Master Remodelers

beautiful job!!!

Originally called to get a quote on replacing all the siding on our home. While quoting the siding we asked about new windows and was so pleased with the cost that we contracted to have all new siding and windows. We are very pleased with the work done. Bengie and the window crew did a great job replacing our windows. Elvis and his crew did a great job replacing the siding and repainting the exterior of the house. Mark Alton our salesman was great to work with and very responsive to our phone calls. Overall a exterior remodel done well and great people to work with. We would highly recommend them.

On time. Professional and thorough

Don and his crew are THE BEST! Harvey wiped out my house 4' down and the entire kitchen. Don put it back together even better than I imagined. Timing, price, work quality, customer service, and reliability all 100, 5 STAR, THE BEST!

Replaced Vinyl siding with Hardi Plank. Very responsive. Gave a bid and estimated time. Did what they said they would do, on time very professional.

This was a 4 part project. Demo an old patio cover and deck, remove 40 year old wood siding, and rebuild. The good: the deck was replaced with a concrete patio. These guys were amazing! Even with 2 weeks of delays for weather, they were very good at communication and cleaned up their work site every day. At the end of that job, Benny's crew even power washed the entire area and cleaned my windows! The ok: the patio cover and new Hardie siding install was done by a separate crew. While the finished product looks amazing, there were several bumps in the road. All of these can be attributed to the lack of supervision, which I address later. We failed inspection since the guys closed up an area the inspector needed to see and did not plan correctly for the size of the beams to ensure they woluld fit on the patio as opposed to hanging off the sides. The bad: as I eluded to, the lack of supervision led to a number of issues with the project. When I hire a GC, I expect them to supervise the work and ensure it is being done correctly. That was not the case. The only time the GC was at our home was when I made contact, asking to meet, or to collect checks. Also, noone was present when the inspector shwed up so my husband who works 12 hour days, had to talk to the man about the project. I would have expected either the GC or the foreman to be present for this, not just the homeowner. This lack of supervision led to the above issues as well as the final straw, so to speak. The electrial work done was subpar, to say the least. We had rope lighting installed on the cedar beams of the patio, fans installed to circulate aie, and a new switch installed to control this in the home. All of this work was done incorrectly. For reasons unknown, the person sent did not seem to understand what he was supposed to do and argued with us when we told him the rope lighting should be on top of the beams, not on the botom. He installed the fans incorrectly and also cut a wire inside the home, causing half my living room power to go out. After telling us he needed to cut open a large area of our drywall to fix the issues, we asked him to leave. We contacted the GC and asked him to come inspect the final product. He agreed it was substandard and looked atrocious but took our check anyway. To his credit, he did offer to install a fence for us free of charge (old fence was torn down to install the patio and cover) but we declined. We figured it best to cut ties and move on. We ended up hiring an electrician who had done work for us previously to correct the errors from the improper install and I'm glad we did. They found several wires uncapped behind the wall they said could have caused a fire. $1300 later, the electrical was all working and correct. Final thoughts: We wanted to like this company since we have a lot of projects to complete in this home ans we made this clear. Unfortunately that was not the case and I do not recommend them. If you don't mind being you

Great people to work with! Work was quality and on time.

everything went pretty smoothly with our installation. Unfortunately we were delayed with our installation for various reasons, Harvey the main one and one window (a trapezoid) made incorrectly, it went great. We had major amounts of windows, 32 in all. Some we had two made into one so if we had kept the same it would had been 48 windows. Made a huge change in the look of our house. Would definitely recommend them.

Not a great experience with this company

Master Remodelers replaced all the wood siding on my house and did an outstanding job. The crew we had working on our house was excellent and worked non-stop during the hot August heat. The crew was very friendly and professional. We have gotten so many compliments from our neighbors as to the quality of work they did. I would highly recommend Master Remodelers to anyone.

Don is extremely knowledgeable. Excellent customer service.

Master Remodelers, a family owned and operated business, replaced all of the siding and my entire roof in two days time. They were very customer friendly and did a very professional job. I highly recommend Master Remodelers.

Great work!

They did excellent work. Replaced siding on several walls and fixed rot and cracks on others. Overall exceeded our expectations.

They came sooner than expected and finished quickly with a great final product.

The windows look so beautiful I decided not to put any window cutains/blinds on them.

I hate to report that this company does not hold up to their guarantee nor do they offer to replace and or repair damages caused by their shabby installation. The owner came out to see how my walls inside are water damaged and he tried to blame it on everything except the window frames which were not properly installed. And I wanted to know what the brown spots on the frame on the inside were and he said he didn't know. He pointed out the windows don't leak, which I explained was not the problem; it is the frames on the outside where I could put my fingers in the top of the windows and feel air coming from inside. So a month later he sent his installers to investigate and sure enough, Benji said 2 of the windows were installed without the proper frames on the outside. The owner said to caulk them, which they did.. I also pointed out to the other installer the brown spots on the frames (he had no idea either) and showed him how the trim at the top of the windows were jagged from snapping off instead of a smooth cut. He said, hmmmmmmmmmm. My old windows never leaked so now, I have to hire a professional contractor to come in and replace 2 walls. The owner has not offered so much as to replace the trim on the inside which is clearly discolored and poorly trimmed.

Thanks

Would hire them again. Don and the crew were knowledgeable, courteous and professional.

Great customer service, quality of work, and are reasonably priced!

Very professional