From the beginning, David was late or a no show. His professionalismBor lack thereof is a model of what not to do if you own your own business. He woould not take or return calls or texts, he would not be on time (if he showed at all), and he had a thousand excuses why the job was not done correctly. Surface discoloration, ripples in the finish, etc. remain to be corrected, and i have no idea if or when he plans to return. David and his crew attempted to do the job, but every attempt caused new problems. Not only did i come to question his competence, i learned to question David's integrity. He lied to my general contractor several times, claiming to be at the job site -- where i was standing and he was nowhere to be seen. He promised repeatedly to show up at certain times, but did not. My general contractor begged and offered extra money and additional supplies and labor to help David complete this job, but to no avail. No communication from David. The job remains unfinished. We now are trying to find another subcontractor to complete this job because it appears David has abandoned this job. Final payment for service is pending because David has not told us the cost to date.
Description of Work: My contractor called David in to finish a concrete countertop in my newly constructed outdoor kitchen. David was to coat the counter with a clear epoxy so that pinholes and defects in the concrete finish would disappear. The goal was a mirror-smooth high gloss, durable finish.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Response from Pro Surface Inc
This was not my customer. This was a favor for a friend of mine. This lady did this to everyone on the job site..Timberline was her contractor, not us. This is disappointing because i didn't charge a penny..
David G.
09/2011
5.0
bathtub refinishing
+ -1 more
They were very good. The guy was very responsive and communicated well to let me know what his status was. He got the job done in the time and the price that he quoted me on.
Description of Work: They completely redid the sink and put some enamel coating on it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Pro Surface Inc
Dear Member, thank you very much for your positive review! We appreciate your business and pride ourselves on customer satisfaction.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes,
Bathtub Restoration,
Remodeling - Modular & Mobile Home,
Basement Remodeling,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling,
Architects,
Marble and Granite,
Homebuilders,
Garage and Shed Building,
General Remodeling,
Closets
FAQ
Pro Surface Inc is currently rated 3 overall out of 5.
Pro Surface Inc accepts the following forms of payment: Check
Yes, Pro Surface Inc offers free project estimates.
No, Pro Surface Inc does not offer eco-friendly accreditations.
No, Pro Surface Inc does not offer a senior discount.
Yes, Pro Surface Inc offers emergency services.
Yes, Pro Surface Inc offers warranties.
Pro Surface Inc offers the following services: Kitchens & bathrooms remodeling. Concrete stain, bathroom remodeling, pool decks, concrete countertops, outdoor kitchens.
House painting, cleaning, hangman services, electrical.