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55 years of trusted experience
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YesWarranties
YesSenior Discount
5%
Emergency Services
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Reviews
4.7172 Reviews
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Showing 101-125 of 172 reviewsDee A.
02/2011
heating & air conditioning/hvac
+ -1 moreThe inspection was, to my knowledge at the time, professional and thorough. Of course, I was (and still am) ignorant of what else could be checked to pinpoint the problems that were discovered. I felt that the inspection, although very courteous, friendly and professional, was a big set up to sell me their products. When I asked if there was a discount for purchasing two whole new sytems the inspector said yes and verbally quoted $10,000. When I received the quote it came to $12,350...with a very tiny scribble indicating that there was 5% discount. I figure the guy realized my ignorance regarding a/c systems and used this against me. He even went so far as to say, "I'm sorry, I don't work on commission, but this is what I found. I know this is a lot of money, and if my wife were to agree on something like this without my consent I wouldn't be too happy about it." So today I am getting another a/c tune up anf 15 point inspection from another service provider (Air Tech of Houston) who might be able to pinpoint the real issues with both systems instead of trying to sell me $12,000 for two a/c systems.
Description of Work: My townhome was bought in October 2009, and the inspection reported no a/c issues with neither the coils nor the condensers. (There are two split systems, one "newer" 3 ton Carrier unit for the first and second floors and another "older" 2.5 ton for the top 3rd floor). Water pans drained correctly and there were no freon leaks detected. A week ago, when the weather went from freezing to mildly warm, I turned on the "newer" a/c system and there was a horrible sound coming from outside. So I turned it off and called the number on the unit, which is Air Specialist. They were polite and professional, said they would charge $69 for inspection and quote and we made the appointment for the next day (last Tuesday). The service man who came, "Leon", was likewise polite and professional and brought a freon tank, a pressure manifold, a freon leak detector, drill, etc. At the time I was completely ignorant of how an a/c system works or what might be required to fix the system. He asked that I turn on the a/c and I did, and he immediately turned it off (there is an external switch wired to the exterior wall). He asked that I turn off the other unit which sits right next to the one being serviced. Once I came back down from the 3rd floor and went outside to he declared the exterior valve was in need of replacement, he showed how if you tighten it it would s*** out freon and oil, and he smelled his fingers saying that the gas and oil smelled burnt, indicating that the compressor is likely in need of replacement. I asked how much to replace the valve and the compressor and he told me that there is a "new system" regulated by a law that went into effect last year where he couldn't change the compressor without changing the evaporator coil in the attic. That alltogether the whole system, plus 10 yrs parts and labor warranty, would be $6000. Of course, I tried to understand if we replaced only the equipment that was faulty (with a "new" lower pressure/ higher efficiency compressor) would the system work and he said he would need to check the coil boxes in the attic to see if these are compatible. He repeatedly said they only sell the newer system and could not retrofit with older model compressors, etc. So we went inside, (yes, very polite and clean, used shoe protectors) and climed to the third floor, as he went into the attic he said, wow, I can't believe it, you have the original coil systems that were installed when the house was built. Which meant that no, it was not the new system coils. Then he mentioned that he needed to clean/ dry out the water pans to check for clogging. But there was no issues at all with coil box, pans, etc, but he said he didn't understand why there was buildup on the exterior spout, so he traced the pans back to my other unit (the older, smaller system in use for the 3rd floor) and opened up the panel to find that it had frozen into a solid block of ice at the bottom of the coils. At that point I went up into the attic to see for myself and upon seeing the evidence I became more convinced of the need to replace both systems, coils and compressors, but not knowing that this could be the fan, the fan relay, the connection with the thermostat, the blower motor, etc. The technician said that this is due to a freon leak in the coils (of the 3rd floor system), and since I still don't know any better I believed him. Also, the replacement of the valve and the compressor outside of the 1st/2nd floor a/c could be all that is required, with a good cleaning of the unit.
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Yes, I recommend this pro
$69
Response from Air Specialist
Julie H.
11/2010
heating & air conditioning/hvac
+ -1 moreI was very impressed with this company, from the first visit to completion. Matt came by to look at the job and present a proposal. The turnkey bid was competitive. I had already shopped the local market and knew the price quoted was within the range. The equipment was a Carrier, 3 ton. On the day of installation, the crew (Alex, Manuel and Jose) arrived in the morning. It was clear in about ? hour this crew knew exactly what to do and worked as a team. They dismantled the existing equipment, installed all new components in attic and yard, as well as the extras inclded in the package ? a programmable thermostat, new roof vent, quick circuit breaker by the compressor, a new concrete slab under the compressor, etc. The old equipment, packing materials, etc was removed and the area was cleaned. The crew was efficient and courteous. Alex went over the complete installation when completed and provided me all necessary paperwork. While it has only been a few days, everything is working correctly and the complete system is guaranteed (parts & labor) for many years - one less thing to worry about ! There were no 'extra' charges and the final bill exatly matched the proposal. I have already recommended this company to a friend and will continue to do so. It was a pleasant experience.
