My sink and washer sewer line stopped up on the night of the 11-11-14. I searched Angie's list and found Rex Plumbing had good reviews. It was around 6:30 to 7:30 pm when I called. I left a message for them to call the next day and set up an appointment. When they did not call. I called 11-13-14 and they said they would be out after 2:00 pm and would call me at work when they were coming. They came about 5:00 pm which was perfect for me. The young man (Allen) was great. He found out what was wrong and stared to work and had the sewer line cleaned in about 30 minutes. I will use this company again.
Description of Work: My sink and washer sewer line stopped up. They unstopped it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$147.5
connie G.
09/2014
5.0
plumbing, drain cleaning
+ 0 more
unknown
Description of Work: overflow pipe from ac to vent was stopped up and causing water to run down the walls and on floor. called rex plumbing and brian came right out, diagnosed the problem and did not waste any time solving the problem. will use again if the need arises.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
RJ O.
06/2014
4.0
drain cleaning
+ -1 more
They did an excellent work. My husband used to hired his different plumbers most of the time. But, this company seems to be better than every other companies.
Description of Work: Plumbing - Dain Cleaning Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
Kimberly M.
06/2014
5.0
plumbing
+ -1 more
Great
Description of Work: Change pipes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Adam R.
04/2014
4.0
plumbing
+ -1 more
I called for an issue with a fitting that I had put in place that kept leaking (and I didn't know why). Preston showed up and diagnosed the situation and offered a solution right of the bat. Unfortunately the 24+ year old pipe didn't want to cooperate with being removed. After removing the pipe he replaced only what needed to be replaced and didn't try to upsell any additional service/ equipment. When the water was turned on another pipe burst and he was quick to find the leak, inspect the pipe, and then ended up replacing the whole line. Preston was very courteous and extremely knowledgeable. I hope to not need them again, but if I do, I will definitely call them for help.
Description of Work: - Remove compression fitting - Remove galvanized pipe - install PEX line - Assessed new leak and replaced old pipe with PEX.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$400
Alason C.
02/2014
5.0
plumbing
+ -1 more
Wonderful. Couteous. Sympathetic. Fixed it and fixed it right.
Description of Work: Came out at 5 a.m for broken pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Alason C.
02/2014
5.0
plumbing
+ -1 more
Excellent. Another plumber installed my toilets appox. 3 years ago. They did not cut the bolts so that the caps would fit. Rex did without being asked to. Said flange (?) had not been properly raised for level of tile. Fixed everything quickly and efficiently.
Description of Work: Fixed toilet that was leaking from second floor to first floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John M.
01/2014
5.0
plumbing
+ -1 more
The utility sink looks great. They even took the time to drill in concrete to bolt to the floor, which I wasn't expecting. This was a most professional job. They even brought to my attention the cheap vinyl water supply hoses and offered to replace them with stainless steel, to which I agreed. Our bathroom faucets were original equipment, so my wife and I bought upgraded faucets that we found at Lowe's. Rex Plumbing never complained about the install of purchased equipment and did a great job. We love the fact that we have new faucets with modern and quot;clickand quot; drain stoppers. Again, a great job. They cleaned up after themselves and were careful not to track anything into the house. This particular plumber was very detail oriented and showed some initiative and problem solving skills. Have used these guys since the company was first started and not disappointed yet.
Description of Work: Installed a utility sink in the garage and replaced two bathroom faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
RJ O.
07/2013
4.0
plumbing
+ -1 more
They did work for me last November and did a good job. I called them for an estimate on another job and left a voicemail. I never heard back from them.
Description of Work: Called for an estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Lucy S.
05/2013
2.0
plumbing
+ -1 more
I will say that Rex Plumbing was great at responding to me via phone, and did show for same day repair. However, I was told the service guy would arrive around 4, and had to call him around 6 to ask if he was still coming. Our tub wasn't draining upstairs. He showed up and snaked my drain. He made two smart comments saying, and quot;Grossand quot; about the hair out of the drain, which to me is unprofessional and rude. He charged me 155 dollars and was at my house for maybe 10 minutes, the majority of it labor! He also made a comment that he wasn't charging me and quot;overtimeand quot; since it was after hours, which I was never told was even a possibility. This company was recommended to me by a friend and i was very disappointed in the service I received. s
Description of Work: snaked tub drain
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0
$150
David B.
09/2012
5.0
plumbing
+ -1 more
I contacted 6 highly-rated plumbers after hours (~6:30 PM). Only two responded at all and Rex Plumbing was the only only who responded quickly (within 5 minutes). It's a good thing that we were able to turn off our water while we were waiting for a response. Roy Rex contacted us and assured us that his on-call plumber Brian would call us within 5 minutes. He noted that Brian was across town, but that he could be at our house in about 45 minutes (I appreciated his honesty). Brian called as promised, arrived on time, kept the wall openings to the minimum needed for the job, located the leak, repaired it, and provided temporary closeouts for the wall and ceiling. I'm very happy with their responsiveness, honesty, and quality of work. I would recommend them to anyone.
