were really nice. They put a sticker on the wall for you so you have the number for them, when they came out, the technician that came out. They do that. It was expensive but all of them are. It just seems like anymore anything that breaks it will be expensive. The woman I talked to was nice. The guy that came out was super nice and super knowledgable. The price was comparable. This garage door breaks all the time. It was an after that I had to pick up my daughter from school. It was awesome. They came out as soon as they could. They were very sensitive to that. They were not there in the next minute but I did not expect that but they were responsive. They were on time. This guy was like if you ever need anything just call. He was very responsive. Apparently, I like them a lot because there is two stickers. I have real good luck with them.
Description of Work: They fixed my garage door.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle R.
07/2017
1.0
garage doors
  + -1 more
I had 4 people come out in a month and each time I had the same complaint - garage door isn't functioning - it won't open or close. Each time they came out it was a different story as to why my door wasn't working. This aided them to not abide by the "30 day labor guarantee" from the last job because there is supposedly a new problem now. But each time they said there was a new problem I pointed to their itemized list of check points where 10 days before they said those were working fine but now in 10 days they aren't??? Totally incompetent and out for money
Description of Work: Garage door was not opening

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$410

Gretchen G.
06/2017
5.0
garage doors
  + -1 more
They have been out here several times. They do a really good job so that's the company we call every time now. They are our go-to people. We think they are great. They do a good job.
Description of Work: They have been out 3 or 4 times over several years. The last time was several months ago. I don't remember exactly. It was for an adjustment on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1224 Millard Dr, Plano, TX 75074

http://www.actiongaragedoor.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Action Garage Door Repair Specialists, Inc. is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Action Garage Door Repair Specialists, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Action Garage Door Repair Specialists, Inc. does not offer free project estimates.
Yes, Action Garage Door Repair Specialists, Inc. offers eco-friendly accreditations.
Yes, Action Garage Door Repair Specialists, Inc. offers a 0% senior discount.
No, Action Garage Door Repair Specialists, Inc. does not offer emergency services.
Yes, Action Garage Door Repair Specialists, Inc. offers warranties.
Action Garage Door Repair Specialists, Inc. offers the following services: Garage Doors, Garage Door Repair, Garage Door Openers, Garage Door Opener Repairs, Steel Garage Doors, Wood Garage Doors

Contact information

1224 Millard Dr, Plano, TX 75074

http://www.actiongaragedoor.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day