Description of Work: I had a complete air / heaing system installed as a replacement for a very old system.
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Yes, I recommend this pro
$7,000
Response from Air Specialist
Gerald S.
10/2010
heating & air conditioning/hvac
+ -1 moreThe estimate went very well. I had been told by others that I needed to install a zone system in my attic, as my ranch style home has some hot and cold spots in my home. He told me I could install dampers instead, which would work better, cost less and save me money. He gave me 2 estimates; one for a two-speed system and one for a single-speed system. Obviously the two-speed system would be more efficient, but it does cost about $2000 more. One thing that really impressed me is their 10 year labor and parts warranty. They even replace the pad which my a/c unit sits on outside to prevent from flood damage and install a float switch on the a/c unit. I am highly considering using Air Specialists, as they have a great promotion running currently, which basically would pay for my new furnace. In conversing with them, the salesman found out I was also looking into installing a generator on my home and advised that I didn't need as strong of generator as I was considering. He mentioned they sell generators and he can get me a quote on one that would work on my home. I was very impressed that he knew a lot about my home and it's power needs without asking very many questions; obviously he is very knowledgeable.
Description of Work: I received an estimate for a replacement on my heating and a/c unit.
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Yes, I recommend this pro
Response from Air Specialist
Michael A.
12/2009
heating & air conditioning/hvac
+ -1 moreI called at 10am on Friday and they had a serviceman here within 30 minutes to solve my furnace issue.
Description of Work: I was having problems with the pilot light on my furnace. Les from Air Specialists explained why it wasn't operating and fixed the problem in no time.
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Yes, I recommend this pro
$70
Response from Air Specialist
Eric J.
11/2009
heating & air conditioning/hvac
+ -1 moreThe condenser developed a leak, and replacement occurred uneventfully for 2300 dollars. Within two months, the condenser pan started to have overrun. The company stated that "this is not covered" despite the fact that we have not had any problems with blockage in that unit for seven years! So I paid the money to have it unclogged. That night, there was water in the ceiling. I called the next day to report. I was supposed to be called back by the service manager. Nothing. No return call. Pathetic.
Description of Work: Replace air conditioner condenser; unplug clogged condenser line
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$2,500
Response from Air Specialist
Wesley R.
05/2009
heating & air conditioning/hvac
+ -1 moreStarted with an email and within about an hour and a half, they called my wife to schedule an appointment for the next day to fix our broken A/C. Les came out first and worked hard to get us A/C and troubleshoot the problems. He was successful in getting our old 1970's unit up and operational until we could find a good time for a new unit to be installed. He gave us a no pressure quote and left. We ended up going ahead and scheduling another appointment to replace the coil, furnace, and to blow 13" of insulation in the attic. They showed up on time both times, early the first time, but they called to ask if it was OK or to see if I would rather wait until my appointment. They worked diligently the whole time they were here. The install team was here from 11:00am -7:00pm and cleaned up after themselves before they left. They were open to negotiations on the price and were extremely professional and nice to deal with. The woman who answers the phone in the office was always friendly and upbeat whenever she called or I called her. They are prompt to return phone calls and though they may cost a little more than some other companies, I feel that the quality and professionalism was worth it. I don?t really know how they compare price wise to other companies because we didn?t call anyone else for a quote after the pleasant experience we had with Les. We will definitely be using them in the future for any HVAC needs. Very prompt and very professional.
Description of Work: Replaced coil, furnace, and blew in 13" of insulation in attic. Removed the two old furnaces’. Installed new unit onto a wooden base and cleaned up work area.
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Yes, I recommend this pro
$5,000
Response from Air Specialist
MARTHA W.
12/2008
heating & air conditioning/hvac
+ -1 moreThey were very clean. There was no mess at all. They were very fast. They were very professional. It is a flat rate fee. I was very happy with the service.
Description of Work: They vacuumed all the ducts and took down the vents and cleaned them. They also cleaned the dryer vent.
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Yes, I recommend this pro
$495
Response from Air Specialist
CYNTHIA R.
10/2008
heating & air conditioning/hvac
+ -1 moreThe representative walked around the house, spoke with my husband for a length of time, and wrote an on the spot proposal to replace our entire system including ductwork. We were provided with two equipment options. The price on the estimate was slightly less than other proposals for similar work. We eliminated this company from consideration because we felt that the recommendations were made based on the existing equipment and not on an evaluation of the needs of our home.
