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16 years of trusted experience
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Reviews
4.914 Reviews
Showing 1-14 of 14 reviews
Jessica C.
09/2020
plumbing
+ -1 morefix leaking toilet, replace water filter & UV light
Description of Work: Horrible experience. It is during COVID and the guy threatened to leave when he arrived 5 min early and it took me a few min to open the door (I had to lock my dog up). Then he threatened to leave when he walked into my house without shoe covers (I told them when scheduled that shoe covers are required in my home). He puts shoe covers on and then, after looking at all my items for repair/replacement, tells me is will be $265 just to replace one water filter & UV light in my garage. I asked him why a 15 min job cost so much and he told me gas and cost of second guy. I told him that his company does not charge trip charges so he cannot add that to his estimate. He said he refused to work with me and left my home. I can’t tell you how frustrating this experience was. I called his company to complain as soon as he left. I have had others do the same filter & light replacement and it is fast. I can do it myself but prefer an expert handle it. This was total bait and switch. They advertise no trip charges and free estimates. Then they build it into the estimate they give you. To be honest, I have no idea if this guy was over charging me due to ignorance of the work involved (he told me he never did it before) or if this is a company wide overcharge issue. I specifically requested someone who had done the filters and UV light before and they said they had that experience. He was helpful when he looked at a leaking sink, and my two toilets. I thought he was nice and communicated clearly except for the constant threats of quitting. I give up. Calling another company, I don’t care if they have a trip charge as long as they do the work correctly. Good luck if you use this company. I hope your experience is better than mine.
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Alan R.
05/2018
plumbing, drain cleaning
+ 0 moreEmelio was professional through the entire experience. He called me before he came to the house giving me an estimate of when he would arrive. He listened to me describe what was wrong, then he shared his game plan for fixing it with me. My toilet was stopped up; when the water went down the drain in the bathtub, the toilet would bubble; and then the shower had sewage coming up the drain - gross. He said all 3 were related and he'd need to remove the toilet to get directly to the drain and so the toilet wouldn't break. He brought in his huge auger machine - after seeing it, it was pretty clear why the toilet needed to get removed. He explained to me what he was doing because I was curious about it. He did an excellent job and got the clog cleared completely out of the drain so everything was flowing properly again. He was careful to keep the area clean and didn't track anything through my house. It was a lot of work to do everything he did - and it's not something I could have done myself. He reinstalled the toilet and caulked it - a much better job than the builder did. He also discovered that one of the clean out valves - the one closer to the street - was broken. He suggested to call the city, etc. to get them to fix it since it's likely their responsibility (I'm making some calls on that now). I was very happy with the whole experience and I highly recommend Emelio and will hire him again when I'm ready to put in a new water softener.
Description of Work: Clean out Toilet Drain
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Yes, I recommend this pro
$367
TANYANIKA U.
05/2017
plumbing
+ -1 moreMr. Theo was very professional and took his time to make sure the job was done right.
Description of Work: I needed two toilets pulled and reset. Master room toilet also needed new tank fixtures.
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Yes, I recommend this pro
Marian S.
04/2017
plumbing
+ -1 moreGreat service.
Description of Work: Replaced outside faucet and raised water line.
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Yes, I recommend this pro
$350
Nancy W.
01/2017
drain cleaning
+ -1 more.
Description of Work: I reached out to this company about my water pressure and no ever contacted me back.
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Susana H.
03/2016
plumbing
+ -1 moreOn Friday February 19 my neighbor called me to let me know my water had been turned off because there was a yard water leak. I called Ez Flow and made an appointment for Sat from 9 to 10 am. I received a call before 9am and Emilio Hidrogo and Sergio were here soon after that. They gave me an estimate and proceeded to fix the leak. Right as they were finishing the owner Bill Ward showed up. I was very satisfied with the work done and would recommend them for any plumbing work.
Description of Work: Ez Plumbing fixed a yard leak.
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$562
GEORGE B.
02/2016
plumbing
+ -1 moreIt went really well. The young man that came out was very nice, and got right to work after preparing an estimate and picking up the needed parts. He came when he said he would, he was very polite, and easy to work with. Everything works fine, and we were very pleased with the service. There's nothing I can find to complain about!
Description of Work: They worked on a variety of plumbing projects we had collected over time.
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Yes, I recommend this pro
$330
Michael B.
11/2015
plumbing
+ -1 moreI called EZ Flow Plumbing early Sunday morning after discovering a leaky water heater. In talking with Emilio, who answered the phone promptly, he was very pleasant and helpful on the phone. He had me do some basic descriptions on what I was seeing, where it was leaking, and other details. He gave me a quote on the phone and said he could be here within 2 hours. On a Sunday! He called about 15 minutes later saying he could make it earlier! He came and was very courteous and professional. After the initial troubleshooting, he verified that there was a corroded pipe and he would need to replace it. The price would be exactly what he quoted. After pulling the old pipe, he also noticed the overflow tank was bad. He gave me the option of paying an additional $140 to replace it, or that I could go to Home Depot and buy/install one for about $40. After saying that I could do the Home Depot option, he put the new pipe in, capped it off to prevent any leaking, and explained the process for putting in the new one -- all very straightforward and not difficult. I just finished installing the overflow tank myself, which took about an hour since I was being very slow and methodical. In all, I am very pleased with Emilio and EZ Flow Plumbing, would highly recommend the company to anyone else looking for this type of work. Note that this listing seems to be under a different name, so to be sure, this is the correct listing from the business card he gave me: Emilio Hidrogo EZ Flow Plumbing 512-699-0083 www.ezflowplumbingtexas.com
Description of Work: Repaired leaky water heater.
