They were good. I spent $1800 on the job. I have used them in the past to do other plumbing jobs. They have helped me a lot to fix the frozen pipes. I will use them again in the future.
Description of Work: I used Compass Plumbing, a week ago. They repaired frozen pipes and replaced a well pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
OFELIA J.
07/2006
1.0
plumbing
+ -1 more
NEVER SHOWED UP. I CALLED BACK AND THEY SAID THEY COULD COME ON FRIDAY. WOULD NOT TAKE BLANK CHECK FROM MY DAUGHTER BUT SAID THEY WOULD BILL US. ON SUNDAY, AT 5:15 MY DAUGHTER FLUSHED THE TOILET AND THERE WAS FLOODING ALL OVER THE HALL, BEDROOMS, CLOSETS. TURNED OFF WATER. I JUST CALLED SEVERAL COMPANIES, 1 GOT HERE AT 7:15, THE PLUMBER TOLD ME I NEEDED A WHOLE NEW UNIT. IT CAUSED 1600 DOLLARS OF WATER EXTRACTION AND DAMAGE. ONCE ALL THE INVOICES WERE COMPILED, THEY SAID THEY WOULD GET BACK WITH ME BECAUSE THEY DO HAVE LIABILITY INSURANCE. TODAY THE OWNER CALLED AND WAS VERBALLY ABUSIVE. BECAUSE I ALLOWED ANOTHER PLUMBER TO TOUCH IT, HIS WARRANTY WAS OVER WITH. HE IS NOT GOING TO DO ANYTHING, BUT THIS WOULD HAVE BEEN AVOIDED IF IT WAS PROPERLY FIXED THE FIRST TIME BY THEM. HE WAS NOT GOING TO DO ANYTHING ABOUT IT, AND TOLD ME IT WAS VERY IGNORANT OF ME FOR NOT CALLING THEM FIRST. THEY CLAIMED THEY HAD 24 EMERGENCY SERVICE AND IN THE YELLOW PAGES IT WAS NOT LISTED.
Description of Work: I CALLED THEM ON TUESDAY MY TOILET WAS OVERFLOWING ON THE TANK, BUT THEY COULD NOT COME UNTIL THURSDAY.
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Service Categories
Plumbing,
Wells and Pumps,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Water Heaters
FAQ
COMPASS PLUMBING is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
COMPASS PLUMBING accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, COMPASS PLUMBING does not offer free project estimates.
No, COMPASS PLUMBING does not offer eco-friendly accreditations.
No, COMPASS PLUMBING does not offer a senior discount.
No, COMPASS PLUMBING does not offer emergency services.
Yes, COMPASS PLUMBING offers warranties.
COMPASS PLUMBING offers the following services: Residential/Commerical new construction, remodels, and repairs