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HOME DEPOT

Carpet Sales and Installation, Doors, Windows,

About us

OPERATES MORE THAN 2,000 STORES IN 50 U.S. STATES AND IN THE DISTRICT OF COLUMBIA, PUERTO RICO, 10 CANADIAN PROVINCES AND MEXICO

Business highlights

47 years of trusted experience

Services we offer

APPLIANCES, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HAND TOOLS, HEATING & COOLING, HOME DECOR, HOME FITNESS & RECREATION, KITCHEN & BATH, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION, INSTALLATION SERVICES


Accepted payment methods

MasterCard
Visa

Reviews

4.714 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
0%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.8
Showing 1-14 of 14 reviews

Susan Z.
05/2015
2.0
countertops
  + -1 more
Have not yet gotten the work done - so I'll review that later. Mike, the salesman at Home Depot said I would get an upgrade on the beveling of the counter tops if I had 25+ linear feet TOTAL. I explained that I wanted 2 counter tops - each one was approx. 14 linear feet, he said that was fine. I also informed him that the counter tops would be different from each other (he was with me when I picked them out) and he said that was fine also, that I would get the free upgrade. When the actual crew arrived to measure, they said "no", I would not get the free upgrade as the counter tops had to be of the same material. I also asked Mike if the crew removes the old counter top, he said they did, what he did not tell me was that there was an extra charge - of $378.00, over the price he quoted me. So obviously, I will now remove the countertops myself. I use Home Depot all the time for mulch, tools, plants, paint etc. I've bought a generator there, a lawn mower, master bedroom carpet. I am very disappointed in being lied to about to about the beveling and allowed to believe they remove countertops for the price originally quoted.
Description of Work: Partial remodel of bathroom - sinks, counter tops, faucets

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$3,700

Val G.
04/2015
5.0
countertops
  + -1 more
Home Depot itself was wonderful in terms of packing and everything. But one contractor that they use for the sand stone was terrible. They had to redo it twice because they made a mistake in the size of the hole for the sink that they cut. They didn't have a template so they had to take it back and I had to wait for the new one. It was not the mistake of the Home Depot, but the contractor they use to cut the stone was not good.
Description of Work: I bought countertops from Home Depot and their contractor installed it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Rose M.
04/2010
4.0
replacement windows
  + -1 more
They were very professional and the experience was fine, but the price was too high. I would consider using them in the future if the need arose.
Description of Work: Home Depot gave us a bid for remodeling.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Amy C.
07/2008
4.0
doors
  + -1 more
There were two parts to this. There was interaction with a scheduler. She works with a national installation company. She was extremely unpleasant to deal with; she was pushy and unpleasant when I asked her questions. The people who came out were extremely professional. When a mistake occurred, they were extremely apologetic and helpful. If I hadn't been busy, I would have written to the scheduler's boss to explain how unpleasant it was and how I had to be more insistent and forceful with her than with anyone else in order to get things done. The Home Depot people were actually great.
Description of Work: Provided and installed a back exterior door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

VIRGINIA G B.
12/2007
5.0
replacement windows
  + -1 more
Everything worked fine.
Description of Work: Installed 2 special ordered windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

CHERYL P.
02/2006
5.0
carpet installation
  + -1 more
Home Depot responded to my call quickly, followed up with an estimate for new carpet installation. Their prices were very reasonable and they showed me different samples and grades of carpet and explained the stain resistors and their warranties. The installation was scheduled as soon as the carpet was available, and the installers showed up on time. They were careful tearing out the old carpet, so the baseboard wouldn't get scratched, and they moved furniture as they installed the carpet. After they finished, they put all the furniture back in place. They cleaned up all the remnants and any other loose debris and loaded the old carpet and remnants in their truck. They did an excellent job and left the house in great shape.
Description of Work: I had new carpet installed in my three bedrooms and living room. The installers took out the old carpet and hauled it away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