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Yes, I recommend this pro
$185
Tara B.
11/2015
plumbing
+ -1 moreEmilio Rodrigo and Sergio were very prompt to the appointment (and even called and asked if it was okay to come early). They listed patiently to my problem and what a different plumber had already started trying to do and laid out all my options for me and explained everything every step of the way. There was some trial and error in determining exactly where the manifold was that led to the problem leak, but they asked me each time if I had a preference as to which area they tested next. Once identified they cut and capped the line and quickly rerouted it to restore all service. They did all of this work for $1700, which was THOUSANDS less than my first plumber (a contractor through my home warranty) had quoted me to do the same work. Overall they were supremely friendly, relatable, and provided excellent service. I would highly recommend them to anyone seeking a high quality plumber who will get the job done quickly, cleanly, and for a reasonable price.
Description of Work: I had a slow slab leak in my floor. They came out and identified the problematic line, capped it, and rerouted a new line through my ceiling to restore service to all areas of the house.
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Yes, I recommend this pro
$1,700
CAROLINE D.
10/2015
plumbing
+ -1 moreunknown
Description of Work: They did some plumbing work. They walked me through all the stuff and gave me really good information.
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Yes, I recommend this pro
GEORGE B.
11/2014
plumbing
+ -1 more.
Description of Work: It started with a leaky kitchen sink faucet that I couldn't repair myself. The whole sink was >15 years old, and was looking bad so an overall replacement seemed needed. I'd looked at sinks and faucets at Home Depot, but didn't want to DIY it. Bill was prompt, and I showed him what I wanted and let him make specific choices. I liked what he did, but was put off a bit by the final price, in view of what I'd seen at Home Depot. I guess plumbers charge a lot! I called him back later when I suspected I had a leaky water pipe in the yard, coming in from the meter. He couldn't come right away, and in the meantime I called my lawn irrigation system guys, who said they could handle any pipe leak for half what a plumber would charge, so they got the job this time. I liked Bill and his work though, and will call him back to repair this new faucet if and when it needs it!
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Yes, I recommend this pro
$1,000
Dianne U.
02/2012
plumbing
+ -1 moreThe plumber (Bill) arrived within ten minutes of our appointment scheduled time. His work was performed thouroughly, professionally, and at a reasonable price. I will definately use EZ Flow again and would highly recommend them to anyone who needs plumbing services.
Description of Work: Kitchen faucet replacement.
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Yes, I recommend this pro
$150
Pat M.
07/2010
plumbing
+ -1 moreI called Friday and Mr. Ward apologized that he couldn't do it that day which was fine becasue this wasn't an emergency. He picked up the commode on Monday and installed it that afternoon. Job went well and there were no problems.
Description of Work: Installed a new commode and replaced an outside hose bibb.
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Yes, I recommend this pro
$180
peter G.
02/2010
plumbing
+ -1 moreAround noon, I noticed water welling up in my front yard near the foundation of the house. My assumption was that one of the underground water lines had ruptured. When I closed the main water valve, my suspicions were confirmed. I couldn't tell if it was under the foundation or not. The house is aproximately 18 years old and entering a period when some components are failing or otherwise needing preventative maintenance. The first company I called said they couldn't investigate until the next day but recommended someone else that they had worked with in the past. In spite of the fact that their recommendation was a relatively new, small company, I gave them a call. By now it's about 1415 hrs and I was concerned that we'd be without water that night. I phoned Bill and gave him my observations and he agreed to meet me and provide an estimate between 1500-1600hrs. Meanwhile, I started digging, thinking that I could help speed the process. This allowed me to confirm that the leak was occuring at the pipe joint in the yard and not within the foundation. He arrived as promised and was easily able to diagnose the problem and we negotiated a price (he gave me a discount for having dug the hole). The work took about 1.5-2 hours to complete (right on his estimate). I found Bill to be very personable and he explained what failed, why, and what needed to be done to fix it. He upgraded the the replacement fitting to make the system more robust at no additional cost. I intend to call be the next time we have a plumbing issue.
Description of Work: Removed failed plastic coupling and replaced the coupling between underground copper and plastic pipe.
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Yes, I recommend this pro
$210
Contact information
PO Box 1806, Pflugerville, TX 78691
Service hours
Sunday:
9:00 AM - 2:00 PMMonday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
9:00 AM - 2:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning
FAQ
Ez Flow Plumbing is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 2:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 2:00 PM
Ez Flow Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ez Flow Plumbing does not offer free project estimates.
No, Ez Flow Plumbing does not offer eco-friendly accreditations.
No, Ez Flow Plumbing does not offer a senior discount.
No, Ez Flow Plumbing does not offer emergency services.
Yes, Ez Flow Plumbing offers warranties.
Ez Flow Plumbing offers the following services: hydro jetting video inspection top of the line equipment
Contact information
PO Box 1806, Pflugerville, TX 78691
Service hours
Sunday:
9:00 AM - 2:00 PMMonday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
9:00 AM - 2:00 PM