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PASADENA GARAGE DOOR COMPANY

Garage Doors, Doors

Reviews

4.956 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 56 reviews

Kristen F.
09/2017
5.0
garage doors
  + -1 more
Great. I appreciated that he explained the problem, discussed what he thought the best way to fix it and why, and fixed it. Garage door works better than before.
Description of Work: The spring broke due to tension/being old, garage door did not open or close. Pasadena garage door came over within a day or two with all the parts and fixed it, including replacing the track wheels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol P.
01/2017
5.0
garage doors
  + -1 more
The whole job went perfectly. Gary quoted me a price and stuck to it. He showed up on time with everything he needed to get the job done. If you could be in love with your garage door opener, then count me in. He recommended the Genie because of the quality of the unit and its dependability. It is wonderful. I had called multiple companies, but none of them gave me the in depth explanation like Gary did. I would recommend him and his company to anyone (residential or business). He will stand behind it 100%. He knows what he's doing and how to do it. Use him. You won't be disappointed in service, material, or the man behind it.
Description of Work: Garage door opener wasn't working properly. Wouldn't allow garage door to close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Adriana M.
09/2016
5.0
garage doors
  + -1 more
It was a great experience. I called him on Saturday afternoon and he came over within an hour during a thunderstorm. He explained everything to us and told us he would be at our home Monday morning. He showed up on time did the work, used high quality materials and we are very very pleased. He explained to us that he works seven days a week and we could call him anytime with any problems we had. I would highly recommend Gary to anyone.
Description of Work: Gary replaced our garage door opener and our door rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Jerry D.
07/2016
5.0
garage doors
  + -1 more
Gary came out within an hour. Not only did he make the door operate better than ever, but we had a good talk, too. I can't say enough good things about him. His price was very reasonable, too.
Description of Work: My son backed into my garage door this morning. I tried to repair the rollers myself and get it literally back on track, but I only made things worse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry D.
07/2016
5.0
garage doors
  + -1 more
Gary came out within an hour. Not only did he make the door operate better than ever, but we had a good talk, too. I can't say enough good things about him. His price was very reasonable, too.
Description of Work: My son backed into my garage door this morning. I tried to repair the rollers myself and get it literally back on track, but I only made things worse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

E B.
02/2016
5.0
garage doors
  + -1 more
Great service at a fair price.
Description of Work: Replaced two garage doors, guides and two openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,765

Ron A.
01/2016
5.0
garage doors
  + -1 more
Gary came out promptly. Took a look, figured out the problem and gave us a very fair price. He was quick about his work and the quality was definately there. Takes pride in his work being very knowlegible of his business. We highly recommend this company. One WILL NOT BE DISSAPPOINTED. Thanks again Gary !
Description of Work: Garage door was rocking back & forth on the existing tracks as the door lower with an automatic garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark M.
01/2015
5.0
garage doors, doors
  + 0 more
On Friday afternoon our garage door came crashing down because of broken compression spring, (the spring on the shaft that sits above the door|. Called Gary and told him what I thought the problem was and he said if I needed the car tonight he would come by after finishing the job he was on. We agreed on Saturday morning and he showed up on time and he measured the spring. He had several type springs with him but had to go across town to get the proper fitting one. I watched him work and no doubt he knew what he was doing. Within a few hours he had the new spring on and the door adjusted, needed because of settling of garage. The garage door operates very smoothly.
Description of Work: Replaced broken garage door spring and adjusted garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Vicki C.
12/2014
4.0
garage doors
  + -1 more
The owner sold me a powerful, quiet garage door opener and did a fine job installing it. He had to make a second trip, because he did not have the right opener with him. My concern was that he wanted to talk politics without having any idea whether I agreed with him. This was highly unprofessional. Twice, I walked away, and he just kept talking instead of working. He complained about the economy and how it was affecting his business. I think he doesn't realize how his inappropriate conversation is what is really hurting his business!
Description of Work: installed a new garage door opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$445