Description of Work: Air Specialists provided an estimate to replace our heating and air conditioning system.
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Yes, I recommend this pro
Response from Air Specialist
Scott W.
07/2008
heating & air conditioning/hvac
+ -1 moreOverall we could not have been more pleased with the sale from Wendy to the installation crew's performance. To install a complete HVAC system in Houston in July seems like madness, but they didn't complain once, they just went and went till the job was completed.
Description of Work: Crew arrived at 9:30am, ripped out entire HVAC system and had the replacement installed by 4:30pm. They cleaned up and explained the system, let me inspect and was gone by 5pm. I had a 17 year old 10 seer HVAC system replaced with a 14 seer Carrier system for $5500. They even added an additional return in the master bedroom now is the coldest room in the house, very comfortable to sleep in. Also, with our old system, we had to keep the A/C at 70 to keep it comfortable in the house. With the new system, keeping the A/C at 76 is pleasant.
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Yes, I recommend this pro
$5,500
Response from Air Specialist
RITA R.
06/2008
heating & air conditioning/hvac
+ -1 moreI'm on there warranty but I'm still having problems with the drain pipe. The drain pipe is not on their warranty. It wasn't them who laid it but they are very professional. They know their stuff. They are great they call 30 minutes before they come. They always make sure your ready. They cover their feet when they come in your house they are really clean.
Description of Work: They installed a switch that would automatically turn off the A/C.
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Yes, I recommend this pro
Response from Air Specialist
Todd D.
04/2008
heating & air conditioning/hvac
+ -1 moreGreat. Excellent write up on bid, including listing of optional services.
Description of Work: Bid for A/C replacement.
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Yes, I recommend this pro
Response from Air Specialist
RITA R.
02/2008
heating & air conditioning/hvac
+ -1 moreI was so impressed with them. They have serviced my house and my daughter's house. I was really impressed. They solved a problem nobody else was able to do. The above cost is for a 10 year warranty and the service agreement is $120 per year.
Description of Work: They are providing me with a service agreement to check my air and heat twice a year.
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Yes, I recommend this pro
$800
Response from Air Specialist
TONI M.
07/2007
heating & air conditioning/hvac
+ -1 moreI was so impressed with this company. They came on time and even called thirty minutes before they came. They wore covers on their shoes, so they wouldn't get my carpet dirty. I thought they were very polite and courteous.
Description of Work: They repaired my central air conditioner in our 4000 square foot home. He tightened a screw on the control panel and checked the whole thing out.
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Yes, I recommend this pro
$65
Response from Air Specialist
02/2007
heating & air conditioning/hvac
+ -1 moreEverything is great. We most definitely liked them. They were great people to have working in our home. They did a wonderful job installing our unit for us. We have not had a single problem or concern since the installation was done.
Description of Work: I had a 2 ton air conditioning unit installed by Air Specialists.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,000
Response from Air Specialist
02/2007
heating & air conditioning/hvac
+ -1 moreEverything is working great and I have not had any problems with the company since the work was done. I have nothing to complain about and I think that was work that was done was done well. They come out to my house two times a year to do this work and are friendly when they come.
Description of Work: During the building of my new home this company installed a new air conditioning unit in it for me. The size of my home is about 1600 square feet. I then purchased a four year agreement with the company. This way if anything goes wrong with the air conditioner they will come and fix it for free. The last time that they came out, they checked to make sure everything was working properly and also changed the filters in the unit.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$425
Response from Air Specialist
DAN P.
02/2007
heating & air conditioning/hvac
+ -1 moreEverything has always worked to perfection since we moved into our new house. The Air Specialists were hired by the general contractor who built our house before we moved in so I can't really say much except that the results of their work is excellent. We haven't had a problem with either heat or our air conditioning. We have no complaints. Our general contractor took care of paying them.
Description of Work: They installed the heating and air conditioning in our newly constructed four bedroom home.
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Yes, I recommend this pro
Response from Air Specialist
PAT K.
02/2007
heating & air conditioning/hvac
+ -1 moreThey advised us on what system would be best for our home. They were very friendly and helpful. I thought the installation went smoothly. The price was competitive and fair. I was pleased with the way our service was handled.
Description of Work: Air Specialist installed a new heating and air conditioning unit outside. I do not know the size. Our home is 3500 square feet. They also removed the old units from our home.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,500
Response from Air Specialist
02/2007
heating & air conditioning/hvac
+ -1 moreThey did an excellent job on the service call. We are happy with our heating and cooling systems that were put in the home by them. The worker was very professional and friendly. I felt very comfortable with him in my home. I would recommend them to others.
