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1st Class Heat & Air

Heating and Air Conditioning

About us

If you need help controlling your home’s climate in Plano, Texas or the surrounding areas, the HVAC experts at 1st Class Heat & Air, Inc. are here to help! We offer a full range of heating and cooling services for single and multi-family homes, all designed to help you and your loved ones stay comfortable 365 days a year, no matter what the weather outside is like. We even do light commercial work! Our services are designed to get you the highest quality work at the best value. You won’t find this level of workmanship at prices this low anywhere else. We are committed to helping your family thrive with honest, reliable HVAC Services. Call today for a free quote and a same-day service appointment!

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C, Home Insulation

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8303 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 303 reviews

Charles B.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
This company has knowledge, professionalism and most importantly old fashioned integrity. They clearly follow the Golden Rule. I will definitely be hiring them again and recommending them to my friends and associates.
Description of Work: Furnace was malfunctioning and needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mohamed A.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Good. They let me know that the units are ok.
Description of Work: AC inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Hollie P.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
My ac quit working and it was blowing hot air. i called first class air and they sent wesley out right away! after looking over my entire outside unit it turns out it was just a wire that came unplugged upstairs and he fixed it and i had cool air again! hes a blessing and i couldnt be happier with the service from 1st class air !!!
Description of Work: an ac check on my outside downstairs unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119.9

Michael P.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
All OK. Arrived promptly, diagnosed problem, and fixed.
Description of Work: replaced thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Will C.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Based on my interaction with them, along with their helpfulness and honesty despite me not being a current customer, I would have no trouble recommending or using their service in the future.!
Description of Work: Had some issues with a furnace in our newly purchased house and was having difficulty getting in touch with the original installer. Called 1st Class H&A and they were more than willing to discuss what I had already diagnosed and possible remedies, despite it being a cold day when I'm sure they had quite a few customers requesting their service. In the end, they recommended I continue reaching out to the original installer or authorized dealer of that type of equipment as it would still be under warranty.
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna W.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
The technician showed up a little early, which I thought was pleasantly unusual for a weekend service call. He lit the pilot lights and performed a carbon monoxide test. Piece of cake. In less than 20 minutes, he had both furnaces running properly.
Description of Work: The pilot lights in our furnace units had never gone out before, not in nearly ten years of owning our house. But of course this happened on the coldest night of the season, which also happened to be the night we were expecting guests. We thought it odd that both the upstairs and downstairs units had the same problem, but since neither my husband nor I are mechanically minded, we had to go without heat for the night. Our guests survived under a pile of blankets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Angelica R.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great! Up and running within 20 mins
Description of Work: The pilot of our furnace was replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Sharon S.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
I was impressed when Troy was at my house within 2 hrs. after I called. I asked him to do whatever it took to get it working for now, because I just had surgery and was really short on funds. ( couldn't afford a new unit now). The problem was corrected with a small connector which he had on the truck. The cost was minimal considering it included service call, diagnostic, and repair. Troy was friendly, knowledgeable, and answered all my questions. Looking back - when I said 'do whatever it takes' -I could have been taken to the cleaners, but instead they proved their integrity. 1st Class!
Description of Work: My AC suddenly just stopped working one evening. I have breathing problems, but thought I'd be fine during the night because it was cooler outside. I slept with the fans directly on me and was OK till I moved around the next morning. Believe me, I called them first thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Dana H.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Our A/C was not cooling had another company come out. They work on commission beware Baker Brothers and wanted 17K for a whole new system!!! They wanted to install a new return we need not need! Said blower motor was bad and outside unit was bad and coils leaking . They also tried to scare us by tell us if we did not replace the heater as well we could get Carbon monoxide poisoning. Got a second look and called 1st class air. They came out and said outside unit was working fine and blower motor was working fine. It was blowing air just not cold air. They did Find a leak in the coils and recommend we replace that unit as it was 15 yrs old and on its last legs so they send Rocky over a few days later ( they could have done it same day but I had to get back to work) Rocky and helper installed new coil unit with 10yr warranty (also fixed a bad return pipe for free!) It took about 3 1/2 hours. They cleaned up and left. Also They have 0% financing for 18 months. Cost was 3K . I saw cheaper prices to do this same work but the difference was not that much. I would rather pay a bit more to have it done right. They guys a great I would recommend them. As for the heater they said our was fine and it had a safety switch on it so that if Carbon monoxide where happen it would shut off. They other guys lied to us.
Description of Work: A/C was not blowing cold air. Leaking coils

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

diana H.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
We are super satisfied and happy customers relaxing in our cool home! I definitely would recommend 1st Class to get the job done in a cost efficient manner and super fast. We will use them for all our future ac/heating needs.
Description of Work: My AC stopped blowing cold air and it was a sweat shop at home until 1st Class repair man showed up and quickly diagnosed and fixed the problem. He was punctual, professional and knowledgeable and performed diagnostics on our system and compressor and then took care of the numerous problems with my system to bring it back to life and start blowing cold air. The weather was bad today but that didn't bother our repair man. He was working outside in this yucky weather to get the job DONE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalie N.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt and professional. They did excellent work.
Description of Work: They fixed the air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott & Kay H.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent all through. We would definitely use them again.
Description of Work: They did our heating and air conditioning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ruby F.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The Technician came and diagnosed the problem with my A/C and fixed it right away, very happy that I didn't have to replace the unit, and it's running great again!
Description of Work: diagnostic service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brandon M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Our experience with First class has always ben exceptional. After being nickled and dimed for years with other services they are a breath of fresh air in more ways than one. Honesty and integrity in the HVAC business are qualities that are hard to find theses days. First Class not only delivered both but also backed it up with a great quality of service. Our AC went out late in the afternoon in the middle of summer. The technician responded quickly even in their busiest season. He was very curteous and enjoyed his job obviously. The same night a team came to install a new unit well after normal business hours and stayed late to see the job done. They were quick and left no mess. This is a top of the line company at a reasonable rate. I definitely recomend First Class for all needs. I won't use anyone else. First Class is more than a name for them.
Description of Work: Assessed current conditions of unit, made excellent recommendation. Came out same evening to install a new unit for reasonable price. Stayed until job was complete well after normal working hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from 1st Class Heat & Air
Thank you for the exceptional review. We are very proud of our technicians and installers as they both work long hard hours in the heat and hot attics. If you have any issues or questions about your equipment, call us, and we will take care of it.

Wayne C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
After diagnosing the defects with my existing system the afternoon of 6/16/16 the installers returned early evening to install the new system. They worked until close to midnight to get the job done. I was impressed with the service and quality. After almost two months everything is working perfectly. The new system actually cools my house much better than my old system and my utility bills have decreased. I highly recommend 1st Class Heat and Air.
Description of Work: 1st Class Heat and Air diagnosed repairs to my existing system. Due to the age of my existing system I opted to replace the complete system which 1st Class Heat and Air was contracted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from 1st Class Heat & Air
Thank you sir. Our installers are hard working men that will go the extra mile to get it done right. If you have any issues you will find that we also stand behind our work. Thank you for choosing 1st Class.

Philip S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
GREAT! Art Garza was my technician. He is VERY professional. He took time to answer ALL of my questions. He gave me tips on keeping the system up and running at peak efficiency. I am VERY, VERY pleased. 1st Class Heat and Air is not only their name, it is the way they do business. HIGHLY RECOMMEND...
Description of Work: AC inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from 1st Class Heat & Air
Thank you Mr [Member Name Removed]. I will pass this on to Art. Love to hear these type of reviews.

Janet G.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
1st Class always responds quickly and usually has any parts needed and makes the repairs quickly. We have been very pleased with their services over the years.
Description of Work: Replaced condenser fan motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Brooke S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent and speedy service! 1st Class was able to service my A/C within one hour of another company cancelling on me. The emergency repair service fee was more than fair, and far less than three other companies I contacted. Technician was very professional and knowledgable. I highly recommend this company.
Description of Work: Emergency A/C repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Brooke S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Love this company! So polite and fit me into their scheduling for an emergency repair. Great, honest service is hard to come by and First Class delivers!
Description of Work: Emergency A/C repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Gail T.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
We needed to have our large unit replaced on the weekend late and they were able to take care of us quickly and did a phenomenal job!! Very professional and we would highly recommend them to everyone!!
Description of Work: Replace an old a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Terry T.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Randy and his team are the best! Art is my favorite tech. I've been using 1st Class Heat and Air for years. They have replaced all three of my units. The offer 1st class service with an affordable rate. I would highly recommend them for any job. What I like most is they are a faith based company and give a lot back to the community!
Description of Work: Annual check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

rebecca L.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The appointment went very well. They were right on time, and it only took 2 hours. they were very polite, and worked very hard. i was very satisfied with the company, and my technician as well. if i needed my airconditioner work on again, i would for sure give first class a call!!
Description of Work: 1st class air came out to my house and repaired my broken airconditioner, as it was very hot in my house and causing my whole family discomfort. Whenever they finished their work, i felt a difference in minutes. it was finally cool in my house again and i am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$464.9

Derek M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Their team showed up very quickly after my call and went right to work. They stayed late even after I had to leave to run an errand. Their techs are very polite and won't stop until they get it done right. I have used 1st Class for home and business calls and I've never encountered a better company. Hey truly are the best in the business.
Description of Work: Re-wired blower in attic, added freon to outside unit and inspected/replaced filters and pulley on fan inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ericka B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Jeff was the tech that came out. Was very professional, answered all my questions/concerns. On time.... Diagnosed the problem, recommended a fix, provided the cost and explained everything he was doing and why. They are already in my phone and I have no problem recommending to friends/family etc. Great experience!!!
Description of Work: Replaced the compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Silver M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
I've used First Class Heating and Air the last three times in the last 4 years. Wesley is the best tech ever and I always ask for him. I have to say honest and great service. I am always satisfied, I realize the importance of annual AC,heating checkups. They've saved me a lot of money.
Description of Work: Blow out air conditioning drain and freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Contact information

2712 S Rigsbee Dr Ste 5, Plano, TX 75074

https://www.1stclassairservice.com/

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACL#B00018282E
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
04/22/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

1st Class Heat & Air is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 11:00 PM

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 11:00 PM

1st Class Heat & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, 1st Class Heat & Air offers free project estimates.
No, 1st Class Heat & Air does not offer eco-friendly accreditations.
No, 1st Class Heat & Air does not offer a senior discount.
Yes, 1st Class Heat & Air offers emergency services.
No, 1st Class Heat & Air does not offer warranties.
1st Class Heat & Air offers the following services: Heating & A/C, Home Insulation

Contact information

2712 S Rigsbee Dr Ste 5, Plano, TX 75074

https://www.1stclassairservice.com/

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM