They charge double to going rate, promising very high quality. NOT Quality or professional work by any means! a kindergartner would do a better job. Shoddy shoddy work. They botched up construction and finishing work on our kitchen island wall/archway, etc. They don't have the ability to properly finish and stain wood. They have left us with a disaster after several times attempting to fix, and finally instead of stripping and starting over their solution was to paint over it. They are consistently caught in lies to me and to each other. Don't believe anything they say or have in writing. Satisfaction is NOT guaranteed! They will leave you with a disastrous mess, forcing you to dish out even more money to have a real professional fix it. This 3-5 day process went on for a month. I have numerous hideous pictures as proof. I could go into a dissertation of details, but stay far far away from these people. They're thieves! And will are being forced to resolve this in court. HORRIBLE HORRIBLE HORRIBLE! Rip off! Taking advantage of others is sad and horrible. I fear I am headed to court on this. This sucks. Please please please don't even for a second consider hiring them. They prefer to gibber jabber and point out imperfections of workmanship, that supplying quality workmanship. The wife is the 'owner' and contradicts everything the husband and other workers say. She is very defensive, combative, and unwilling to discuss potential solutions. There are too many left hands in this business, and left and right hands certainly aren't working together. Also false advertising regarding 'free estimate'. It is not free UNLESS you hire them. I know a good clue should have been that they don’t accept credit cards, as they want to make sure you can’t contest charges, and that the final payment which was supposed to be upon completion, was requested before satisfaction was guaranteed. I am just simply in massive tears, and have been several times throughout this project. :'(
Description of Work: replace island countertop with granite, replace load bearing wall wall with arch, as removal wasn't possible due to plumbing and beam support.
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FAQ
Vicktory Home Solutions is currently rated 1 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
No, Vicktory Home Solutions does not offer free project estimates.
No, Vicktory Home Solutions does not offer eco-friendly accreditations.
No, Vicktory Home Solutions does not offer a senior discount.
No, Vicktory Home Solutions does not offer emergency services.
No, Vicktory Home Solutions does not offer warranties.
Vicktory Home Solutions offers the following services: Business closed