Susan D.
09/2014
1.0
garage doors
  + -1 more
I called him to discuss the project and we set up a time to meet at the location, I provided detailed directions. He never showed up. I called him a few days later and he said he couldn't find the place. We made new arrangements to meet at an easy to find location and he followed me to the work site. We discussed the project, various options, timing, etc. He took a few measurement, talked about the carpenter that works with him to frame up the building, etc. and he said he would get back to me with an estimate. After about 3 weeks, I called t
Description of Work: He didn't do any work for us.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Clayton C.
09/2014
1.0
garage doors, doors
  + 0 more
He told me there was an adjustment on the sensor on the left side which pops open to be adjusted. I pried on it until I was fearful about working on it anymore. If I would have continued to work on the sensor, I would have torn up the sensor and had to have it replaced. I called another company to come out.
Description of Work: I called him for help on my garage door. It wasn't closing properly.

Rating CategoryRating out of 5
professionalism
1.0


Denver A.
08/2014
5.0
garage doors
  + -1 more
Great job, very professional.
Description of Work: Replaced both torsion springs on the garage door, lubricated the door & adjusted the opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Shelley B.
08/2014
5.0
garage doors
  + -1 more
I had a busy day planned away from the house, so I was thrilled when I called at 7 and Gary arrived at 8am. He worked quickly and efficiently, and he was very friendly.
Description of Work: Fixed tracks and replaced rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dorie B.
08/2014
5.0
garage doors
  + -1 more
I could not get my garage open with my car inside and the emergency handle would not work. I contacted three other companies, one wanted to charge an emergency fee of $200.00 to come out after I got home from work and the others would not be able to come out until the next day. I called Gary and he was very courteous and was waiting for me when I got home. He promptly replaced the springs, made other adjustments to the garage door and programmed the opener in my car. I will definitely recommend him to anyone who needs their garage door serviced/repaired!
Description of Work: Changed out broken springs and made needed adjustments to the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Ken K.
06/2014
5.0
garage doors
  + -1 more
Very professional company. Prompt and knowledgeable. They were honest, fixed the problem, and gave advice on how to maintain the door to prevent future problems. Their price was excellent. You cannot go wrong with them.
Description of Work: Double garage door came off track. They repaired, adjusted, and inspected everything and got it working well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

K T.
06/2014
5.0
garage doors
  + -1 more
This company is a wonderful company. I spoke to the company representative late on Friday afternoon, and he said he would try to come to my home on Saturday. In the meantime, I had a flat tire and also needed to have the car serviced for routine maintenance. I told Pasadena Garage Door Company that I would leave the garage door unlocked for him if he should need to come while I was at the auto shop. Pasadena Garage Door Company came to my home and tested the devices. He said that there was no charge because nothing needed to be repaired. I had not been pressing the buttons with enough force. I needed to press harder. He left his card for me because I was at the auto shop when he arrived. He is a man of great integrity. He could have made-up almost any kind of problem and charged me to fix it. Instead, there was no charge for the estimate or the visit to my home. He was right. For some reason, the devices required more pressure than I had been accustomed to using, and I think that, in addition, the devices and garage-door opener may be aging. The garage-door opener now responds properly to the remote devices. When it's time to replace the garage-door opener or the garage door, I will call Pasadena Garage Door Company. I recommend this company highly. Thank you to this very honest man.
Description of Work: I could not get the hand-held remote devices to work, and the garage-door opener was therefore not functional. The problem began shortly after two contractors had worked in the garage, one of whom was an electrical contractor. The garage-door opener had been dismantled and re-installed. I was afraid that something had not been properly re-connected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan B.
06/2014
5.0
garage doors
  + -1 more
He identified the problem immediately and complete the work. He was able to come the same day I called.
Description of Work: He replaced a part and enabled my garage door to open and close

