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1st Class Heat & Air

Heating and Air Conditioning

About us

If you need help controlling your home’s climate in Plano, Texas or the surrounding areas, the HVAC experts at 1st Class Heat & Air, Inc. are here to help! We offer a full range of heating and cooling services for single and multi-family homes, all designed to help you and your loved ones stay comfortable 365 days a year, no matter what the weather outside is like. We even do light commercial work! Our services are designed to get you the highest quality work at the best value. You won’t find this level of workmanship at prices this low anywhere else. We are committed to helping your family thrive with honest, reliable HVAC Services. Call today for a free quote and a same-day service appointment!

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C, Home Insulation

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8303 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 226-250 of 303 reviews

Johnnie Y.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
It is fixed.
Description of Work: Checking HVAC not working properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job
Description of Work: Air conditioner maintenance (3 units)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam F.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well
Description of Work: Just a winter check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John L.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
....
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Catherine G.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brent Z.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
repairs went like clockwork.
Description of Work: One AC unit had stopped working, and two others needed additional coolant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Deandra L.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went very well
Description of Work: Replaced capacitor on HVAC unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Dan F.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! Will use them again!
Description of Work: Compressor had stopped running. Quick diagnostics, fair price. Also performed a multi-checkpoint review. Very satisfied!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Janice F.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Quite well.
Description of Work: HVAC checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Angelica P.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brooke S.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Called 4 different companies for emergency AC service on a Sunday. Not only was 1st Class able to respond the quickest, but they were also the most reasonably priced for an emergency call. Tech showed up early and was quick and honest with repairs. Highly recommend!
Rating CategoryRating out of 5
Yes, I recommend this pro

michelle R.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great, nice guy.
Description of Work: AC was dripping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

James W.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great. Works like a charm
Description of Work: Installed a new AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Udaya J.
08/2016
1.0
heating & air conditioning/hvac
  + -1 more
Never Showed up
Description of Work: Got Appointment from Dan for recharging Freon of one my A/C unit. Then after some time he called back to tell me that he cannot honor the appointment citing I had not done what they recommended last time although I had paid them for the Diagnosis. They had asked me to do something which was not the issue at all as I had taken a second opinion. I will never recommend these guys.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from 1st Class Heat & Air
Actions speak louder than words. The fact that you attempted to book service with our company after having dealt with us twice in the past shows that we did an "A" rated job. The choice is this: Limit the amount of times we will service customers that do not do repairs or raise prices for everyone. By operating efficiently we can hold costs down and provide faster service for those in need.

MICHELLE C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Rafi R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were here May of 2016.
Description of Work: I used 1st Class Heat & Air for heating and air conditioning service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Wilson S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen L.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked my HVAC system and gave me some great feedback

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

David T.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nived K.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$19

Sandra P.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Chad M.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$65

Deandra L.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Letha K.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
When I contacted this company, they were capable of coming out the same day. Good thing for Texas summer heat. I didn't like that I was given a 3 hr timeframe but for someone coming out the day you call I can you really complain? I received a call that the technician was on his way and within 15-20mins of that they arrived. They very quickly were able to discern the problem and make the repair. They gave both of my units the once over and made sure that all the fittings were tight and in general good working condition overall. They were very good about explaining to me all costs that would be incurred before making the repair. They even took the time out to show me where my filters were located and how to change them. They weren't pushy about them specifically making the repair or trying to push me into a service plan. They were willing to answer all of my questions and didn't try to annoy me by talking over my head. I did purchase a service plan from them at the time of the repair. My only contention is I purchased a service plan at the time of the repair. As part of that service, the fee for the service call is suppose to be waived; however, since mine was setup at the same time it was not waived.
Description of Work: repair of condenser unit and freon added

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$447

Erika O.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
When I called to make an appointment, First Class was able to schedule me for the next day, with a two hour appointment time frame. The tech showed up right in the middle of the scheduled window. He checked my heating system and made recommendations to improve efficiency, and alerted me to potential problems I may have in the near future. He did not try to perform any unneeded repairs or services. He was also very friendly and professional.
Description of Work: Tech came out to check my heater for safety and efficiency before I used it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.9

Contact information

2712 S Rigsbee Dr Ste 5, Plano, TX 75074

https://www.1stclassairservice.com/

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACL#B00018282E
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
04/22/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

1st Class Heat & Air is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 11:00 PM

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 11:00 PM

1st Class Heat & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, 1st Class Heat & Air offers free project estimates.
No, 1st Class Heat & Air does not offer eco-friendly accreditations.
No, 1st Class Heat & Air does not offer a senior discount.
Yes, 1st Class Heat & Air offers emergency services.
No, 1st Class Heat & Air does not offer warranties.
1st Class Heat & Air offers the following services: Heating & A/C, Home Insulation

Contact information

2712 S Rigsbee Dr Ste 5, Plano, TX 75074

https://www.1stclassairservice.com/

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM