Approved Pro
Air Specialist
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Air Specialist has been serving the Houston and Katy, Texas, area since 1970, bringing you quality heating and air conditioning equipment and efficient service, while making it affordable for your family. Our knowledgeable staff is ready with the latest information about programs that you can take advantage of to save you money on new heating and cooling equipment for your home. Check our website for updated special offers and coupons each month.
Business highlights
Emergency services offered
55 years of experience
Services we offer
Air conditioning and heating - installation, repair & maintenance. Indoor air quality - duct cleaning, whole house humidifiers, air cleaners, air purifiers, UV germicidal lamps. Attic insulation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7159 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 7% | ||
| 3% | ||
| 1% | ||
| 4% |
Showing 101-125 of 159 reviews
Brett C.
May 2014
That was the only time that I have used them but I would probably use them again.
Pablo L.
Mar 2014
I checked around for competitive pricing and AS was very competitive. This company is well organized and their HVAC specialist Dustin Harris answered all my questions accurately and professionally. The main reason I went with AS is because Dustin explained all the available options in full detail and allowed me to make an intelligent decision. I would use AS again and will recommend to anyone needing HVAC repair or replacement.
Ralph A.
Mar 2014
After talking with several companies about purchasing a new A/C and furnace, only the representative from Air Specialist really listened to our needs (one room not cooling enough, etc.) and gave us a solution, whereas the other companies did not. Naturally, we went with Air Specialist and couldn't be happier! They provided a great product and excellent service. Everyone was very professional and informative, and we highly recommend the company.
Anthony W.
Mar 2014
unknown
Susan D.
Mar 2014
Technician was prompt and professional. He diagnosed the furnace problem and discussed the issue/cost with me. We already knew what was broken and he diagnosed it correctly. The new part was delivered to him fairly quickly and he installed it. We discussed the proper cleaning and maintenance of the system and he indicated that our system was clean and had been maintained well. They do offer yearly maintenance programs that were reasonable, however the man of the house does that himself as he is knowledgeable and experienced. The tech wore booties to avoid tracking outside debris into the house - I really appreciated that.
I was very satisfied with their service and cost and would not hesitate to use them again.
I was very satisfied with their service and cost and would not hesitate to use them again.
Nikki H.
Feb 2014
We called Air Specialist when another company we originally hired completely messed up the job we asked them to do. The previous company failed a city inspection and that is when we had enough and looked for another company. We called Air specialist who came out and fixed the mistakes of the other company AND their total bill was a lot lower!! They were on time and very professional. They answered any and all questions we had and when a couple of other issues came up, they came out right away and fixed the problem. I can't say enough about them. I recommend them to all my friends and family and I wouldn't call any other company for my air and heating needs.
Jason F.
Jan 2014
unknown
Leah L.
Jan 2014
He performed the scheduled maintenance and found that the specialized light that we had purchased for allergies was no longer working, but still under warranty, so it was replaced for free.
We received a $25 gift card in the mail from them, so we received an additional $25 off of the regular scheduled maintenance. From the time we used them to install our new AC through all these years, I find that their prices are very reasonable, they are extremely professional and we are very pleased with their service.
Amy H.
Nov 2013
Cleaned air ducts and added the knight light
Mark M.
Aug 2013
The salesman quoted me the unit I wanted, and at a fair price.
The installers came the next day with the new equipment. The new evaporator and fan are slightly larger than my old units, but the installers managed to fit it into my attic.
I am enjoying cool indoor air, and my electric bill is significantly less than last year's bill.
Overall, very satisfied.
The installers came the next day with the new equipment. The new evaporator and fan are slightly larger than my old units, but the installers managed to fit it into my attic.
I am enjoying cool indoor air, and my electric bill is significantly less than last year's bill.
Overall, very satisfied.
Eric R.
Aug 2013
They got it done in one day and they were very professional. They followed up with couple of issues that I had pretty quickly.
Joan B.
Jul 2013
They did a good job. The heating portion of the unit was what failed. The house was cold and we were calling around trying to find someone to fix the unit. He put forth the extra effort to find a unit and to get someone to the house to put in the new unit.
James G.
Jul 2013
Called them, they came same day. The technician tests the temperature drops across the a/c units and found both upstairs and downstairs units to not be cooling properly. Another company I had out (see my other reviews) said the TXV part was bad and the systems were leaking, this technician spent 45 minutes with his leak detector and went all over the pipes, coils and evaporators and did not find any leak. He attached his gauges and said the units were only providing minimum cooling and were low on Freon. He added Freon to the proper sub-cool rating for the units. He gave me the paperwork with all the various readings and said there were no mechanical or parts that needed replacing and the 'other' company should have known that
My daily electric bill went from $12 a day to $6-8 a day (love the smart meters where you can get this), so in one month the money I spent will be recovered by a much lower electric bill.
In all a very good visit.
My daily electric bill went from $12 a day to $6-8 a day (love the smart meters where you can get this), so in one month the money I spent will be recovered by a much lower electric bill.
In all a very good visit.
Katherine M.
Jul 2013
Air Specialist is beyond professional. From their sales people to the actual installers everyone is very nice and courteous. Jeff came out and provided us with three different quotes for three different options. He explained the differences between each, but did not try to persuade us one way or the other to spend more money. He just simply explained what was what and which would work best based on our current needs. He took all my calls that day after the consultation to answer any questions we had and coordinated getting the install set up.
We live in a town home that is attached on one side and it is unique in that the only way to the back is through the front door. So when the install people showed (15 minutes early might I add) they did have to spend some figuring out how to get the old unit out and the new unit in. Mind you it was July 3rd, but regardless they spent all day to make sure the job was done right. They ended up having to take the old unit apart and carry it out in pieces, then take the new unit apart, carry it up in pieces and then put it back together again. Alex and his crew worked from 8:45am-7:30pm the day before a holiday weekend. When they finished they cleaned up and asked if I had any questions.
We will have to install our downstairs system in the next few years and without a doubt I will contact Air Specialist.
We live in a town home that is attached on one side and it is unique in that the only way to the back is through the front door. So when the install people showed (15 minutes early might I add) they did have to spend some figuring out how to get the old unit out and the new unit in. Mind you it was July 3rd, but regardless they spent all day to make sure the job was done right. They ended up having to take the old unit apart and carry it out in pieces, then take the new unit apart, carry it up in pieces and then put it back together again. Alex and his crew worked from 8:45am-7:30pm the day before a holiday weekend. When they finished they cleaned up and asked if I had any questions.
We will have to install our downstairs system in the next few years and without a doubt I will contact Air Specialist.
Tiffany M.
Jul 2013
Awesome Job, I'd use them again.
Roxanne A.
Jun 2013
The air quality and electric bill has never been better!!
Roland F.
Jun 2013
We submitted a request for quote through a contractor website and received calls from several different companies within 15 minutes. A total of five different companies came to our house, evaluated our current system and recommended systems and options.
Working with Jeff at Air Specialist, our requests were acted upon quickly and completely. After investigating the different equipment types and options being offered by the companies, we decided that Air Specialist had the right equipment package and options for our needs. We pulled the trigger on this project on a Monday and the installation was scheduled for the next day.
The morning of installation, the crew arrived early as promised and began the removal of the old systems and installation of the new. During the process, they took care of insuring a minimal amount of dirt and debris entered the house from the attic.
The installation crew had completed the entire system installation before the end of the day, and everything except the UV light was operational. The light was replaced the following week.
I would highly recommend this company to friends, family and neighbors.
Working with Jeff at Air Specialist, our requests were acted upon quickly and completely. After investigating the different equipment types and options being offered by the companies, we decided that Air Specialist had the right equipment package and options for our needs. We pulled the trigger on this project on a Monday and the installation was scheduled for the next day.
The morning of installation, the crew arrived early as promised and began the removal of the old systems and installation of the new. During the process, they took care of insuring a minimal amount of dirt and debris entered the house from the attic.
The installation crew had completed the entire system installation before the end of the day, and everything except the UV light was operational. The light was replaced the following week.
I would highly recommend this company to friends, family and neighbors.
David D.
May 2013
Came out for an estimate late Friday before holiday weekend and showed up early Tuesday morning. Removed all old equipment and started clean with new install. Replaced outdoor power disconnect, installed all new connections and concrete pad. Corrected a previous small air flow issue with one of the ducts. Very professional, finished same day, and cleaned up all areas including attic before departing. Outbid other estimates by $1000 to $4000 for comparable equipment with 0% financing.
JOHN Y.
May 2013
Air Specialist Team headed up by Lupe, arrived on time and completed this major job in the estimated time. They were very professional. The new system is very quiet and maintains the desired temperature. With the two speed system and SEER 16, I expect our energy bills will be much lower. The fans and compressors are next to master bedroom and are completely quiet. The new system has a fantastic warranty. Air Specialist will perform 2 service calls per year.
Billy M.