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sara G.
05/2014
5.0
garage doors
  + -1 more
It was Memorial day weekend and my spring broke!! Help! I was stuck with both vehicles inside my garage. I called a couple of companies on Angies List and they either did not answer or could only come 2-3 days later! Luckily I kept calling and found Pasadena Garage Door Co. The owner Gary Tegethoff answered and said they could be there in 1 hour! No upcharge for being a weekend or a holiday weekend. He arrived promptly at our home and replaced the spring to the garage door. He also replaced the rollers and gave the garage door a well needed tune up. The garage door was getting squeeky and he showed us where to apply lubricant and what type of lubricant is better than others etc.. He also adjusted the garage door opener so it would close gently and not stress the door. Finally, the parts he used (spring and rollers) were better grade/quality to last longer. When he was done the garage door worked great, much quieter than its been in a long time-even my wife was happy. Overall it was a very good experience. Gary was very friendly. Did not try to sell us anything or charge us extra once he was there. The price he gave us over the phone was the price he charged and he went above and beyond making sure our garage door was working properly. Will use again for any garage door needs and would not hesitate to recommend to family and friends!
Description of Work: Replaced broken spring and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Paula B.
02/2014
5.0
garage doors
  + -1 more
They were great. Got to my house about 15 minutes early. I have them coming back to install a new garage door opener, as mine is 15 years old. He didn't pressure or push me into anything. I would HIGHLY recommend them.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

John R.
10/2013
5.0
garage doors
  + -1 more
I called at 11:00am and Gary was on site by 12:15pm. He was prompt, courteous, capable, and priced reasonably.
Description of Work: Fixed door closing problem. In addition he tightened drive chain, and cleaned up old wiring from a previous installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tamara B.
09/2013
5.0
garage doors
  + -1 more
I called Gary and he gave me an estimate over the phone. He came out the next day and repaired the garage doors. They have never worked this well and will have him back out next month to replace the openers. He was quick, does great work, and his estimate was exactly what he said. I recommend him to anybody who needs quality work from a trust worthy contractor.
Description of Work: Repair 2 garage doors that the cabling was broke and the rollers were bad. Both doors were not staying on the track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jeremy J.
07/2013
5.0
garage doors
  + -1 more
I called Gary Tegethoff on Friday, July 12 2013, and within an hour time he was at our door ready to give us an estimate on replacing two garage doors. After discussing price and calling other companies to compare, we were sold on Gary's professionalism and of course price. He stated he could be there first thing Monday morning and he was. Job well done!!
Description of Work: Gary replaced two old and worn garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Susan B.
07/2013
5.0
garage doors
  + -1 more
Pasadena Garage Door Company came the same day I called. They were on time (actually five minutes early) and immediately identified the problem and repaired it. Then, he proceeded to oil and 'tune' up my garage door! Wow, its been along time since a repair person has gone above and beyond. I will ALWAYS use Pasadena Garage Door Company
Description of Work: Replaced a missing bolt from the garage door lift arm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jerry Y.
06/2013
5.0
garage doors
  + -1 more
Gary (owner and installer) was very informative with what we could expect with a new door. He didn't try to and ldquo;upsaleand rdquo; what wasn't needed and gave us the price up front. He also added some extra touches by using better rollers than what came with the door, adding 3 struts to strengthen the door, and adding angle iron to the top for still more durability. He showed me how to maintain the door to make it last longer. We are extremely pleased and will use his services again whenever needed.
Description of Work: Replaced and installed double wide garage door which matched the single garage door. (3 car garage)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

David S.
06/2013
5.0
garage doors
  + -1 more
Arrived on time, had the parts that were needed and worked quickly. When he left the door was working great.
Description of Work: Replaced garage door springs and adjusted system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230
    • 1(current)
    • 2
    • 3

Contact information

3306 CARTER, Pasadena, TX 77503


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

PASADENA GARAGE DOOR COMPANY is currently rated 4.9 overall out of 5.
No, PASADENA GARAGE DOOR COMPANY does not offer free project estimates.
No, PASADENA GARAGE DOOR COMPANY does not offer eco-friendly accreditations.
No, PASADENA GARAGE DOOR COMPANY does not offer a senior discount.
No, PASADENA GARAGE DOOR COMPANY does not offer emergency services.
No, PASADENA GARAGE DOOR COMPANY does not offer warranties.

Contact information

3306 CARTER, Pasadena, TX 77503