02/2006
5.0
carpet installation
  + -1 more
I went to Home Depot and picked out new carpet for my bedrooms. Customer service was very helpful and showed me many samples and different grades of carpet. Their prices were really good and they explained the warranties and stain resistors. The installation was scheduled as soon as a day was set and the installers were right on time. They carefully unrolled the new carpet and measured it for the rooms and did an excellent job. They cleaned up all the remnants and left the house looking great.
Description of Work: The installer tore out my old carpet and installed new carpet and padding in my three bedrooms. He also moved the furniture around as he worked. He put the furniture back in place as he finished each room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

LOUIS P.
02/2006
5.0
doors
  + -1 more
Home Depot did an excellent job on our door. We enjoyed the workers. They showed up on time and it only took a couple of hours to get our door in place. The door, screen door, and framework all look great. They cleaned up their mess when they were finished. The price was great. We are completely satisfied.
Description of Work: They installed a front door on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

02/2006
5.0
ceramic tile
  + -1 more
Home Depot did a great job and used high quality tile. It only took them a few hours spread over two days. The grouting lines were even and they've stayed clean. They did a good job on the corners and tile cuts. We wouldn't change anything about the work they did and the workers were very nice.
Description of Work: Tiles were installed in our two little bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

02/2006
5.0
hardwood floor
  + -1 more
I recently purchased materials from Home Depot and they provided the installation contractors. The work was great and the price for the material was very reasonable. Home Depot stands behind their material and labor. We had no reason to call them back to fix up anything. I didn t like that everything had to be paid up front, as it left us at their mercy in regards to the time frame. Things never got started on time and it took a little too long to complete the work.
Description of Work: We purchased materials from Home Depot to paint three rooms and lay wood flooring for four rooms in our home. Home Depot looked after everything, they sent out the sub contractors to do the work for us. They painted three rooms and laid the flooring in four rooms very efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

02/2006
5.0
carpet installation
  + -1 more
Home Depot sends a service person to the house to complete the measurements for the square footage of the rooms. They scheduled an appointment, which they kept. The quality of the carpet was what we wanted and we were very pleased with the installation.
Description of Work: We had carpet installed in three bedrooms, family room and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
doors
  + -1 more
I went to Home Depot and picked out a French door and the customer service was very helpful. Their prices were quite reasonable and they were able to explain the warranties and the shatter proof glass. The installation was scheduled promptly and the installer showed up on time. He removed the old door and took it outside before installing the new French door. He was very careful as he installed the French door and cleaned up all the mess. He did an excellent job and left the room in immaculate condition.
Description of Work: Home Depot installed a French door on the back of my house. They took out the old door first and cleaned up all the mess and were careful not to break any glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARY LOU A.
12/2005
5.0
carpet installation
  + -1 more
Home Depot responded to my call quickly and followed up with an estimate for new carpet installation. Their prices were very reasonable. They showed me different samples, grades of carpet and explained the stain resistors and their warranties. The installation was scheduled as soon as the carpet was available and the installers showed up on time. They were careful tearing out the old carpet, so the baseboard wouldn't get scratched and they moved furniture as they installed the carpet. After they finished, they put all the furniture back in place. They cleaned up all the remnants and any other loose debris and loaded the old carpet and remnants in their truck. They did an excellent job and left the house in great shape.
Description of Work: I had new carpet installed in my three bedrooms and living room. The installers took out the old carpet and hauled it away.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

07/2004
5.0
window treatments
  + -1 more
THE EMPLOYEE WAS ON TIME AND PROFESSIONAL. HE INSTALLED THE BLINDS QUICKLY AND GAVE RECOMMENDATIONS FOR OTHER WINDOWS.
Description of Work: THEY INSTALLED CORDLESS BLINDS IN MY REAR BEDROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    10111 BROADWAY ST, Pearland, TX 77584

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Doors,
    Windows,
    Countertops and Backsplashes,
    Window Treatments,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    HOME DEPOT is currently rated 4.7 overall out of 5.
    HOME DEPOT accepts the following forms of payment: MasterCard,Visa
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: APPLIANCES, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HAND TOOLS, HEATING & COOLING, HOME DECOR, HOME FITNESS & RECREATION, KITCHEN & BATH, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION, INSTALLATION SERVICES

    Contact information

    10111 BROADWAY ST, Pearland, TX 77584

    www.homedepot.com