Description of Work: Air Specialist did routine maintenance work on our air conditioning unit. The service was covered by the warranty. They put the air conditioner in when the home was built.
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Yes, I recommend this pro
Response from Air Specialist
MARK S.
02/2007
heating & air conditioning/hvac
+ -1 moreI was very satisfied with the job that they did. It seemed like they were very experienced and skilled in what they were doing. They were very prompt in coming out to fix the problem once we called. The price was included in the warranty, so there was no charge to me which was great.
Description of Work: We had just moved into our new house and one of the cords on the heating and cooling system they put in needed to be changed out, so they changed out the evaporated condenser coil.
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Yes, I recommend this pro
Response from Air Specialist
JOE T.
10/2006
heating & air conditioning/hvac
+ -1 moreThey did a nice job and very clean. They identified the problem one day and the next day they were out to replace it very quickly during the summer heat.
Description of Work: They replaced our a/c unit.
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Yes, I recommend this pro
$2,000
BILLY T.
09/2006
heating & air conditioning/hvac
+ -1 moreI was very pleased with the service of Air Specialist. The technician was friendly and knowledgeable and completed the work quickly. I felt the cost of the service was very reasonable-in particular the charge for the service call/labor.
Description of Work: One of my A/C systems was inoperative and not cooling. The technician came at the beginning of the time window they had projected. He went to work immediately after I described the problem to him, and within thirty minutes had corrected the problem. The compressor system required a new start capacitor for which I was charged $165 and there was also a service call/diagnosis charge of $65.00
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$230
02/2006
heating & air conditioning/hvac
+ -1 moreOur call was answered quickly, followed up by an estimate for installing a new air conditioner. Their prices were very reasonable and they explained the warranties and the advantages of the units. The installation was scheduled as soon as a day was available and the technicians were right on time. They checked the unit before leaving did an excellent job and cleaned up very well.
Description of Work: The technicians came to our house and installed a new air conditioner. They hooked up all the necessary wiring and checked it thoroughly before leaving.
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Yes, I recommend this pro
$3,000
JIM F.
02/2006
heating & air conditioning/hvac
+ -1 moreThe technicians who did the work were extremely polite, and tried to keep the mess out of our main rooms. The new ductwork made this a bigger job than originally thought. Even though it took them one day longer than they predicted, we were not charged for it. We paid what we were quoted. It took a total of two days to finish, and everything was cleaned before they were though. The new system is twice as efficient as the old one.
Description of Work: Removed old air conditioner and installed new one.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$4,500
12/2005
heating & air conditioning/hvac
+ -1 moreThey came out and diagnosed the problem right away. They gave me an estimate of the cost of a new one. They installed the air conditioning and all the air ducts. We did have a minor problem, but they came out immediately and fixed it. They do stand behind their work.
Description of Work: Air Specialists Heating and Air Conditioning replaced my air conditioner.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
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Yes, I recommend this pro
$5,000
MICHELLE B.
06/2004
heating & air conditioning/hvac
+ -1 moreMY AIR CONDITIONER WAS NOT TURNING ON AND I CALLED FOR SERVICE. THEY WERE THERE WITHIN 60 MINUTES. CHRIS, THE TECHNICIAN, WAS INFORMATIVE AND THOROUGH.
Description of Work: REPLACED A SWITCH ON MY AIR CONDITIONER UNIT.
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Yes, I recommend this pro
$175
Contact information
Service hours
Monday:
8:00 AM - 9:00 PMTuesday:
8:00 AM - 9:00 PMWednesday:
8:00 AM - 9:00 PMThursday:
8:00 AM - 9:00 PMFriday:
8:00 AM - 9:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Insured
Licensed*
Trade License Number
TACLA00024284E
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
08/28/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Insulation,
Plumbing,
Heating Oil,
Energy Efficiency Auditing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters
FAQ
Air Specialist is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 5:00 PM
Air Specialist accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Air Specialist offers free project estimates.
No, Air Specialist does not offer eco-friendly accreditations.
Yes, Air Specialist offers a 5% senior discount.
Yes, Air Specialist offers emergency services.
Yes, Air Specialist offers warranties.
Air Specialist offers the following services: Air conditioning and heating - installation, repair & maintenance. Indoor air quality - duct cleaning, whole house humidifiers, air cleaners, air purifiers, UV germicidal lamps. Attic insulation
Contact information
Service hours
Monday:
8:00 AM - 9:00 PMTuesday:
8:00 AM - 9:00 PMWednesday:
8:00 AM - 9:00 PMThursday:
8:00 AM - 9:00 PMFriday:
8:00 AM - 9:00 PMSaturday:
8:00 AM - 5:00 PM