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Geek Squad - Best Buy

Computer Repair, Computer Sales, Stereo and Home Theater Systems,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.4
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Showing 1-5 of 5 reviews

Susan T.
04/2012
4.0
computer repair, computer sales
  + 0 more
They are nice but they are not professional, there is a fine line there; they are kind of casual. In terms of purchases, the store’s biggest problem is that they do not have quite enough expert people in there some of the time. Saturday it is pumped up with people but during the week it can be difficult to find help at the store.
Description of Work: We buy our computers and get them repaired at Best Buy.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

ALINE M.
01/2007
5.0
computer repair
  + -1 more
I took my hard-drive to the Geek squad, during the Christmas holiday, and asked them to get my emails, pictures and all data off of the crashed hard-drive. The price for this service can go up to $159 and I told them if I needed to pay the full amount, I would. They called 3 days later and had my info on disk for me and only charged me the $99. It was worth the money!
Description of Work: The hard-drive on my computer crashed and they retrieved my data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

02/2006
2.0
computer repair
  + -1 more
The computer technician took my call promptly and came around to give an estimate. His prices were very high, but I paid ahead of time because I needed my computer. The computer repair was scheduled on the spot and the technician was well prepared. After he checked out the computer, he simply cleaned everything off and reinstalled the system, which I could have done myself. I was not impressed with him because I felt he wasn't truthful and the customer service wasn't as professional as they should have been.
Description of Work: The computer technician came to my house and checked out my computer, which was full of viruses. He had to clean everything off of it and reinstall the xp windows operating system.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

02/2004
5.0
home theater design
  + -1 more
BEST BUY HAD GOOD CUSTOMER SERVICE AND A GOOD PRICE. THEY DID GREAT WORK AND WERE VERY COURTEOUS.
Description of Work: HOME THEATRE SYSTEM INSTALLATION.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0

Yes, I recommend this pro
$300

02/2004
5.0
computer sales
  + -1 more
THE SALESMAN WAS VERY PATIENT AS WE WENT THROUGH EVERY ITEM. HE HELPED US PICK OUT ONE THAT HAD GOOD QUALITY AND PRICED.
Description of Work: BOUGHT A COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

    Contact information

    5692 FAIRMONT PKWY, Pasadena, TX 77505

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Stereo and Home Theater Systems,
    TV Sales,
    Appliance Sales and Installation,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.2 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    5692 FAIRMONT PKWY, Pasadena, TX 77505

    www.geeksquad.com/repair