Description of Work: On an evening service call, Brian located and repaired a 2nd floor leak that was trickling down to our 1st floor living room ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
Elias R.
09/2012
5.0
plumbing
+ -1 more
There were no surprises. Every detail was done as was explained before work was performed.
Description of Work: Removed a section ( 18FT ) of water pipe in attic that was leaking. Replaced w/ pex piping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Carrie M.
06/2012
5.0
plumbing
+ -1 more
I called Rex and left a message. He called me back within the hour to schedule a time for repair. His service man was prompt, polite, and professional. He had it fixed and tested within two hours. He even suggested some preventative work without any sales pressure. When he left, I realized I had written their check from the wrong checking account. I called and they were able to hold my check until I could move funds. I have been looking for an outstanding plumber for 12 years. I know I have found the one!
Description of Work: We had a pipe break in the attic. They came out and replaced the pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Rhonda B.
03/2012
5.0
plumbing, drain cleaning
+ 0 more
If we ever need to, we will definitely use Rex Plumbing in the future. Roy is "good people". It was a pleasure working with these guys.
Description of Work: This is the second time we have enlisted Rex Plumbing's services. The first time we had a problem with water "backing-up" out of our washer connection and water was not draining from our tub (so we were pretty much wading around in our own filth). One thing that really stood out with Rex Plumbing to us was that Roy (the owner) answers calls, not an answering service like most plumbing companies. The first day he came out, he worked vigorously for a couple of hours trying to fix/diagnose our problem. After snaking our lines multiple times and examining all of our pipes, he determined that the drain to our tub was cracked and needed to be replaced (the drain was probably about 60 years old). In order to replace this drain, the ceramic wall and floor was going to need to be butchered and a new tub, drain, and pipe were going to need to be installed. This might be hard to envision, but it was a lot of work. Roy quoted us $1,100 for this job. They came out the next day and did the work that was promised for the price that was quoted.. They were very nice people and tried their best to be as clean and as neat as possible. We were very pleased with our decision to go with Rex Plumbing. The second time we had Roy out, we asked him to reroute/replace all of our pipes. We had the original cast iron pipes and they were broken at least one place under the house. His crew came out, rerouted all of the main lines with new pipe (per our request) and replaced the existing interior lines to the sinks/washer, and added a new clean-out all for $2,700 ( I am sure this price varies per individual situation). They cleaned up their trash and carried away the old pipe when they were done. Job was completed in 2 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Susan M.
01/2012
5.0
plumbing
+ -1 more
It went very, well, with the work done on time and at bid. They removed all old pipe and cleaned everything up after work was completed. They did forget to light the gas water heater, but returned promptly when we complained of no hot water. I have no complaints with their work.
Description of Work: Rex replaced all of our water pipes, including all connections to sinks, showers, and appliances. The work was done quickly and with minimal damage to walls. Their bid was the lowest of those we asked to bid. They were punctual and professional.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Michael M.
11/2011
5.0
plumbing
+ -1 more
I lost hot water flow to my faucets after a few minutes of running them and less depending on how many taps were on. I had two other plumbing companies evaluate the problem and spent a thousand dollars with different and quot;solutionsand quot;including replacing the recirculation pump, mixer valves and cleaning of the outflows to the hot water tanks, all to no avail. Allan from Rex plumbing was actually called out by the last plumber who finally was gracious enough to scratch his head and call in an expert. Within about 30 minutes Allan made his diagnosis and had found a one-way valve that had gone bad and was bleeding cold water into the hot water system in volumes depending on the flow rate of the hot water. They returned with all the parts and even replumbed the water filter properly. I had my first hot shower in 3 months - thanks Rex!
Description of Work: Replumbed a complex hot water recirculating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$850
Ron A.
11/2010
5.0
plumbing, drain cleaning
+ 0 more
Work progressed extremely well, we asked questions about possible alternatives in fixture selection and he advised us with some ideas... 'thinking out of the box'... we went with them and GLAD WE DID! The company is the only one we deal with now.... we live in Deer Park area.
Description of Work: Really quality work on redo of bathtub & floor tile. Recommended a tile person for rework of bath and floor tiles whom did quality work as well and at a fair price. Kept appointed time, finished when said and cleaned up as promised. Very professional in dealings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
J D.
06/2007
5.0
plumbing
+ -1 more
They showed up on time. Did the work as estimated and cleaned up before they left.
Description of Work: Had a problem with a drainage line and they gave me a free estimate and did the work on time and cleaned every thing up before they left. Excellent quality work at a fair price by professionals.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning
FAQ
REX PLUMBING is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
REX PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, REX PLUMBING offers free project estimates.
No, REX PLUMBING does not offer eco-friendly accreditations.
No, REX PLUMBING does not offer a senior discount.
Yes, REX PLUMBING offers emergency services.
Yes, REX PLUMBING offers warranties.
REX PLUMBING offers the following services: Plumbing.