May 2013
Overall a good experience. Salesman Dustin Harris was knowledgable and courteous. The A/C crew were professional and courteous. A slight problem arose when I went up in the attic to see how things were going and noticed new equipment/parts mixed in with some of my old equipment/parts. Apparently there was some confusion regarding what the contract called for and what materials/supplies they were provided with from their warehouse. This was all rectified in a very short time and the work was completed in a timely and professional manner. The insulation crew that was scheduled for the next day showed up mid-afternoon, instead of early morning, as had been promised. I was disappointed that I had to call them, instead of them giving me a courtesy call. Then, once again, apparently there was some confusion regarding what the contract called for and what materials/supplies the crew were provided with from their warehouse. This too was rectified very quickly and the work was done in a timely and professional manner.
Richard H.
Mar 2013
Overall they did a great job. Initially, they installed a new air return on the wrong system, but when we discovered the problem, they corrected it almost immediately. Also, the new air return was about 23 feet above the floor making changing the filter nigh impossible for a homeowner. When we called these items to their attention, they very quickly corrected the problems to our complete satisfaction. Overall an excellent job, and we would happily use them in the future.
Michael B.
Feb 2013
My home air conditioner was not working. I called "Air Specialist" after finding it on Angie's List. Within a few hours, there was a technician at my house. He was able to identify, explain, and correct the problem. The price for the service seemed reasonable, considering what was done. The repair man was professional and communicated well. I will certainly use "Air Specialist" again for any future heating/cooling problems.
Response from Air Specialist
"Our Technicians are NATE Certified - North American Training Excellence. Providing the correct solution and competitive price point is our business. Weekly instructional meetings insure our Quality Service Mission is extended to each customer, every visit. Thank you for using Air Specialist. Providing the Best Customer Experience since 1970."
David P.
Feb 2013
The overall experience is fine, just be prepared for a sales pitch by repairmen. The install team was very good.
Response from Air Specialist
"All manufacture websites will educate customers that HVAC equipment is designed to last between 10 and 15 years. Homeowners with equipment over 10 years should consider replacement vs repair. Consider the newer energy efficient condensers operating on the environmentally friendly R-410a Puron refrigerant. We teach our Technicians to share both Repair and Replacement options. Our goal is to provide enough information that consumers have options before using their resources. Think proactively, do not wait until your system expires in August. During the summer months, prices are higher and the time spent without A/C can make you choose the wrong option or wrong contractor. We value your comments. Thank you for using Air Specialist."
Kari S.
Feb 2013
Routine.
Response from Air Specialist
"We thank you for taking the time to share your comments. We value your business and are committed to your comfort."
Larry C.
Feb 2013
During the initial discussion, Duane did an excellent job of doing a Manual J design estimate (block type) for a split system design. We have had heating/cooling issues since the original system was designed in 1993. He attempted to reduce overall cost by seeing if he could lower the tonnage of one of the systems but we were not able to. This was because it would not meet the overall design requirements. We made a minor change in the design, the second air return location for upstairs system was relocated due to appearance issues. We also added another upstairs supply location to overcome the return location change.
The installation process was very good and their team was very professional. They assisted in the reaplcement of the supply registers while I provided the extended ladder to reach those.
Next step is to verify the air supply rates for each room based on the room by room Manual Jae design estimates I later provided them. We are still expereincing cold locations in certain rooms but this concern will be addressed when the air balancing is completed when the spring tune-up is done.
I am waiting for the manufacturer's warranty information which when I called them a few weeks ago they said they were handling this and I should receive shortly.
The installation process was very good and their team was very professional. They assisted in the reaplcement of the supply registers while I provided the extended ladder to reach those.
Next step is to verify the air supply rates for each room based on the room by room Manual Jae design estimates I later provided them. We are still expereincing cold locations in certain rooms but this concern will be addressed when the air balancing is completed when the spring tune-up is done.
I am waiting for the manufacturer's warranty information which when I called them a few weeks ago they said they were handling this and I should receive shortly.
Response from Air Specialist
"We are fortunate to have customers who value a custom designed system to provide performance that is unique to their home and lifestyle. Unfortunately, there is no "one size fits all". Each home has its own individual challenges ranging from Open Floor Plans, Vaulted Ceilings, Limited Attic, Positioning to the Sun and even the quality of Insulation. All these factors are evaluated to design and build the perfectly matched system for your home. Since 1970, we have been standing behind our products and services. Thank you for choosing Air Specialist. We are committed to your comfort!"
Licensing
State Contractor License Requirements
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FAQ
Air Specialist is currently rated 4.7 overall out of 5.
Air Specialist accepts the following forms of payment: CreditCard
Yes, Air Specialist offers free project estimates.
No, Air Specialist does not offer eco-friendly accreditations.
No, Air Specialist does not offer a senior discount.
Yes, Air Specialist offers emergency services.
Yes, Air Specialist offers warranties.