11/11/06 We called because our washer stopped agitating and spinning. The man who came out determined it needed a new transmission, which he would order and install on Monday 11/19/06. The company only charges a service call if they don't do further work, but since we were ordering the part, we paid them $150. We called to reschedule the repair due to a family death and were told that the part was back-ordered until sometime in January. We were told at that time we would be receiving a check for the unpaid balance. Today, 12/14/06, we still haven't received the check AND we have called them repeatedly and left messages. Meanwhile, we went to a reputable vendor and purchased a new machine.
Description of Work: Our washing machine stopped spinning. We were told it needed a new transmission. No actual work was performed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
AMY G.
10/2006
4.0
appliance repair
+ -1 more
They came on short notice, and it only took 10 minutes to remove the clothing. Unfortunately, they had a minimum charge of $99.
Description of Work: They came to remove an article of clothing which got stuck in our washing machine drain.
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Service Categories
Appliance Repair
FAQ
WATKINS APPLIANCE SERVICE INC is currently rated 3.5 overall out of 5.
No, WATKINS APPLIANCE SERVICE INC does not offer free project estimates.
No, WATKINS APPLIANCE SERVICE INC does not offer eco-friendly accreditations.
No, WATKINS APPLIANCE SERVICE INC does not offer a senior discount.
No, WATKINS APPLIANCE SERVICE INC does not offer emergency services.
No, WATKINS APPLIANCE SERVICE INC does not offer warranties.